We booked 4 excursions through Phillipe (the owner of Vlaseros travel. He was very enthusiastic and had great customer service. This is one of the reasons we used them so much because he would do anything for you. We booked 1 other trip through a company called Alpha Kappa Travel which is nearer to the canal d'amour area and I would not to near them again! We went on a day trip to Albania and was told the trip would be from 7.45am-8.30pm so a whole day basically. We was also told that our trip of €47pp would include TWO organised excursions once we arrived in Albania and a complimentary buffet lunch. When we arrived in Albania we was quickly rushed into a bus for our tour with absolutely no explanation of what we was doing or what the plan for the day was etc. We then arrived at the UNESCO site of Butrint which was amazing. The park itself would have probably taken 2 hours to tour properly but we was constantly being rushed by the guide saying we only had 1 hour and to hurry up. I assumed this was because we had the second trip to get on with later in the day. Once we finished the tour we went to lunch (at 10.45am) which was pathetic. Absolutely no vegetarian option, and the choice of food was poor. Once that was done we then drove into Sarande town centre and told we had 45 minutes "free time" once we got there it turned into 35 minutes as we was running late. This gave us absolutely no time to explore as we didn't want to wander to far away from the couch. We was then taken back to the port where was was hastily shoved back onto the boat with no explanation of why we didn't get to do the second tour. This was at 1pm. I couldn't ask the tour guide what was happening as she was busy organising another tour and taking passport details etc. Once we go back to our hotel in Corfu at approx 3.30 we went to Alpha to see what was happening. I explained we was told we was supposed to have 2 tours and not be back for another 5 hours, the lady basically said the second tour was only small anyway and the reason it didn't get done was because not many people booked it. Yet we did not get any money back for the two yours we paid for. She then started making excuses blaming the tour guide and saying most of the 5 hours would have been traveling from Corfu anyway.(no idea how she worked that one out). And rather than take our details or try to make us less annoyed about our experience she tried to change the subject and talk about the weather, which a I thought was totally unprofessional. All this was a very frustrating and pointless tour as it cost nearly €100 for us both only to be rushed and have only a half day tour. I would never use Alpha Kappa Travel again. Stick with Vlaseros!