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“Can't complain!”

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Capsis Hotel Thessaloniki
Ranked #21 of 58 Hotels in Thessaloniki
Reviewed 22 August 2014

We stayed at this hotel for a week. It is large (and I mean large!) and is located on Via Egnatia. This road was built by the Romans to link Dyrracchium (Durres in Albania) with Byzantium (destined to become Constantinople, and later Byzantium again, and later Istanbul). At the moment major works on this road have been stopped (austerity measures?) and it looks like a war zone. The hotel is about a 20 minute walk from Aristotle Square, considered to be the hub of the city.
The hotel is not modern - I think it was built in the 60s or early 70s. It's decorated gaudily in Las Vegas style and fitted carpets abound in corridors and open areas. The reception area is very spacious and the upper floors are serviced by three elevators. Reception is open 24/7 but the receptionists are cold and impersonal! They are there just to hand you your card key and that's it. They could be a little bit more helpful and knowledgeable about the city and the bus transport system.
The dining area was at times overcrowded and chaotic. It's too small for the large number of overnight guests that stay at this hotel. The buffet breakfasts and dinners never featured anything special and the choice of food tended to be repetitive. The room was quite small with a minuscule TV and reception of English channels is limited to BBC and CNN. The bathroom was small too and one has to be careful getting in and out of the bath because one can slip very easily. The AC worked fine.
The hotel is well maintained though it might appreciate a renovation because it lacks character. There is a pool on the top floor but it's so popular with visitors that one has to book a time slot.

Room Tip: This hotel is ideal for a very short stay but not for a whole week.
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank MaltaCouple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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289 - 295 of 995 reviews

Reviewed 20 August 2014

We enjoyed our 3 nights here in July. The hotel is modern and clean with air conditioning that works well. The pool area is nice but the water could be kept up better. Still it was essential to have a place to cool off from the summer heat!

About a 15 minute walk from the main tourist area of the city. If we were there any longer we would have wanted to be closer but this worked for our stay. Short 5 minute walk to the train station.

The rooms have internet but it works poorly. I paid for one day of premium internet to take a Skype call and that worked perfectly.

All in all a good choice, especially on a budget, but in the future I would want to be closer to Aristotlous square.

Stayed: July 2014, travelled with friends
2  Thank CStevens218
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2014

We enjoyed our two nights at this hotel. Initially impressed with the large common areas we were greeted by two very friendly staff members who organised our carapace in the garage. They provided assistance with our luggage and provided two quiet rooms with a private common lobby for our family of 4.

The breakfast area was great with a large range of foods. The only downfall is this hotel caters for large tour groups from various countries and the groups get first priority with the food service etc. Long waits at breakfast etc.

The pool area was delightful on a hot summers day in July but seemed overcrowded as it is open to the general public (non guests) with a purchase of a drink. This leads to it being a hang out for the young and beautiful Thessaloniki boys and girls leaving very little space for guests of the hotel.

Finally the room was very tastefully renovated and although the air conditioners look like they were installed over a hundred years ago they work remarkably well and kept us very cool.

Room Tip: Request rooms at the back of the hotel to avoid the noise of the main road. Check on the status of t...
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  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Theo K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

Small but clean room, nice breakfast, location in the city center,hotel have a option of late checkout ,individual air condition,bathroom with everything that you may need ,good offers in bar,
,a little pool with bar on the top
Overall - nice hotel to stay in our visit to Thessaloniki

Room Tip: Avoid rooms with back street view
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  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Dragoljub1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2014 via mobile

We enjoyed our visit at the hotel for several reasons. Firstly, the hotel is located at the city center. Do not bother taking a taxi to go to the city center. You can just walk around and it is quite safe. There is not much to see around though. Secondly, you can get almost all the comfort a five star hotel could provide. We had a delicious breakfast in a large restaurant. Also, there were quite enough towels, soap, and shampoo in our room. In many hotels it is not easy to get enough of these if you don't ask for more.

Stayed: July 2014, travelled as a couple
4  Thank OnurUral
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

Good accomodation, good size of room and also very clean.Distance from the center ( Aristotelus Square) are not so friendly, we make this distance in around 20 minutes by walk.Good breakfast with a lot of choice .I can recommend this hotel. I have in room individual air condition and he works very well

  • Stayed: July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank serbanArad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014 via mobile

This place is a dump you cant even walk out of the hotel it is very dangerous you will get robbed. The streets are very dirty theres rubbish everywhere. The hotel is very hot they refuse to turn on the air conditions to save power you cant even breathe. The staff was not helpful they didnt care about anything. The food in the restaurant was shocking I was running in and out of the toilet. There is a glass door in the bathrooms that do not lock and is half open so you can see and hear eachother poo... this is definitely not a 4 star hotel it has been a nightmare for us... im absolutely disgusted and disappointed.

Stayed: July 2014, travelled as a couple
41  Thank Athan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAPSISSKG, Διευθυντής Πωλήσεων at Capsis Hotel Thessaloniki, responded to this reviewResponded 4 August 2014

Dear Sir,
we kindly inform you, as well as the readers of the Trip Advisor, that we doubt for the authenticity, objectivity and intention of your comment. In fact, we really wonder if you stayed at our hotel and if your comment actually concerned another hotel. In any case, we can not consider your review neither honest nor reliable and unfortunately it is misleading the opinion of the readers.

For further informaiton, please do not hesitate to contact us: sales@capsishotel.gr

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Capsis Hotel Thessaloniki

Address: 18 Monastiriou, Thessaloniki 54629, Greece
Region: Greece > Central Macedonia > Thessaloniki Region > Thessaloniki
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Spa Hotel in Thessaloniki
#8 Business Hotel in Thessaloniki
#11 Family Hotel in Thessaloniki
#14 Luxury Hotel in Thessaloniki
#16 Romantic Hotel in Thessaloniki
Price Range: £50 - £101 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Capsis Hotel Thessaloniki 4*
Number of rooms: 407
Official Description (provided by the hotel):
Capsis with the new art character,is an ideal choice for the professional as well as the leisure guests of the city. The largest hotel in Thessaloniki, with 407 rooms with contemporary and modern decor, offers superior quality of Greek hospitality in the center of Thessaloniki. The Roof garden on the roof top, with a breathtaking view, offers the warm months of the year,an escape from the rythm of the city. The guests do not miss the chance, to enjoy until late in the evening, the highest pool in Thessaloniki!The facilities of Capsis including Gym, Sauna (two), Massage Room, Business office, free WI-FI, Cafe Capsis, Byzantium Restaurant, underground parking, conference center and the hotel's high quality services, make it a point of reference in the tourist map of Thessaloniki. ... more   less 
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Also Known As:
Thessaloniki Capsis Hotel

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