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“Funky boutique hotel in superb location”

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Andersen Boutique Hotel
Ranked #3 of 117 Hotels in Copenhagen
Certificate of Excellence
Reviewed 2 June 2014

This review is coming in a little late, considering that I was in Copenhagen in late march, still the hotel left good enough an impression on me, that I just had to commend it for the fabulous service, wonderful rooms and awesome location.

Just about 10 minutes walk from the central station, (which would be the best way to come into the city from the airport, it takes you only 15 minutes or so from the airport), the hotel is easy to find, just make sure you get out of the central station on the correct exit and it's a short walk ahead.

When we arrived, it was a Saturday night, end of March, so the hotel was celebrating Earth hour from 8-9pm, and we had walked in, tired from a whole day of traveling from the Arctic wilderness of Abisko in Swedish Lapland to Stockholm, and then to Copenhagen - so the super bubbly personality of Sean, who greeted us so warmly and with a nice, chilled glass of champagne (thanks to the earth hour celebrations), was just the perk-me-up we needed.

Rooms are spotlessly clean and generally new-looking, and you can have a choice of the color theme - most importantly, the rooms are not the usual tiny European spaces you find, but rather a comfortable size. The hotel has a flexible checkout policy called Concept 24, which means that you can check out at the time that you had first checked in - in our case, great, because we had checked in around 8.45pm that night, and a few days later, had a late flight back home, so we enjoyed a very late checkout, allowing us to refresh and rest a little before our flight back.

Breakfast is decent enough - plenty of cold cuts, cheeses, hard boiled eggs, toast etc no warm food though, but enough to get you started in the morning. The hotel is walking distance to the shopping area Stroget and also all the main attractions. The only time we took a bus was to see the Little Mermaid, which a fantastic tip from the concierge, who had suggested we to take the bus from near the hotel, so you save a lot of walking time to Copenhagen's most famous attraction - which is great, because the mermaid is something you'd admire for about 5 mins, and then want to move on, so taking the bus saves time and effort.

Hotel is also near the harbor, Nyhavn, so you can walk over for lovely harbourside drinks/bites too. Speaking of food, the happening "meatpacking" district is where the hotel is at, so some cool dining places there too, just ask the concierge to point you in the right way.

Overall, a really good, and reasonable hotel right smack in the city with fantastic staff and rooms!

  • Stayed: March 2014, travelled as a couple
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2  Thank YasmeenHC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen N, Owner at Andersen Boutique Hotel, responded to this reviewResponded 5 June 2014

Thank you for writing a wonderful review - we appreciate all reviews and better late than never.

We are pleased to hear that you experienced our friendly and accommodating team. We are always happy to provide suggestions for restaurants as well as for local activities. The Meatpacking Area is filled with Galleries, bars and restaurant. The newest restaurant is KUL, next to a gourmet book shop with wine tasting.

We hope to see you again on your next visit to Copenhagen

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1,518 - 1,524 of 2,663 reviews

Reviewed 1 June 2014

Copenhagen is wonderful. The politeness, the people, the citysights, the bicycle-centered traffic system, the coolness about money and consumption. All is great. And so is Andersen Hotel. The staff is very friendly and always ready to help. The room is a little small, but this is not an issue. The breakfast is complete (there's even rollmops), and for some extra bucks you can even have a barista's espresso.

Our package included bicycles and the city streets are an invitation to ride one. The hotel is one block from the train station, two from Tivoli Gardens, a couple from Stroget (the pedestrian street), 10 minutes to Nyhavn, 15 from Little Mermaid. It was spring, so we visit the whole city on a bike. The only problem was with rain. One morning we got soaked from head to toe. But people don't seem to care about it, and they keep riding their bikes even under heavy rain.

