My boyfriend and I were attracted to this hotel after seeing it ranked so highly on the 'best for romantic stays' section for Copenhagen. Unfortunately, the combination of the cramped living space and "Lady Love" strip club across the street meant it didn't exactly live up to the hype.
The space in the standard double room is very tight, which isn't helped by the minibar and glass/snacks cabinet which together take up a large area of the room. A chest of drawers to actually store clothes would have been far more useful and appropriate. The standard double bed, while comfortable, is actually two single beds squashed together.
While we were aware that the hotel had a focus on sustainability, I was surprised by just how widespread this was across the hotel's facilities. Standard double rooms only have a small shower cubicle, and I can imagine most guests would expect a bath with shower head from a 3 star hotel. This is not mentioned on the website description for a room of this type. I have a feeling the rooms' lack of baths are probably down to the hotel's eco focus - not impressive to be honest when you're paying in the region of £400 for a 3 night stay, excluding breakfast, which at 190 Kroner (around £20 a day) was hardly a bargain deal. For reference, a 3 night stay in the 3 star Best Western or Copenhagen Star will cost you in the region of £80-£100 less and I'm sure the breakfast is a lot cheaper and hotter - no bacon or sausages to be seen at the Axel that's for sure!
The towels are 'sustainable' and unfortunately do not get you particularly dry as a result. The bathroom toiletries (shampoo, conditioner etc) had already been used by previous guests and consequently did not look particularly attractive. While I understand that the hotel focuses on sustainability, I do think that a basic changing over of toiletries should occur in a 3 star hotel and believe most people would expect the same. There is only one lift which we waited for every time and was often very cramped. In terms of the quality of the staff, on asking for a mainstream beer brand at the bar (which doubles as a hotel lobby), I was sneered at and told I could only purchase organic varieties there (more expensive of course), while on departure we were not asked any questions about how our stay had been.
To conclude, I have no problem paying 3 star prices for a genuine 3 star experience but I do believe this hotel borders on the 2/3 star line and is poor value for money. At Axel, you get the basics you pay for and are tempted into buying everything else, from the expensive Pinot Noir in the bedroom to the breakfast and spa at 295 Kroner for the stay. While Copenhagen is admittedly an expensive city, it seems very likely to me that the eco-sustainability focus of Axel considerably drives up its costs. As a result, I would advise those who aren't day to day green goddesses to look elsewhere for a romantic city break hotel.
- Official Description (provided by the hotel):
- Axel Guldsmeden is an experience of charm and style, and the best night’s sleep you will find in inner Copenhagen. Situated in the heart of Vesterbro, Axel has 129 rooms, conference facilities, an organic brunch & evening restaurant and a luxurious spa with own-brand organic products.The four-star Axel Guldsmeden is the environmentally friendly choice for a visit to Copenhagen – all products, food & drink, furnishings and services either organic, fair-trade or both. ... more less
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- Also Known As:
- Axel Hotel Copenhagen