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“Looks amazing but flawed”

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AC Hotel Bella Sky Copenhagen
Ranked #21 of 116 Hotels in Copenhagen
Certificate of Excellence
Glasgow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Looks amazing but flawed”
Reviewed 6 July 2014

Stayed here for a conference, looks pretty incredible as you walk up to it and certainly very friendly staff, but I was told i had been upgraded to a room on the 21st floor. It was very small, and I was very put off by the see through glass toilet and glad i was alone on the room!
However the major major flaw were the lifts, the system just doesn't work. It took me 40 minutes to get up to meet some friends in the bar on the 23 floor and an hour to get down again at closing time. The stairs are closed off, one way access for emergencies only, and although there is a sophisticated computer system that pics the best elevator for the floor you want, it can't cope with many people at all. Deeply frustrating it happened to me again and again.
Its also out in the middle of a flat concrete area, missing out on arguably one of Europe's most beautiful cities.

Room Tip: Another hotel
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  • Stayed July 2014, travelled on business
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Helpful?
2 Thank PJPVet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BellaSkyComwell, Guest Relations Manager at AC Hotel Bella Sky Copenhagen, responded to this review, 31 July 2014
Dear PJPVet
Thank you for your review and for complimenting the architecture of the hotel and our staff. We are very sorry for your experience with the elevators. One of them was under maintenance during a smaller period but it is up and running again.
If you are up for shopping or sightseeing there is a shopping mall within walking distance from the hotel and the city centre is only ten minutes away by metro. We have our own metro station called "Bella Center" only 3 minutes' walk from the hotel.
You are welcome to contact us at guestrelations@bellasky.dk for further feedback.
Have a great summer!
Best regards,
Bella Sky Comwell
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (608)
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English first
London, United Kingdom
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 6 July 2014

This is a very convenient hotel for business conferences as there is plenty of room for big gatherings just next door. It is not centrally located (anyway just 15 minutes shuttle from the airport), but there is a metro station at just 5 minutes walk.
Our room was simple and clean. Sleeping quality at the best.
The service was okay but we would expect more promptness and professionality in such a hotel. The wifi reception was not adequate.
The highlight of this place is the Sky Bar, at the top floor. Enjoy the sunset there with drinks and tapas!

  • Stayed July 2014, travelled as a couple
    • Value
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Helpful?
2 Thank kuspoletto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
76 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 5 July 2014

We are at the Bella Sky Comwell because of the Trafalgar Tour that we joined. This hotel has so many guests mostly coming from group tours. The breakfast was sumptous, plenty of food and fruits to choose from. The food staff were very helpful and courteous. Reception staff was also kind and always willing to help.

In front of the hotel is a big turbine which probably supply their power. A minute or 2 walk is a bus stop going to the Central Rail Station. The charge is 40 DKK one way. Bus no. 30 and 125 goes to the Central Station, the stop is right opposite the Tivoli Garden and on the other side is Copenhagen Visitors Information. Inside the Central Station is a 7-11, Mcdonald's, Money Exchange and several restaurants.

There is nothing near the Bella Sky Hotel, only their convention center, a Jack Niclaus Golf area. No restaurant or grocery nearby. If you do not want to pay for food at hotel price, bring some from the food stalls at the Central Rail Station.

One reminder: Bella Sky is on Centrum 5 Blvd., a street so beautiful with a bicycle lane and plenty of greeneries, you would love to stroll. But beware, while we were walking around the vicinity, one by one, 3 men approached us and pretended to be policemen. They forcefully took our money about USD 1000 and Euro 200. We were told that a Chinese couple was held up the previous day using the same modus operandi.

  • Stayed June 2014, travelled as a couple
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Helpful?
4 Thank Racq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 3 July 2014

I stayed at the Bella Sky for 3 nights on business. It is a beautifully designed hotel, with excellent facilities in the conference rooms etc. it's in a great location, near the airport and only a short trip to the city

However, the restaurant was very poor. Long waits for service, pleasant but inadequate staff (in both number and skill), and mediocre food. If you stay here, eat out.

  • Stayed July 2014, travelled on business
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Helpful?
4 Thank Cath165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire. UK
Level Contributor
82 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 2 July 2014

Located around 10 minutes drive from the airport, courtesy bus operates between Bella Sky, Crowne Plaza and CPH Airport, suggest to book with reception as it's popular. Location is remote, although next door to the conference centre and shopping Mall. Clean, white, bright rooms with functional space, beds and shower rooms, all amenities you would expect from this levels of hotel. Dined in the Sky Bar which was pleasant, good type Scandinavian tapas meal with wine, perfect views of the city and surrounding areas. Continental breakfast was good, main bar area functional. Overall a pleasant stay.

Room Tip: City facing on the upper floors, both towers have up to 22 floors, I think !!
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  • Stayed June 2014, travelled on business
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Helpful?
2 Thank DCI17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest, Romania
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 July 2014

One of the best hotels I have ever stayed at.
The design of the building is impressive and the view from the SkyBar in breath-taking!
The restaurant has just the right variety of food (best whole bread ever :D).
Friendly and patient staff, explaining anything you feel like asking.
The location is not in the city center, but there are buses facilitating travel to/from the city, so the transportation will be no problem at all.
I liked very much the room, not only was it well equipped and very clean, but also the beds were very very comfortable, which is essential when traveling.
Definitely would choose it again when staying in Copenhagen.

P.s. Covert Affairs, season 4 has an episode filmed there... I got really enthousiastic when I saw it :)))

  • Stayed August 2013, travelled with family
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Helpful?
1 Thank Cristina_Zambet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lommel, Belgium
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 June 2014

A great hotel.The design, the very clean and well equipped accommodation (a normal hairdryer, safe, mini bar, cupboards, a very practical and nice bathroom, electric curtains, airco,...), the Skybar, the very helpful and friendly staff; they really take their time for you. The free airport shuttle every 30 minutes, the possibility to rent bikes in the hotel, the sell of metro tickets (only a short walk to the metro station), Also, it's a very quiet hotel, very wel isolated to avoid hearing the neighbours and the (however low) traffic. We're definitely in for another stay at the Copenhagen Bella Sky Comwell!

Room Tip: Although the hotel is very well isolated, maybe it's a good idea not to have a room on the 22nd...
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  • Stayed June 2014, travelled as a couple
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Helpful?
2 Thank Iceanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about AC Hotel Bella Sky Copenhagen

Property: AC Hotel Bella Sky Copenhagen
Address: Center Boulevard 5, Copenhagen 2300, Denmark (Formerly Bella Sky Comwell)
Region: Denmark > Zealand > Copenhagen > Amager
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Copenhagen
#9 Family Hotel in Copenhagen
#11 Luxury Hotel in Copenhagen
#12 Romantic Hotel in Copenhagen
#13 Business Hotel in Copenhagen
Price Range (Based on Average Rates): ££
Hotel Class:4 star — AC Hotel Bella Sky Copenhagen 4*
Number of rooms: 812
Official Description (provided by the hotel):
Visit Copenhagen in style when staying in the AC Hotel Bella Sky Copenhagen. Our contemporary hotel provides comfortable accommodations with spacious pet-friendly guest rooms and suites, complimentary high speed Internet access, flat screen televisions with premium channels and many more thoughtful amenities. Ideal for a weekend getaway in Copenhagen, we offer a full-service spa, state-of-the-art fitness center, decadent bars and lounges and a shuttle to Copenhagen Airport. ... more   less 
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Also Known As:
Bella Sky Comwell Hotel Copenhagen

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