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“Thoroughly enjoyed”
Review of Porto Palace Hotel

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Porto Palace Hotel
Ranked #15 of 58 Hotels in Thessaloniki
Certificate of Excellence
Reviewed 14 August 2014

Chose hotel for its quiet location. Looks like this dock area is being regenerate; new superstore, laser tag place locally, new shopping mall opposite but few shops. Area seems the victim of economic downturn, when area improves will be true 5 star.

Air-conditioned bus from the airport into the centre of town (number 78) for less than 1 euro each. Taxi to the hotel less than 4 euros (note if hotel orders, taxi driver adds 2 euros). Use Hotel’s free shuttle service, then get taxi back. Bus stop on same side goes into town (number 31), bus stop opposite, left, to bus station for no: 78 back to airport.

The roof-top bar/restaurant area is brilliant both during the day and at night. Two small plunge pools (keen swimmers would be disappointed), plenty of space, loungers, brollies, good music, food, drink etc. As others have said the breakfast is great, served till 10.30am, good quality and lots of choice.

Hotel is modern, stylish and has good quality furniture/fittings. The housekeeping team do fantastic job, whole place is spotlessly clean day and night. Staff very helpful, cheerful and friendly. Wi-Fi free throughout whole hotel with no annoying passwords.

  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
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Thank Katie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porto Palace H, General Manager at Porto Palace Hotel, responded to this reviewResponded 16 September 2014

Dear guest,
thank you for the kind words and the time dedicated to write about your experience in Porto Palace Holel.
We are glad to hear that you enjoyed our new facility. Ursa Minor Rooftop Bar/Restaurant is a new addition to the property and we are happy to receive positive feedback.
Our rich breakfast is a hotel trademark and we are delighted that visitors enjoy it.
We hope to have the opportunity to welcome you in Porto Palace Hotel again,
Kind regards,
Konstantina Mamada
General Manager

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184 - 190 of 491 reviews

Reviewed 13 August 2014

My stay at the Porto Palace Hotel was one of the best hotels in the Macedonia region of Greece I have stayed at. The all you can eat breakfast was certainly the best in Greece in my opinion. Overall the service was very good and the people were kinda. The rooms were very well kept and clean. Luckily I was staying at the hotel while a band was playing on the roof patio on the top of the hotel. It was a very great experience to be surrounded by traditional Greek cultural. My experience was very very good and I hope you too will have a great stay. P.S the showers are not the great.

  • Stayed: August 2014
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1  Thank Fidel_Castroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porto Palace H, General Manager at Porto Palace Hotel, responded to this reviewResponded 16 September 2014

Dear guest,
thank you for the time taken to write a review of your stay with us.
We are very glad you enjoyed your accommodation and breakfast. It gives us joy to hear of satisfied guests, as it helps us keep up with the effort to keep our service standards high.
We hope to have the opportunity to welcome you to our hotel again if your travel plans bring you back to Thessaloniki,
Kind regards,
Konstantina Mamada
General Manager

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Reviewed 10 August 2014

I am always staying there whenever I visit Thessaloniki for a 3 years now, either for business or with my family. Very well conditioned hotel, nice decoration, comfortable rooms and comfortable mattresses at the beds. The bar at the lobby is nice and pleasant. This time, the brand new roof garden was a nice surprise, with a very tasty food as well. The personnel is very polite and helpful. For me, the best part of my stay is always the breakfast which very reach and includes local products such as bougatsa and Koulouri Thessalonikis.

Stayed: August 2014, travelled with family
Thank Evripidis K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porto Palace H, General Manager at Porto Palace Hotel, responded to this reviewResponded 16 September 2014

Dear guest,
thank you for your preference and the time dedicated to write a review of your stay.
We are glad to hear of satisfied guests and receive positive feedback.
We look forward to welcoming you in Porto Palace Hotel again soon,
Kind regards,
Konstantina Mamada

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Reviewed 6 August 2014

room size all right, breakfast very good.
silent air conditioning working very well.
very clean hotel.
the city center about 5 min. by taxy.
good for a night stop in your trip to greek islands.
free and safe car parking.
very kind and helpful staff.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
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Thank ovigalea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porto Palace H, Διευθυντής at Porto Palace Hotel, responded to this reviewResponded 4 September 2014

Dear esteemed guest,
thank you very much for the time taken to write a review of your stay and for your positive feedback.
It is a pleasure to hear from satisfied customers, it gives us strength to try further in order to offer high standard services.
Looking forward to welcoming you again when your travel plans permit,
Kind regards,
Konstantina Mamada
General Manager

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Reviewed 1 July 2014

Very professional staff
Excellent rooms
Its not in the center of the city.
The breakfast buffet was more than perfect with great variety.
Its more a "bussiness hotel"
Spacious rooms , and very clean.
Our room had a great view of the harbour , and it was very quiet.