We were lucky to find out some of the places where the locals eat. Starting with Groften (it is inside Tivoly Gardens, so you have to pay the entrance). The food is comfy and very good. And the park is gorgeous at night. Also try any restaurant at the Copenhagen new meatpacking district (in Vesterbro). We had a fish'n chips at Kødbyens Fiskebar. They are usually for takeout, but you can have them on the "waiting room". And finally, have a happy hour at Torvehallerne Food Market (it is at Frederiksborggade 21).

  • Stayed: May 2014, travelled as a couple
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1  Thank ABrik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen N, Owner at Andersen Boutique Hotel, responded to this reviewResponded 5 June 2014

Thank you for a very helpful review for future guests.

It is always more fun to ride a bike when it is not raining! We appreciate when our guests book directly on our own web side Andersen-Hotel and we offer a fun bike package. Next time we will offer a special designed bike rain coat with the bike.

Just by staying in Vesterbro you get to feel like a local. Always something happening and many cyclist on Istedgade. Tivoli Garden is popular for all age groups - some like the rides others the restaurants and a few just look at the beautiful flowerbeds. We sell tickets at the Front Desk, as we like our guests to skip the line. There is a concert every Friday in Tivoli.

We look forward to welcome you back to Andersen Boutique Hotel.

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Reviewed 1 June 2014

This is a family owned hotel that doesn't have some of the glitz or services often found in a larger, more commercial establishment. What it does offer is a comfortable setting (larger than average room size) with staff (although limited) that are very accommodating. The location (on one of the narrow side streets) is just a short walk to Central Station for those wishing to use the train services, and close to a number of local restaurants offering a variety of local food and entertainment. When my wife (both of us are "young senior citizens") saw the "Gentleman's Club" and the "adult toy store" within a block of the hotel, she thought that it may be in a undesirable location. Since Denmark and many of the Scandinavian countries are more liberal in their views about sex as compared to the US, we learned that this was not uncommon. Now that we have walked the streets around the hotel (both day and night), we did not find anything to be concerned about. Taxi's (if needed) are available, but like any major city, can be expensive. The hotel itself offered a very comfortable room in a more contemporary (Danish modern setting) with a good size bath. The staff on duty were very pleasant and helpful in giving us directions or tips about local places to visit or eat at. During our visit, the nights were cool and the heating system is a hot water radiator type system which needs to be explained upon check-in to your room otherwise, you will definitely need your blankets. The floors above the first floor do not have a telephone in the rooms which could make it awkward for some guests. The dining area offered a generous European cold breakfast, with items like hard boiled eggs, cheeses, fruit, herring (common in Scandinavia) and of course many delicious Danish pastries.
Over all, I would recommend this facility if you're looking for a comfortable setting with less of the "perks" often found in a bigger establishment.

Room Tip: Hotel is between other buildings, so room location is not rerally much of a concern. We always choo...
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  • Stayed: May 2014, travelled as a couple
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2  Thank MusicMan42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen N, Owner at Andersen Boutique Hotel, responded to this reviewResponded 5 June 2014

Thank you for a very well written review with some nice touches.

Our hotel is named after my Grandmother Erna Andersen and I am third generation running the hotel. We are a true small Boutique Hotel without all the extras. My staff aim towards offering the best service in Copenhagen and we like the central lively location, which you nicely explained.

The most convenient way to get around are for many people the by bicycle - especially on a sunny not so windy day. You may bring the bike on the S-train free of charge. The public transportation works well (although a bit pricey) but cheaper than a taxi.

The breakfast is complimentary and it is a cold buffet. Our daily Wine Hour is at 5.00 pm and a popular way to meet and mingle with other guests.

Andersen Hotel does not Air Condition. The windows will open and we have small fans in the rooms. If you need a telephone during the stay you are welcome to borrow a cell phone the Front Desk.

