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Best Western Plus Hotel City Copenhagen
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Reviews (1,277)
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All reviewsquiet streetgreat locationclose to nyhavnsuperior roomkongens nytorvmetro stationwithin walking distanceminute walkfree wificentral locationexcellent breakfastnyhavn areadanish designwould stay here againsmall bathroomair conditioningthree nights
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505 - 510 of 1,277 reviews
Reviewed 9 October 2013

We stayed here for 2 nights. Copenhagen is a very expensive icy for hotels so this was a good price considering. Breakfast is included & is a nice spread. Typical Scandinavian breakfast with cereals, cold meats, bread rolls, pastries & plenty of coffee. There were some hot selections as well. The rooms were very spacious & quite comfortable. The bathroom was a little on the small size but acceptable. The rooms don't have aircon but not many seem to in Copenhagen. Staff were all quite friendly & helpful. The hotel itself is in a great area near Nyhavn. It is a 5 minute walk from the metro station & only a 15 minute ride from the airport. It's very accessible to all the tourist locations. If you want a nice Danish restaurant try Puk. Huge servings & well priced for Copenhagen. You don't really need a starter unless you want to share one.

  • Stayed: September 2013, travelled with friends
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4  Thank bj105094
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHBruun, Manager at Best Western Plus Hotel City Copenhagen, responded to this reviewResponded 11 October 2013

Dear bj105094

Thank you for your kind words and positive feedback.
It is much appreciated.

I hope to see you back again someday.

Kindest regards,
CHBruun

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2013

This is a straightforward 3* hotel, with ordinary, but clean rooms, small bathroom, and absolutely miniscule shower. Anywhere else it would be a GBP100 per room place, but I suppose that for expensive Copenhagen it was reasonably priced. We had found that the hotel website said there were no vacancies, when an agency had full-price rooms. This was a bit disappointing.

Staff are all friendly and welcoming. That's a real asset.

Walls are thin, so you will hear if a neighbour is talking on the phone or rises early. Free wi-fi works very well.

Breakfast is very wide-ranging, and there's plenty to suit everyone.

The central railway station is a 40-minute walk, but the Metro is only 5. So from the airport take the Metro. One day, sometime never, the nearby cross-harbour bridge will be finished, but don't hold out too many hopes. Then it will be a 5-minute walk/cycle to the new Opera House across the water.

  • Stayed: October 2013, travelled as a couple
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1  Thank BobandGina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHBruun, Manager at Best Western Plus Hotel City Copenhagen, responded to this reviewResponded 11 October 2013

Dear BobandGina,
Thank you for taking your time to leave a response.

You feedback is much appreciated and I am happy to hear you enjoyed your stay.

Kindest regards,
CHBruun

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Reviewed 7 October 2013

I booked into the Hotel City on return from a cruise, and knowing the prices in Copenhagen, I was surprised to get a room in a chain hotel for about $100 in mid-summer. Of course, the Hotel City is not a typical Best Western. It's in an old building on a small street near Nyhaven, a small harbour that is one of the nicest parts of downtown Copenhagen. Because of its location, the hotel itself is tight for space. My single room was a narrow little chamber, almost like a cruise ship cabin, with everything tailored to fit the space available. The bathroom was also measured to the inch, as others have noted here. But the room was comfortable, and everything worked, although the shower drain did clog up while I was there. And the hotel has little bits of Scandinavian design here and there, like the modern-looking metal elevator doors. I appreciated the free WiFi, and the breakfast buffet was incredible -- it had just about everything you could think of. The staff was generally friendly and helpful. But the best thing about the hotel is its location. With its quaint, colourful buildings, Nyhaven is a great place to sit in the evening and have a beer, or to dine in one of the outdoor patios. And it's within easy walking distance of the Stroget pedestrian mall, the Amalienborg Palace and most of the sights of downtown Copenhagen. Overall, I'd recommend the Hotel City -- except to really BIG people.

  • Stayed: July 2013, travelled solo
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1  Thank TOTrekker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHBruun, Manager at Best Western Plus Hotel City Copenhagen, responded to this reviewResponded 11 October 2013

Dear TOTrekker,
Thank you for your feedback regarding our hotel and the location.
I am happy to hear you enjoyed your stay and found the location quite good.
Nyhavn and its atmosphere is indeed a nice area.

I hope to see you back again someday.

Kindest regards,
CHBruun

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Reviewed 3 October 2013

Good location and good breakfast. But the water pressure in the shower was really bad, I didn't dare wash my (really thick) hair since I don't think I would have been able to get the conditioner out.... Also I felt really cramped in the tiny shower, and I am not a big person... Maybe the showers are more spacious in other rooms, I was in a single room. My room was next to the elevator and was quite noisy.

  • Stayed: October 2013
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1  Thank 189852Linda_1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHBruun, Manager at Best Western Plus Hotel City Copenhagen, responded to this reviewResponded 11 October 2013

Dear 189852linda_1984,

Thank you for taking your time to leave a response.

I am glad to hear you enjoyed our breakfast and location.

We are an environmental friendly hotel and therefore we have changed all our shower heads to save on water.
The water pressure should be fine for showering and washing your hair but if you think it is not strong enough you are always welcome to contact reception so our technician can make sure it is working as it should.

I hope to see you back again someday.

Kindest regards,
CHBruun

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Reviewed 29 September 2013

We spent 3 nights in this central hotel.We choose it for the location and because the breakfast was included in the rate( Cph is a very expensive city).
pros:location,good breakfast,cleanliness.
cons: front desk girl named Nana, she didn't bother to say hello in the morning and she seamed really annoyed all the time a question was asked. We had to upgrade our room to a superior one to get a double bed because they had only standard twin rooms.
Stay at B.W Hotel city If you want a no frills centrally located hotel.

  • Stayed: July 2013, travelled as a couple
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2  Thank Memedesima_29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CHBruun, Manager at Best Western Plus Hotel City Copenhagen, responded to this reviewResponded 11 October 2013

Dear Memedesima_29,
Thank you for leaving a response about your stay and your overall hotel experience it is much appreciated.

I am glad to hear you enjoyed your stay and found the included breakfast satisfactory.
Copenhagen is indeed an expensive city.

I hope to see you back someday.

Kindest regards,
CHBruun

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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