I have never written an online review, despite the fact that I travel frequently in the U.S. and abroad for work purposes. The fact that I am writing one now is a testament to the fact that my experience at this hotel was SO TERRIBLE that I considered it my civic duty to share it online so that others can avoid this hotel.
While it seems neat and clean, and the receptionist speaks english, it is so in need of repair and maintenance that it is literally DANGEROUS to your health to stay there. The first day, I tried to open a window, and realized, after a very heavy 4 foot pane of glass was leaving on me from 3 of the four directions, that it was missing a hinge in holding it to the window pane! Needless to say, I was terrified, but decided that, because the other hotels were booked, I would just keep the window closed...Notice that if that pane had fallen on me it could have been a serious injury. After this incident, when I woke up in the morning, I sat up in the bed and it LITERALLY COLLAPSED underneath me! It turned out that they don't bother to make sure that the leg handles are screwed in tight, and since the two twins move around, they frequently get unscrewed This meant that by the time I got there, it was just about ready to fall down. I have subsequently gone to see a chiropractor to fix this injury due to the bed collapsing underneath me and paid my own money simply because I want nothing else to do with this awful establishment.
I have never in my life seen this level of lack of upkeep so that it is literally dangerous to stay there.
Other minor annoyances were the fact that (1) you have to ask for a non-train-facing room unless you are used to sleeping with the sound of train tracks, and (2) the internet works for exactly 24 hours for one device so you need to keep changing the codes on every device if you choose to stay there...not a major annoyance but still a waste of time, (3) they won't refund your money at all if it is a third party booking and, (4) breakfast is overpriced for what it is.
PLEASE do not stay at this hotel so that they start trying to make it safe so they can get customers.
A concerned citizen of the world
- Official Description (provided by the hotel):
- Hotel Astoria is located as a large train in extension to Copenhagen's Central Station. It is positioned very central in a living area with a short distance to the metropolitan areas in the Meetpacker Destrict and Copenhagen Center. There are approximately 100 meters to Tivoli and the City Hall Square is right around the corner. The airport is only a 12 minutes ride away. The hotel is a 3-star hotel built in 1934 in the functionalist style typical for the architectural era and is therefore popular among people interested in architecture. We have kept many of the original parts inside the hotel. FACTS: 93 rooms Organic Breakfast Lobby bar Wine Hour between 5 and 6 PM Free High-Speed WiFi Business facilities Bike rentals A unique location by the Central Station ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Ebookers, TripOnline SA, Agoda, Hotel.de, Traveltool, S.L.U., Odigeo, Evoline ltd and HotelQuickly so you can book your Hotel Astoria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Astoria Hotel Copenhagen