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“Worst management experience ever!”
Review of Hotel D'Angleterre

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Hotel D'Angleterre
Ranked #1 of 118 Hotels in Copenhagen
Certificate of Excellence
Reviewed 23 June 2014

I thought that a luxury hotel in Copenhagen under LHW brand would be the perfect hotel but I was so wrong. I have never been so arrogant and disparaging treated by a hotel manager in my whole life.
I spend nearly 150 days a year on hotels and I am not a hotel manager but if I was a hotel manager I would never lecture the guest, accuse the guest of lying, shout to the guest or force the guest in the middle of the night to come down to manager office instead of meeting the guest in the room and I would definitely remember the word sorry and treat the guest with respect.
This hotel's core values are far away from this, they are only a part of the "dollar grin family" and don't value you as a guest.
Keep away from this hotel.

  • Stayed: June 2014, travelled on business
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43  Thank Andrew18985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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508 - 514 of 802 reviews

Reviewed 18 June 2014

I can't come up with anything I didn't love about this hotel. We were delayed by 45 minutes upon checking in. The concierge sat us in the lovely bar and gave us a complimentary glass of champagne. When we finally did check into our room it was stunning. Gorgeous views, decor and really comfortable bed. I will definitely be back.

  • Stayed: April 2014, travelled with friends
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2  Thank QTQNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014 via mobile

Upon entering the D'Ang as I call it, one can't help but ponder at the spectacular architecture and ambiance of this hotel....

The location can't be more convenient with all of Stockholm on the door steps.

Rooms are full of character and are extremely comfortable...

This is my third time to the city and D'Ang is where I will always stay....

Stayed: September 2013, travelled on business
1  Thank MAA8942
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2014

This totally renovated hotel is gorgeous, quiet and superbly operated. From the moment you arrive service is attentive and friendly. Every detail is looked after and everything is immacuately kept. You will enjoy staying here. and the location is excellent as well!

  • Stayed: June 2014, travelled as a couple
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2  Thank Aldogino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2014

There are so many things you look for in a grand hotel, and the D'Angleterre has virtually everything. The location is at the bullseye of Copenhagen; at the foot of the main shopping plaza, 100 yards from the canal, a short walk to the harbor and yet quiet--especially if you have aroom facing the inner courtyard. We were upgraded to a magnificent suite in the section of the hotel that had just been renovated a few weeks earlier. Our living room was enormous, with a B&O (of course) flat screen, a floor to ceiling bar and serving area, a desk with the MediaHub connection system, and sumptuous sofas and chairs. The master bedroom was the same size, with a king bed, two balconies, and another same-size B&O TV. The bed was one of the most comfortable I've ever experienced, with a feather-bed type top on a very firm foundation. Warm but light duvets, and a nice range of pillows. The bath area had an over-sized dressing room with lots of built-ins and plenty of closet space. The public areas are elegant, understated, with a range of contemporary paintings through the property. Marchal--the Michelin star restaurant on the ground floor--has a wonderful bar area with its own great menu and a staff that makes you feel quite welcome. I asked for a lot of ice with my Diet Coke; they brought me a giant bucket filled to the top. I can't imagine staying anywhere else in this wonderful city.

  • Stayed: June 2014, travelled as a couple
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1  Thank Mark G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2014

I was lucky enough to have a few nights here with work and a beautiful hotel. Recently renovated it has been decorated to the highest standard. Rooms have fabulous comfortable beds, high quality linens and well appointed. The conference facilities were also excellent and the lunch and afternoon tea we were served delicious. Breakfast is varied and plentiful and my only criticism is that serving everything in little glass pots seems very wasteful as guests cannot choose how much they want themselves. Staff were without exception helpful and smiling. I would love to come and stay again not least because Copenhagen itself if a great destination.

Room Tip: Rooms to the back quieter as works going on outside . Terrace is lovely addition too
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  • Stayed: June 2014, travelled on business
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1  Thank katie26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014

We did not stay overnight at this hotel, but the lobby and bar area are one-of-a-kind. If you don’t mind splurging on a couple of drinks for you and your favorite spouse/friend/lover, this is the place you have to go in Copenhagen. It is easy to spend a couple of hours in this exclusive bar (indoors or on the patio) meeting people and thoroughly enjoying the best drinks you can find in Scandinavia. My wife had a wonderful glass of champagne while I enjoyed an “Original G.T.” (gin and tonic) – as the English would want it. Watching the master bartenders mix the drinks was another part of the fun. You won’t find another bar like this anywhere in this part of the world.

Room Tip: We didn't stay in the hotel. We simply went to the lobby bar based upon the book "1000 Pl...
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  • Stayed: May 2014, travelled as a couple
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1  Thank Carlton E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel D'Angleterre

Address: Kongens Nytorv 34, Copenhagen 1050, Denmark
Region: Denmark > Zealand > Copenhagen > Indre By (Inner City)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Copenhagen
#1 Family Hotel in Copenhagen
#1 Romantic Hotel in Copenhagen
#1 Luxury Hotel in Copenhagen
#1 Spa Hotel in Copenhagen
Price Range: £379 - £1,400 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel D'Angleterre 5*
Number of rooms: 90
Official Description (provided by the hotel):
Denmark's leading five-star hotel is located in a landmark building overlooking the lovely King’s Square in the heart of Copenhagen. Hotel d’Angleterre is renowned for our luxurious accommodations, fully personalized services and outstanding hospitality. With more than 250 years of history, Copenhagen's finest hotel can also pride itself on being one of the oldest hotels in the world. We have welcomed many prominent guests. ... more   less 
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Also Known As:
d Angleterre Hotel Copenhagen

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