  • Stayed: October 2013, travelled as a couple
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1  Thank SOTA_3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porto Palace H, Διευθυντής at Porto Palace Hotel, responded to this reviewResponded 4 September 2014

Dear guest,
thank you fot the positive feedback.
It is a joy to hear from satisfied guests.
Looking forward to welcoming you in our hotel again,
Kind regards,
Konstantina Mamada
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2014

Hotel for business not pleasure. For a conference place it was rated as excellent and it was very clean and sophisticated. The bar and lounge area was lovely and although I didn't eat in the restaurant the food menus looked great. I had a club sandwich lunch and it was provably the best I've had. The service was great too. However there wasn't anything more to it than that. I would not recommend for couples or holiday goers. It's for people on one night business stay. Mainly because it's biggest drawback was the hotel had no proper outdoor space to sit in the sun and enjoy a drink.there was some basic seating outside the front looking at the road but no area to relax and put your feet up. Even for a business hotel I would expect most would want this from a alleged 5 star hotel. Honestly it's a 4. Although there was no spa or pool I thought there might be some amenities close by and there was none, it's a good taxi ride into town each time and there wasn't an overwhelming amount to do although some good restaurants and great night life if interested. Taxis are very cheap though! Lots of students there being there is a university etc. the rooms were good sized actually and functional with good air con. Had a nice bathroom and lots of extras. Good bedding but a low and overly firm mattress that as a personal preference was too hard for me. It was generally not a comfortable nights sleep. There is a problem with noise. The walls are thin and the maids you can hear cleaning and chatting after 10am outside your room and in the one next door. You can hear muffled conversations of your neighbours. The food and drink in the hotel is expensive generally. On the whole I think for a business trip in transit it's fine. As it's far out from anything else not sure I would recommend for anything else. Also the wifi although great, was not strong enough to support any skype, not sure why. Perhaps due to the high volume of business guests using it the wkd of my stay as there was a conference on, not sure.

Room Tip: Have a room as far away from the main lounge and at the end of the corridor as if too close to the s...
  • Stayed: May 2014, travelled on business
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Thank Lorenzo558
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porto Palace H, General Manager at Porto Palace Hotel, responded to this reviewResponded 10 June 2014

Dear guest,
thank you for your feedback. It is very helpful to us to hear from guests and exploit your constructive criticism in order to get better and offer services of higher quality.
Thank you for the good words on your stay. As far as the missing outdoor area, we are glad to inform you that our rooftop bar & restaurant as well as our gym facilities will be open to public at the end of the month.
I understand your mixed feelings about the surrounding area, but I guarantee that it is absolutely safe and it is so close to the city center that the distance/transportation should not be mentioned as an issue.
We will be glad to have the chance to welcome you again in our hotel if your business plans bring you back to Thessaloniki,
Sincerely,
Konstantina Mamada
General Manager

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Reviewed 10 May 2014

The hotel is very nice... Unfortunatly it is far from the center but there is a good transit system. You can take the 31 line (very frequent) and in 15 minutes you can reach the center.
The room is very good. There is a free wifi, but the speed is not too fast!
only one not good thing: the receipionist is under dimensioned! along the day there is only one person and you have to wait fro asking anything.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank AeD2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Porto Palace H, General Manager at Porto Palace Hotel, responded to this reviewResponded 10 June 2014

Dear guest,
thank you for your review.
I am glad you enjoyed your stay at Porto Palace Hotel.
I will have to disagree that the hotel is located far from the city center. It lies only 2 kilometers from the center and as you mention, the trasportation is very easy and fast.
I am sorry that you found issues using our WiFi service. We are currently rearranging our antennas, so guests' feedback is more than welcome.
We look forward to welcoming you again in our hotel,
Kind regards,
Konstantina Mamada

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Porto Palace Hotel

Address: 65 26th Octovriou Avenue, Port, Thessaloniki 546 28, Greece
Region: Greece > Central Macedonia > Thessaloniki Region > Thessaloniki
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #15 of 58 Hotels in Thessaloniki
Price Range: £76 - £252 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Porto Palace Hotel 5*
Number of rooms: 178
Official Description (provided by the hotel):
The biggest of the deluxe class hotels in Thessaloniki, Porto Palace Hotel & Conference Center, opened to the public in late 2005 after the attentive restoration of the historical building of 1913. It currently constitutes an excellent hospitality choice for all those characterized by a special sense of aesthetics while its industrial architecture differentiates it from any other 5 star hotel in Thessaloniki.It offers the perfect setting for high standard accommodation and lodging of most successful business and social events. Its proximity to both the city center and the industrial & commercial zones make it an ideal choice for both business travelers and leisure visitors. ... more   less 
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