We hope to welcome you back in the near future

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Reviewed 31 May 2014

Spent a fantastic 8 nights at this lovely hotel early in May 2014 while attending the Eurovision Song Contest in wonderful, wonderful Copenhagen.
The hotel is centrally located, just a short 5 min walk (with luggage) to or from the main Copenhagen train station. By night, the area around the hotel may appear somewhat seedy. Don't let this put you off, we came and went at all hours of the day and night and at no time felt unsafe or intimidated.
For Europe, the rooms are a really good size. As this hotel is relatively new, everything is still clean and shiny and ultra modern. We stayed on level four, there is an elevator, but if you decide to take the stairs, there is a cute little surprise as you reach each level along the way.
Breakfast was included in our room and was great. There is a huge supply of continental options, including, cereal, cold meats and some yummy, yummy pastries. There are no hot options, but that is par for the course when travelling in Europe.
The hotel also offers free wine between 5-6pm each night. We took advantage of a glass before heading off for our next night out in Copenhagen.
My final comment relates to by far the best thing about this hotel, the fantastic people.
We were really well looked after at breakfast each morning by the lovely Stella and Julia (among others). It really was a pleasure coming down the stairs each morning to such welcoming staff. Ask Julia to try the breakfast liqueur, it is a really nice heart-starter to get you going for the day.
The reception staff are every bit as nice, in particular, Laura and Sean (who seems to get many rave reviews on this site!).
We also hired a bike for the day, at a very reasonable rate. Be sure to ask and reception, they will give you a key to access it and a map and you can be on your way.
Overall, we had such a fun time at Eurovision and in Copenhagen, The Andersen was a fantastic hotel at which to have based ourselves for such a great trip. Definitely recommended.

Room Tip: Higher level in case of any street noise (particularly on the weekend)
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  • Stayed: May 2014, travelled with friends
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Thank CraigJH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen N, Owner at Andersen Boutique Hotel, responded to this reviewResponded 5 June 2014

Thank you a wonderful review especially as you stayed a week.

Eurovison was a great time to be in Copenhagen and we appreciate your lovely feedback. It was fun to see all the happy people and we enjoyed hosting this. I think some financial people are happy that Denmark did not win again.

Our main assets are our hardworking, friendly and helpful staff. We try to give all our guests a fantastic time and we like for our guests to explore the Copenhagen we know and like. Good to hear that you felt at home and taken good care of.

You are always welcome to contact us prior to your stay for our suggestions and to make reservations. The top things to do are Louisiana Modern Art Museum, The Meatpacking Area and bike in the City.

Please come back to visit !

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Reviewed 30 May 2014

This review goes against almost all of the TA comments. Staff (Sean in particular) were exceptional. However this hotel tried hard to be cutting edge Scandinavia, but failed. It is an old hotel done up to visually draw you in. It needs more than glossy edgy décor and magazines. Although Copenhagen is one of the most expensive cities in the world, this hotel was not value for money. Breakfast was OK for a buffet, but the absence of warm options, and the charging for espresso coffee, were not what I expected from a hotel that seemed to promise much. I have trekked most parts of the world, and am used to lugging my own bags - but not in hotels claim to of a standard such as The Andersen claims to be.

  • Stayed: April 2014, travelled as a couple
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2  Thank pvale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen N, Owner at Andersen Boutique Hotel, responded to this reviewResponded 5 June 2014

Thank you for sharing your point of view.

Denmark is an expensive country and Copenhagen is no exception. We try to give all our guests nice memories from the city and Andersen Hotel. We recommend riding bikes, eating in local restaurants and visit our colorful Vesterbro neighborhood.

In the hotel we offer complimentary cold breakfast buffet including black coffee and a wide selection of tea. All specialty coffees are served with a surcharge of DKK 25.-. Wi-Fi is free throughout the hotel and CONCEPT24 is keep your room for 24 hours at no extra cost. Our daily wine hour had become very popular among our guests. I am truly sorry you did feel you got value for money.

We do not have bellboys and apologize that you did not expect to store your own luggage. We do have a luggage room for our guests to use free of charge.

