the worst thing was the cleanliness. We saw 5 different rooms because we were complaining and all of them had a few no-go's. Dirty sheets with dark hair and spots on it. Mold on the bathroom walls and the shower curtains. Dirty matresses. Altogether the Level of cleanliness was really bad. In the end they gave us their best room, the suite and it was better but still the cleanliness was a problem. When we checked out, we once again told the manager that we were disappointed about the condition of the rooms and she was sorry but explained, that this was just a 3stars Hotel. I think that that every Hotel no matter if it has 3 or 5 stars should provide a certain level of cleanliness. The Interior was ok and the staff was friendly, location was great but I would'nt recommend it. The worst Start for a nice City Trip!
- Official Description (provided by the hotel):
- Traditional 5-story Hotel located downtown, close to Amalienborg (the Queen's Palace) & "The Little Mermaid". ... more less
- Reservation Options:
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- Also Known As:
- Comfort Hotel Copenhagen
- Comfort Inn Copenhagen