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“Disappointing”
Review of Hotel LEGOLAND

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Hotel LEGOLAND
Ranked #2 of 13 Hotels in Billund
UK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Disappointing”
Reviewed 15 April 2014

Biggest ride not working until afternoon due to temperature, which was in double figures. No bath in room. Very poor food choice in bar and restaurant. Need a mortgage to eat in hotel. Most food outlets in resort have no indoor seating and are also very expensive. Hotel under staffed. Unhelpful woman on reception told us to wait and she would come over and unlock the display case so we could buy some Lego. Then ignored us for 20 minutes before telling us to queue up with check in guests. Epic fail.

  • Stayed April 2014
    • Location
    • Rooms
    • Cleanliness
Helpful?
2 Thank paulofoxton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (94)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Straszyn, Poland
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 April 2014

Really good choice of meals in restaurant, easy access to Lego park. I was there in Business so Did not use but I came after with my son and that was awesome

Helpful?
Thank Tomasz K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 13 April 2014

We had buffet at restaurant panorama sunday 13. April, 1 hour before the buffet closed.
There was some confusion if our reservation was at panorama buffet, or panorama alacarte.
But with 2 hungry children we took the buffet. Dessert was ok, everything Else was not.
Warm dishes not warm, children who eat almost everything Said fish and chips Were cold,
And rubber like - and wouldnt eat it. Hotel legoland Reception manager was very professional and thanked for our feedback on the new restaurant. Directed us to restaurant manager, who refused cold food, and Said everyone Were so satisfied with new restaurant. While restaurant manager Said this, a larger norwegian group left restaurant - saying McDonald's was better Than this buffet. Restaurant manager offered some free coffee, but we politely Said no to this great offer. For 285 DKK per person for this buffet - the buffet should have been of a much better standard - than below mcdonalds. Apart from the new restaurant, everything Else on the hotel was good. Reception very helpful, great great playing areas for children with loads of LEGO, Nintendo - children Were really happy - except in restaurant. With 0 Stars for restaurant, and 4-5 stars for hotel and Legoland, we average on 2 Stars.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank NBL_Copenhagen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Smith, Canada
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 13 April 2014

Excellent variety of foods available, even for the baby. Even my picky older grandson found food he liked. The evening meal in the dining room was a little expensive, but an excellent meal.

Helpful?
Thank CherieNWT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Viborg, Denmark
Level Contributor
97 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 7 April 2014 via mobile

Stayed here with wife and kids. Staff were helpful. Breakfast was fine, except for having to make our own pancakes. The dinner buffet is a rip-off and tastes awful. Access to Legoland is definitely a plus.

Stayed April 2014, travelled with family
Helpful?
5 Thank GGlen78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stroud, United Kingdom
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 17 March 2014

March 2014 - Here on Business. Hotel itself is interesting - Lego displays etc were very good. Rooms comfortable. As a place to stay, it's very good - but expensive.

For a family however, costs are very high - and food (expensive in Denmark, anyway) is too high, and whilst it's nice, is not startling.

Sure other places may be better to stay at.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Terrygillard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
239 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 11 March 2014

I stayed in this hotel for a few days on business. LEGOLAND was not open - though my room did have a good view of the park, the room was spacious and there were LEGO blocks to play with. Seemed like a place that the children would like.Found the food in the restaurant overpriced and not too good.. Breakfast is OK, The best thing about this place is the cheerful and helpful staff in this hotel,. The lobby and the entrance is also very nice and children friendly.

Room Tip: ask for a room that faces out into the park
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  • Stayed March 2014, travelled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Amit_Sengupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel LEGOLAND

Property: Hotel LEGOLAND
Address: Aastvej 10, Billund 7190, Denmark
Region: Denmark > Jutland > South Jutland > Billund
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 13 Hotels in Billund
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Hotel LEGOLAND 4*
Number of rooms: 200
Official Description (provided by the hotel):
Treat your family to the ultimate experience - a mini-holiday at Hotel LEGOLAND(R)! From the moment you arrive at the spectacular dragon-guarded entrance, you'll be delighted by interactive LEGO(R) features, fully themed bedrooms and play areas, and lots of kid's entertainment! Our hotel inspires imaginations and creates laugh-out loud memories. ... more   less 
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Also Known As:
Legoland Hotel Billund
Lego Land Hotel
Hotel Land Lego
Hotel LEGOLAND Denmark/Billund

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