We were asked for 2,000 DKK deposit despite we have paid in advance for the whole week more than 16k! Without any advance notice, reservation papers state we paid all and completely!
We had twin room, and there were simply no space in the room for our bags. Every time we had step them over.
The size of the room is so small, and the worst it is missing any ventilation. In an hour you feel bad.
Open window does not help either, terrible noise from city train across the street makes sleep absolutely unpleasant.
The only good thing is location close to the city centre - however I believe there might be other hotels with better quality versus price ratio.
Would not recommend this hotel at all.
- Official Description (provided by the hotel):
- Situated in the heart of Copenhagen. Close to attractions, restaurants, shopping, Town Hall Square and Tivoli Gardens. Stay in relaxing atmosphere with 109 comfortable rooms. Cosy lobby and bar area. All rooms have private facilities, phone, cable-TV, IP Smart TV Mediasuite. Free wireless internet. ... more less
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- Also Known As:
- Norlandia Mercur Copenhagen
- Hotel Norlandia Mercur