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“Location beats everything else”

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Radisson Blu Royal Hotel Copenhagen
Ranked #35 of 116 Hotels in Copenhagen
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Location beats everything else”
Reviewed 19 August 2014

Surprised to see so many negative reviews.

Yes, the hotel is a bit old, and the facade is somewhat industrial. But inside it's a fine hotel, the service is good, and the staff extremely friendly. The Concierge desk (I interacted with 3 concierge's over our 5 day stay) was very helpful, going out of the way to give suggestions, direction, bike-hire etc. The room (ask for a corner room) was reasonably large, and bright, with large windows.

But the biggest advantage is the location - right in the centre of town. Coming in on the train from the airport, Central Station is a few steps away. Many of the key sights (Nyhavn, Stroget, National Museum, Tivoli ....) are also a walk away. Even the furthest places are a comfortable bike ride away (ask the concierge to arrange a bike for you) - don't miss the Carlsberg brewery tour. Cafes & restauarants ....plenty within walking distance - try Kodyens Fiskebar in the Meatpacking District or Cofoco in Vesterbro). Breakfast - number of excellent bakeries round the corner. And if you are travelling out of Copenhagen and need to rent a car (we took a day trip to Sweden, highly recommended), Hertz/Avis?budget/Thrifty all have counters verey closeby.

Don't know when I will visit Copenhagen again, but if I ever do so, certainly this hotel.

Room Tip: Corner Room
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank pandyman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boline2014, Public Relations Manager at Radisson Blu Royal Hotel Copenhagen, responded to this review, 24 August 2014
Dear pandyman,
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you were satisfied with the location of our hotel and the service provided by our helpful concierge :-)
We hope that you come back to us again if you decide to come back to Copenhagen again :-)
Kind regards,
Boline, Radisson Blu Royal Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,278 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (440)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Scotland, United Kingdom
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 19 August 2014

The Radisson Blu Royal Hotel has the best location in Copenhagen. The staff are fantastic, pleasant and helpful. We had a room on floor 4 and found it more that big enough for our needs with a most comfortable 6' wide bed. Now for the gripes - the Wi-Fi is not what you would expect from a top end hotel. Granted the Wi-Fi was free of charge, even so it was was pretty hopeless. When I go back my first request will be to empty the fridge of the contents. The contents are a rip-off and it does the Radisson name no favours asking guests to buy at the prices they ask. So, to repeat, the contents will be removed before we enter the room.

Room Tip: Take what you get........you are only there to sleep - not to set up home.
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  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Iain S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boline2014, Manager at Radisson Blu Royal Hotel Copenhagen, responded to this review, 3 September 2014
Dear Lain S.
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you had a wonderful trip to Copenhagen and were satisfied with your room and our staff. We apologize for the problems with the Wi-Fi, but value your comments which will be used to consider improvements in the future.
We hope to welcome you again.
Kind regards,
Sofie
Radisson Blu Royal Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 18 August 2014

We spent two night at this hotel whilst we explored the delights of Copenhagen. The hotel is well located, and the room was small but comfortable. However beyond that they did not deliver on anything as far as we were concerned and definitely don't deserve their star rating. Firstly the built in iron system didn't work. The promise of an engineer to fix it didn't materialise and they brought an iron and ironIng board. The aircon was faulty. The housekeeper inspected and said they would send someone right away. When we returned later and nothing had been done they promised a fan and "something nice from the kitchen". Neither of these materialised. Not wanting to spend our precious two days organising repairs to the room, we left them to it. However we left the hotel disgruntled and won't be patronising Radisson Blu hotels anywhere.

Room Tip: Don't choose any
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank joywAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boline2014, Public Relations Manager at Radisson Blu Royal Hotel Copenhagen, responded to this review, 5 September 2014
Dear joywAustralia,
Thank you for reaching out and writing your review. We are sorry to hear about your problems with the room and would like to apologize for this. Your comments are valued and will be used to consider improvements in the future. However, we are glad to read that you were satisfied with our comfortable rooms and the location of the hotel.
We hope to welcome you to our hotel again.
Kind regards,
Boline,
Radisson Blu Royal Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bendigo, Australia
Level Contributor
102 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 17 August 2014

Older style hotel diagonally opposite Tivoli and HardRock cafe.
AirConditioned Royal Club room had great corner views and a nice comfortable Queen bed.
Shower over the bath has a 1/2 Glass screen and feels a touch claustrophobic, but the pressure and temperature were very good, the bathroom is otherwise roomy and equipped with twin sinks, decor is a little dated but everything worked and was very clean.
The free WiFi worked well.
Check in staff were pleasant and helpful.
If you are driving to the hotel there is no front hotel valet parking service, you need to drive to the parking area behind the hotel and then drive under a roller door and down a ramp in the corner of the car park. It is poorly signposted and difficult to find.
Breakfast in the club level was excellent.
This is a good choice (location wise) when staying in Copenhagen and want to be close to the city centre with convenient onsite (albeit hard to find) parking, but it is definitely overpriced for what you get. If in Copenhagen again I'm not sure I would stay here a second time?

