I thought that a luxury hotel in Copenhagen under LHW brand would be the perfect hotel but I was so wrong. I have never been so arrogant and disparaging treated by a hotel manager in my whole life.
I spend nearly 150 days a year on hotels and I am not a hotel manager but if I was a hotel manager I would never lecture the guest, accuse the guest of lying, shout to the guest or force the guest in the middle of the night to come down to manager office instead of meeting the guest in the room and I would definitely remember the word sorry and treat the guest with respect.
This hotel's core values are far away from this, they are only a part of the "dollar grin family" and don't value you as a guest.
Keep away from this hotel.
- Official Description (provided by the hotel):
- Denmark's leading five-star hotel is located in a landmark building overlooking the lovely King’s Square in the heart of Copenhagen. Hotel d’Angleterre is renowned for our luxurious accommodations, fully personalized services and outstanding hospitality. With more than 250 years of history, Copenhagen's finest hotel can also pride itself on being one of the oldest hotels in the world. We have welcomed many prominent guests. ... more less
- Reservation Options:
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- Also Known As:
- d Angleterre Hotel Copenhagen