It is nice to hear that you were happy with our service as this is our main asset together with a perfect location on Vesterbro.

We hope you will be back someday.

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Reviewed 28 May 2014

This is a very solid choice in Copenhagen, as evidenced by the hotels performance here, which is one of the main reasons we chose it.

The staff are a huge asset, and Brit in particular was exceptionally helpful during our stay and deserves to be commended.

The breakfast buffet was one of the freshest and healthiest I have encountered, and I thoroughly enjoyed waking up to this each morning.

Its location is ideal for those travelling by train.

Pros:
Location - easy to walk to everything and close to station
Staff - all very friendly, and go out of their way to help
Breakfast - as above, simply superb!
Rooms - funky decor and of decent size (however our 'Brilliant Double' became quite small when the sofa bed was converted for our son).
Concept24 - flexible checkin and checkout options
Happy Hour - free wine for guests each afternoon!

Cons:
Not many - the concept24 doesn't seem to work so well in reverse, as rather than a late checkout, we requested an early checkin/early check out, however the room wasn't ready upon arrival. We went for a stroll in Copenhagen while they held our luggage, and they called when the room became free, so you can't ask for more than that really if its fully booked - it was Easter weekend after all!

Also, Im not a fan of shower curtains

Room Tip: We asked for a quiet room facing the central courtyard, but none of the room type we booked looked t...
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  • Stayed: April 2014, travelled with family
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1  Thank jeffyg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen N, Owner at Andersen Boutique Hotel, responded to this reviewResponded 5 June 2014

Thank for for a very helpful review with a good overview.

Your pros are wonderful and your list is ready to be published, we truly appreciate all recommendations - Thank you.

CONCEPT24 is our own concept which lets you keep your room for 24 hours from arrival - a possible late check-out without any surcharge. We ask that you book directly on our Andersen-Hotel webpage and make a comment about your request. We will du out utmost to honor all requests.

I look forward to sharing your comments with my fantastic staff - we have just been awarded Trip Advisors Service of Excellence Award - No.1 in Copenhagen.

We look forward to welcome you back

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Reviewed 27 May 2014

A lovely design hotel in the city of Copenhagen just behind the Railway station. High standard at the room and delicious breakfast. There were no restaurant but we did not miss that it´s a lot of god restaurant around. Nice and well educated staff. I can really recommend this hotel.

  • Stayed: June 2013, travelled with friends
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Thank AsaBos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen N, Owner at Andersen Boutique Hotel, responded to this reviewResponded 5 June 2014

Thank you for an excellent review

Andersen Hotel is kept in warm colors by Designers Guild. We like a unique design and try to use design when possible. Our coffee thermos are designed by Bodum, the candle lights are from Rosendahl and the room lamps special made by Frandsen Lightning.

The cold breakfast buffet is complimentary and offer a small selection of delicacies. Nice to hear you enjoyed everything

We hope you will visit us next time you are in Copenhagen.

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Additional Information about Andersen Boutique Hotel

Address: Helgolandsgade 12, Copenhagen 1653, Denmark
Phone Number:
Region: Denmark > Zealand > Copenhagen > Inner Vesterbro
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
Ranked #3 of 117 Hotels in Copenhagen
Price Range: £114 - £280 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Andersen Boutique Hotel 2.5*
Number of rooms: 69
Official Description (provided by the hotel):
Privately owned Boutique Hotel run by third generation. Central Copenhagen location in the hip,trendy and lively Vesterbro neighborhood. Rooms feature: - A/C, hard Wood floors, double glazed windows, Samsung LED TV, desk, minibar, Nespresso machine and safe. Molton Brown Amenities - Daily Wine-Hour for all guests - - Free Wi-Fi - Honesty Bar, Magazines and Board Games - Complimentary Continental Breakfast - CONCEPT24: The room is yours for 24 hours (Late check-out at no extra cost- must be reserved) -- ... more   less 
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