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“Great service”
Review of Porto Palace Hotel

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Porto Palace Hotel
Ranked #16 of 58 Hotels in Thessaloniki
Certificate of Excellence
Nicosia, Cyprus
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great service”
Reviewed 18 February 2014

I have visited Porto Palace for 5 days between 12-17/2/2014. The personnel was very helpful and there are a number of facilities. The only drawback is the distance from the center as there is not much on walking distance. Other than that a great hotel option and highly recommended.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AndisAme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porto Palace H, General Manager at Porto Palace Hotel, responded to this review, 16 July 2014
Dear guest,
thank you for the positive feedback and the time dedicated to write a review of your stay at Porto Palace Hotel.
It is always a pleasure to hear of satisfied guests.
We look forward to welcoming you to our hotel once again when your travel plans bring you back in Thessaloniki,
Kind regards,
Konstantina Mamada
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
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Corfu, Greece
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 17 February 2014 via mobile

Very nice hotel
The welcome entrance is amazing ,the price it was nice for 5star hotel , also the breakfast was one of the best , the rooms ......was clean , the tv from the rooms was old but with many chanels !!! Any way I recoment it because the price was nc and near at the town with.... Interesting shops near the hotel also the Internet was fast. !!!!

Stayed February 2014, travelled with friends
Helpful?
1 Thank Kostas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porto Palace H, General Manager at Porto Palace Hotel, responded to this review, 16 July 2014
Dear guest,
thank you for your kind words and the time taken to write a review of your stay in Porto Palace Hotel.
It is a pleasure to hear from satisfied customers, as it gives us courage to keep trying even harder to meet their needs.
We will be delighted to have the chance to welcome you to our hotel during your next stay in Thessaloniki.
Kind regards,
Konstantina Mamada
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Skipton
Level Contributor
57 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 10 February 2014

I booked the Porto Palace as we were going to a concert at Block 33, which is about a 50 yard walk from the hotel! For that, it was ideal ....

The hotel is a bit isolated; in a disused part of the old docks, it's surrounded by decaying warehouses and 4-5 clubs. I'm not sure why anyone would choose this for a city visit; as it's a long walk, through the old docks are, to get into the centre of town. I understand there are buses, and the taxis are reasonable, but we didn't use either of those.

We had a nice room on the second floor; fairly spacious, with plenty of wardrobe space. The bathroom had just a shower, and was of "wet-room" design; so once one of us had had a shower, the other was paddling. I don't really understand why that design was used.

We had a snack lunch in the restaurant - a very big club sandwich, with chips and dips; neither of us managed to finish them! Breakfast (included in the room rate) was average, at best; the cooked food was no more than luke-warm by the time you'd got it back to your table. But there was plenty of variety in the buffet.

Overall, I'd be happy to stay here again in the unlikely event that I was going to another show at Block 33; but for a trip to Thessaolniki I'd really want to be closer to town.

Room Tip: The higher in the hotel the better!
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yorkshrman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porto Palace H, General Manager at Porto Palace Hotel, responded to this review, 30 May 2014
Dear guest,
thank you for the nice words and the time dedicated to write a review of your stay.
Regarding your concerns about the hotel location, I would have to argue that it is uncomfortable, as it is really close to the city center and very easily accessible as you mention. What's more, one of the hotel's main assets is the spacious parking, which is offered on a complimentary basis to all hotel guests.
We will be glad to have the chance to welcome you to Porto Palace Hotel once again,
Kind regards,
Konstantina Mamada
General Manager
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Brussels, Région De Bruxelles-Capitale, Belgium
1 review
Reviewed 9 February 2014

Staying at Porto Palace is always a pleasant experience! Excellent services, clean rooms, convenient location close to city center and a restaurant destination in itself. The most elegant hotel in town for sure!

