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“Danger to your Life!!!!!!!!!!!”
1 of 5 bubbles Review of Hotel Astoria

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Hotel Astoria
Ranked #76 of 116 Hotels in Copenhagen
Miami, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Danger to your Life!!!!!!!!!!!”
Reviewed 18 June 2013

I have never written an online review, despite the fact that I travel frequently in the U.S. and abroad for work purposes. The fact that I am writing one now is a testament to the fact that my experience at this hotel was SO TERRIBLE that I considered it my civic duty to share it online so that others can avoid this hotel.

While it seems neat and clean, and the receptionist speaks english, it is so in need of repair and maintenance that it is literally DANGEROUS to your health to stay there. The first day, I tried to open a window, and realized, after a very heavy 4 foot pane of glass was leaving on me from 3 of the four directions, that it was missing a hinge in holding it to the window pane! Needless to say, I was terrified, but decided that, because the other hotels were booked, I would just keep the window closed...Notice that if that pane had fallen on me it could have been a serious injury. After this incident, when I woke up in the morning, I sat up in the bed and it LITERALLY COLLAPSED underneath me! It turned out that they don't bother to make sure that the leg handles are screwed in tight, and since the two twins move around, they frequently get unscrewed This meant that by the time I got there, it was just about ready to fall down. I have subsequently gone to see a chiropractor to fix this injury due to the bed collapsing underneath me and paid my own money simply because I want nothing else to do with this awful establishment.

I have never in my life seen this level of lack of upkeep so that it is literally dangerous to stay there.

Other minor annoyances were the fact that (1) you have to ask for a non-train-facing room unless you are used to sleeping with the sound of train tracks, and (2) the internet works for exactly 24 hours for one device so you need to keep changing the codes on every device if you choose to stay there...not a major annoyance but still a waste of time, (3) they won't refund your money at all if it is a third party booking and, (4) breakfast is overpriced for what it is.

PLEASE do not stay at this hotel so that they start trying to make it safe so they can get customers.

Sincerely,
A concerned citizen of the world

Room Tip: Do NOT stay here
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jennifer N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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589 reviews from our community

Traveller rating
    59
    159
    179
    104
    88
See reviews for
78
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114
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Copenhagen
1 review
Reviewed 18 June 2013

We both really enjoyed our stay at Zleep Astoria. Perfect location, right in the heart of the city and very close to Tivoli gardens. Plenty of local shops, restaurants and sight seeing days out. Would definitely come back for another visit in the near future! Overall, very clean, although walls could do with another paint so are fresh and updated.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Charlotte W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elche, Spain
1 review
Reviewed 17 June 2013

Very good small hotel, we only had 1 night to spend in Copenhagen, before a Cruise, check-in is from 14:00 but are welcome to leave your suitcases x free in a special room (we did from 12:00), it also works @ check out by 11:00, but luggage could be left if later departure.
Rooms are smallish but as we were there to see the town, we spent little time in!! The hotel has only a breakfast room, but a bar and full restaurant are in the building but from outside and independent, right by the railway line and main station (Central) where food is available most times. Rooms can be a bit hot (railway side!) but after a day of travelling and sight seen the bed are very confortable!!! Tea & coffee machine in the lobby x a 10 Dk Kr .

Room Tip: Ask for a room on the opposite side of railway much cooler in a sunny day!
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alex R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid, Spain
Level Contributor
95 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 10 June 2013

i read the reviews and am minded to conclude the writers must live in tents or shacks. This hotel is nothing more than a hostal, In fact nothing like any hotel we've ever stayed in. It's basic and not clean. Denmark is known for minimalistic decor, but there couldnt be less in a room. A bed, a chair, a table, except I guess in a prison cell. The bathroom is a joke, for not only is it tiny, but decrepit, stinking moldy tile joints surrounding a chipped bath, the size to bath a child in. The tap is shared between the sink and the bath, with a piece of rubber hose to serve as a shower. Electrical wiring, rudimentary beyond belief in Europe, let alone a Capital city. The curtains are nothing more than flimsy rags that dont exclude light. overall 3rd world African style. Check the photos for proof.

Free WiFi doesnt work -never does apparently, reception suggest you log on to the Grand Hotel wi fi next door. That is if your room is located adjacent to the hotel. If not, do without wi fi or use it in the lobby.
Yes its centrally located but noisy as hell from traffic noise. Receptionist was coolly professional.

A rip off, to be avoided, better closed down by the tourist authority for it gives the city a bad name.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Copenhagen hotels

Staines, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 June 2013

fantastic location, staff were good, rooms are adequate although our bathroom could have been updated . breakfast is a waste of money, typical continental stuff ( who wants cold meat and a hard boiled egg at that time of day) and rather expensive

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rachel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 June 2013

I had a single room and upgraded it due to it being the size of a single bed! Not a very comfortable bed and was a pretty average hotel. I think all the beds in denmark have very bouncy matteresess.

It was cheap and cheerful, idelly located to the train station, for taxis, walking to tivoli gardens and the walking streets.

Would i stay again? yes i would as its cheap and located ideally by the train station making going to the airport. and very very near kebabish!

Room Tip: avoid single rooms. Go for double room single occupacny.
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  • Stayed August 2012, travelled on business
    • Value
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    • Service
Helpful?
1 Thank Saj12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampere, Western Finland, Finland
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 May 2013

Well nothing bad to say, but still nothing spectacular either. Customer service in the lobby was great though! Breakfast is quite minimal and the beds are not what you would expect, but Copenhagen is pretty expensive city so for 100€ a night I guess this was quite cheap room on excellent location, 50m from the Central railway station's main entry.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mikko S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Astoria

Property: Hotel Astoria
Address: Banegaardspladsen 4, Copenhagen 1570, Denmark (Formerly Astoria Hotel - Copenhagen)
Region: Denmark > Zealand > Copenhagen > Inner Vesterbro , Vesterbro - Kongens Enghave
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #76 of 116 Hotels in Copenhagen
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Astoria 3*
Number of rooms: 93
Official Description (provided by the hotel):
Hotel Astoria is located as a large train in extension to Copenhagen's Central Station. It is positioned very central in a living area with a short distance to the metropolitan areas in the Meetpacker Destrict and Copenhagen Center. There are approximately 100 meters to Tivoli and the City Hall Square is right around the corner. The airport is only a 12 minutes ride away. The hotel is a 3-star hotel built in 1934 in the functionalist style typical for the architectural era and is therefore popular among people interested in architecture. We have kept many of the original parts inside the hotel. FACTS: 93 rooms Organic Breakfast Lobby bar Wine Hour between 5 and 6 PM Free High-Speed WiFi Business facilities Bike rentals A unique location by the Central Station ... more   less 
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Also Known As:
Astoria Hotel Copenhagen

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