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank RICHOSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boline2014, Manager at Radisson Blu Royal Hotel Copenhagen, responded to this review, 5 September 2014
Dear RICHOSingapore.
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and everything worked out well. However we apologize that your expectations were not met during your stay. We hope for another opportunity to exceed your expectations.
Kind regards,
Sofie,
Radisson Blu Royal Hotel, Copenhagen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johan57
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 August 2014

The best thing about this hotel is the location, just cross the street from the old amusement park Tivoli. I was surprised to find the hotel to be so looking so fresh and updated, cause the exterior looks outdated to me. I also found the personell I met, to be most friendly and helpful in every way.
I will not hesitate to stay in Radisson Blu Hotel next time I go to Copenhagen.

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Johan57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boline2014, Manager at Radisson Blu Royal Hotel Copenhagen, responded to this review, 3 September 2014
Dear Johan57.
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay, our staff and that you were so satisfied with the location of our hotel.
We look forward to welcoming you for your next stay.
Kind regards,
Sofie
Radisson Blu Royal Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Silver Spring, United States
1 review
Reviewed 17 August 2014

The staff was very friendly, answered questions and was as helpful as they could be. The check-in/checkout process was easy. Recommendations for restaurants were very helpful. The rooms were leaned and ready in a timely manner

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels

Helpful?
Thank H F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boline2014, Public Relations Manager at Radisson Blu Royal Hotel Copenhagen, responded to this review, 24 August 2014
Dear H F,
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you were satisfied with the service provided by our staff :-)
We hope to welcome you again soon!
Kind regards,
Boline, Radisson Blu Royal Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calcutta, West Bengal, India
Level Contributor
85 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 17 August 2014

The only 5 star hotel. Very well located. Just beside the central station. Hop on Hop Off Bus also starts from outside the hotel. 7 Eleven Store is just opposite and Hard Rock Café diagonally opposite.
Very near to the main Shopping Street Stroget. Just 500 mtrs

  • Stayed August 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
Thank Rakesh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boline2014, Public Relations Manager at Radisson Blu Royal Hotel Copenhagen, responded to this review, 24 August 2014
Dear Rakesh,
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us and that you were satisfied with the location of our hotel :-)
We hope to welcome you again soon!
Kind regards,
Boline, Radisson Blu Royal Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Royal Hotel Copenhagen

Property: Radisson Blu Royal Hotel Copenhagen
Address: Hammerichsgade 1, Copenhagen 1611, Denmark
Phone Number:
Region: Denmark > Zealand > Copenhagen > Indre By (Inner City)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#14 Family Hotel in Copenhagen
#19 Luxury Hotel in Copenhagen
#20 Romantic Hotel in Copenhagen
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Radisson Blu Royal Hotel Copenhagen 5*
Number of rooms: 260
Official Description (provided by the hotel):
Stunning architectural hotel welcomes Copenhagen guests to Denmark Expertly designed and perfectly situated, the Radisson Blu Royal Hotel, Copenhagen is the premier accommodation choice near Tivoli Gardens in Denmark's capital city. Designed by Danish architect Arne Jacobsen, the hotel is a beacon of style with its spiral staircase and reflective facade. Choose from 260 rooms and suites with amenities including Free high-speed, wireless Internet. Hotel guests enjoy on-site features such as award-winning restaurants, an exceptional fitness centre and flexible conference facilities. • Unique design elements including the famous "Swan" and "Egg" chairs • The city's central train station, Tivoli Gardens and popular shopping street Stroget within walking distance of this Copenhagen hotel's location • A total of 260 striking guest rooms and suites offering bathrobes and 24-hour room service • Drinks, coffees and meals in a relaxed setting at restaurant Cafe Royal and the Royal Bar • Personal trainers, dry and steam saunas and massage services available at the 2,000-square-metre fitness centre • Meeting facilities with the option of auditoriums seating 300 and smaller rooms for intimate gatherings ... more   less 
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Also Known As:
Radisson Blu Radisson Blu Royal Hotel, Copenhagen Hotel Copenhagen
Radisson Copenhagen
Radisson Sas Royal Copenhagen
Radisson Sas Copenhagen
Copenhagen Radisson

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