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Despina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porto Palace H, Διευθυντής at Porto Palace Hotel, responded to this review, 10 February 2014
Dear guest,
thank you for your positive feedback and for the time dedicated to write this review.
We are glad to hear from satisfied customers, it motivates us to keep offering high standand services to our esteemed guests.
We will be glad to welcome you to Porto Palace Hotel again, if your travel plans bring you back to Thessaloniki,
Sincerely,
Konstantina Mamada
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thessaloniki, Greece
Level Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 7 February 2014

I am using this hotel for my customers visiting Thessaloniki. Very competitive prices, professional people working in the hotel ready to assist with the best possible way to any of my demands, offering a great business stay. Receptionist usually offers to my customers a complimentary upgrade every time it is available. Very clean rooms with a very comfortable bed. Bathroom size is standard. Design of the room is relaxing and it feels like home. 5 mins away from down town but there is very frequent shuttle bus to the hotel. I have enjoyed breakfast for many times, it is of high quality food, wide variety, everything i would expect for a perfect breakfast to start my day.
I will definitely use the hotel again for the future stays of my customers.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Savvas T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porto Palace H, Γενικός Διευθυντής at Porto Palace Hotel, responded to this review, 10 February 2014
Dear guest,
first of all, we would like to thank you for the positive feedback and the time dedicated to write this review.
We are always pleased to hear from content customers. Addressing all business people needs is one of our major concerns and we are happy that our strong efforts are recognized by our esteemed guests.
Looking forward to welcoming you and/or your cooperates to our hotel soon,
Sincerely,
Konstantina Mamada
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thessaloniki, Greece
1 review
Reviewed 7 February 2014

Big clean rooms, excellent service and amazing food! What more could anyone ask??? The location is perfect: near to the center (10 minutes by bus and the bus station is just outside the hotel)! I definetely recommend it!

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Veroniki P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porto Palace H, Γενικός Διευθυντής at Porto Palace Hotel, responded to this review, 10 February 2014
Dear guest,
thank you for your positive review.
It is a joy to hear from satisfied customers, it makes up keep up with our efforts to offer high standard services with a smile.
We hope to have the chance to welcome you to our hotel once again,
Sincerely,
Konstantina Mamada
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Athens, Greece
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 January 2014

This hotel is located outside the center of Thessaloniki, so you will need to take a taxi or rent a car in order to visit the main parts of the town. It has nice and clean rooms, nice sitting area and helpful front desk officers. The breakfast is carefully cooked, but the quantities do not last till the ending time. We visited the breakfast area 15 minutes before closing and some of the dishes were already empty (inlcuding the delicious crepes). When we asked from the waiter to have some of the crepes, he replied that the kitchen was already closed!!!! This is not a good attitude for the rate we paid for our stay. I do not think I will visit this hotel again, there are other hotels that provide better value for money in Thessaloniki.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vang_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porto Palace H, Γενικός Διευθυντής at Porto Palace Hotel, responded to this review, 10 February 2014
Dear guest,
thank you for your feedback and the time devoted to write your impressions of your stay at Porto Palace Hotel.
We also thank you for bringing the incident to our attention, so that we can investigage it further and prevent respective events in the furture.
As fas the hotel location is concerned, its distance from the city center is only about 2 kms, which would not register as far. What's more, the hotel offers frequent transfer to the city center with its shuttle bus service. You could ask for this service, should you come back.
We look forward to welcoming you again to our hotel,
Sincerely,
Konstantina Mamada
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Porto Palace Hotel

Property: Porto Palace Hotel
Address: 65 26th Octovriou Avenue, Port, Thessaloniki 546 28, Greece
Region: Greece > Central Macedonia > Thessaloniki Region > Thessaloniki
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #16 of 58 Hotels in Thessaloniki
Price Range (Based on Average Rates): £
Hotel Class:5 star — Porto Palace Hotel 5*
Number of rooms: 178
Official Description (provided by the hotel):
The biggest of the deluxe class hotels in Thessaloniki, Porto Palace Hotel & Conference Center, opened to the public in late 2005 after the attentive restoration of the historical building of 1913. It currently constitutes an excellent hospitality choice for all those characterized by a special sense of aesthetics while its industrial architecture differentiates it from any other 5 star hotel in Thessaloniki.It offers the perfect setting for high standard accommodation and lodging of most successful business and social events. Its proximity to both the city center and the industrial & commercial zones make it an ideal choice for both business travelers and leisure visitors. ... more   less 
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