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“friendly staff, centrally located and very good value”
Review of Hotel Windsor

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Hotel Windsor
Ranked #79 of 116 Hotels in Copenhagen
London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“friendly staff, centrally located and very good value”
Reviewed 1 July 2013

The hotel is very close to city centre. Norreport station is only 50m away. It takes less than 20 minutes by train from the airport. The metro runs 24 hours a day.
Staff is very kind and helpful. I was put in a cosy and clean room with lots of natural light. Although I stayed street side it was not noisy at all. The toilet is a bit tiny and the showers are in a separte room. But I liked to have a hand basin in my room.
Breakfast was good. When I made my reservation I mentioned I have an allergy. They provided me with special food. I really appreciate it.

Overall a very positive experience.

There are lots of stairs. I would not recommend it if you do not walk very well or if you carry heavy luggage.

  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank kiarish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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179 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
usa
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 June 2013

We chose this hotel because of its location. It is an easy metro ride from the cruise terminal, and the metro stop is just a short block away from the hotel. You can get to the airport using the metro too. The metro is supposed to run 24 hours a day. However, it was shut down for a few hours due to maintenance when we were there and needing it to go to the airport!!! The hotel is also close to city center. The room was nothing to write home about. There were no elevators and several rooms had to share a bath room which was VERY tiny. The showers are in another room. The bed was comfortable and towels were provided. This may be a good value for a hotel in Copenhagen, but it was the most expensive of all the hotels we stayed in during our backpacking trip throughout Europe. I feel like I did not get my moneys worth here.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank usatravelgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
118 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 15 June 2013

Communication from hotel was good and we knew we had to pick key up from another hotel as we were arriving after 3pm. The walk is just across a market square and takes about 3 minutes. Steps up to room as others have mentioned. Room a good size, clean, with sink and lots of sockets. On same floor was one quite cramped toilet, and two showers in a separate room. The shower area is not gender separated, so getting out of shower to reach towel requires a bit of strategy! Breakfast was adequate with bread, meat, jam and cheese. Staff prepared to help and we were able to leave our bags in the other hotel to sightsee before our evening train. Location is excellent, very close to train/metro/suburban train stop where you can get to Malmo and Airport directly. This area is being renovated at the moment so is a bit confusing. The ticket machines for trains are on ground level before you go into station. The blinds were not very good and let in lots of light which may be annoying for some. 11am checkout is too early compared to most European hotels we stay in (in Malmo it was 6pm checkout which was wonderful!). There is wifi but we couldnt get it well from our room. They have a voucher to rent a bike from a bike place relatively nearby, we used it but wouldnt recommend as poor customer service and bikes can be rented for cheaper elsewhere. Be careful in Copenhagen about extra credit card fees for using a foreign card, we paid by cash at hotel so dont know if this is an issue there.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank TimmyWs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Illinois
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 12 June 2013

This is good value for money.
Very centrally located. 1 block from metro station (direct 15-20 minutes ride from airport). Most attractions are only short walk away. There is grocery store half a block away.
Hotel located in 3rd floor! They truly have huge very narrow flights of stairs. If you are staying for few days, I would recommend leaving baggage at train station or airport, and just grab essential things for that time. Staff is nice. Hotel is nice and clean. There is 1 bathroom and 1 shower room on the each floor. Internet connection was good. There is small fridge in the room. There is also sink in the room.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chicagoBurbsIllinois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 June 2013 via mobile

Definitely A Great Value In A Very Expensive City. The Location Is Prefect And Within Walking Distance of All The Major Sights. Loved The Open Market Across The Street. We Actually Had Our Best Meal In Copenhagen At The Open Market (Smog). Can't Wait For Our Next visit. Lastly The Host Was Very Nice And Helpful.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tjohn96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 20 May 2013

We visited for the Eurovision song contest weekend when all the hotels seemed to have put their priced up, or were already full. The Hotel Windsor was still a reasonable price, and was absolutely fine.
The room was basic, but clean, we never had to wait to use the shared bathrooms, and there was enough at the breakfast buffet to keep us full all day. The freshly baked rolls were delicious.
Across the road from the hotel the markets have a wonderful variety of food stalls and on a sunny day it's a good spot for a glass of wine outdoors. The hotel is less than 100 metres away from Norreport station - from here you can take a direct train to the airport or across the bridge to Malmo and onwards into Sweden. Norreport is also on the Metro system.
Other people have mentioned the stairs and lack of lift so it'd be no good for people with mobility problems.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Martane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
46 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 13 April 2013

Just planned a city trip 'somewhere' and ended up visiting Copenhagen for a few days (never plan too much things before ...). And what a pleasant surprise ... Also for the stay.

Hotel Windsor is less or more a budget hotel. It's located near to the Norreport, which makes it quite easy to reach from the airport or the train station. It's also not that far located from the city center and most of the attractions really worth to visit, e.g. 1,3 km from the Tivoli Gardens, about less than a km from the Rosenborg Castle, Botanical garden, National Gallery ... (Suggestion: take a map at night ... Quite more easy to find your way back ... Allthough I enjoyed my city tour of one and a half hour for 1,3 km at night... LOL).

The hotel has no 24 reception. After 03.00 PM you can catch up your key at Hotel Jorgensen, about 150m. So there's no real problem. The staff is very correct and friendly and also knows to inform you about the different attractions.

The hotel itself: it's no big luxury or great comfort. But it doesn't spoil the fun. I had a room on the 4th floor. So I had to take the narrow and steep staircase of about 85 steps, cause there's no elevator. But not really a problem. (They tell you honestly about it, so you're warned.) The room itself was quite basic, but cozy. Some small desk, a good bed, some sink, some place to hang up your clothes, and according to me quite big enough. At night it was very calm on the backside (and I think same for front).My room was very clean.

You have some shared facilities. A shower for about 8 rooms. But very practical and clean. You can finish within 5 minutes, so no queus. If really too busy: you can always wash / refresh at the sink in the bathroom. Toilets are very basic ... I mean: rather very narrow ... So be warned if you think you're a bit grown f.t.

Breakfast was basic, but more than I expected for the price. Good coffee, some breads, salami (raw sausage), cheese, Danish Bleu cheese and some marmelade and stuff. Also orange juice was available. But I never take it at morning. (Stayed last year somewhere else in a hotel, same budget, a bit cheaper city: breakfast was rubbish.)

Biggest plusses in my advice: good price / quality, good location, friendly staff, clean rooms, breakfast is ok, ... And very important: no thricks website vs. reality ... Very important. What you see is what you get.

I certainly would recommend this hotel.

Stay away if: luxury on holidays is more important than fun, you like complaining about comfort, you don't feel like sharing a shower (guests seemed all decent), your physical condition doesn't allow stairs, you're into discussing all day long that not well painted thingie in the front corner of the ceiling. --> Take a mobile home LOL.

Have fun, if you book!

PS. Copenhagen is a really nice city!

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Kris V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Windsor

Property: Hotel Windsor
Address: Frederiksborggade 30, Copenhagen 1360, Denmark
Region: Denmark > Zealand > Copenhagen > Indre By (Inner City)
Amenities:
Hotel Style:
Ranked #79 of 116 Hotels in Copenhagen
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Windsor 2*
Number of rooms: 63
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Also Known As:
Windsor Hotel Copenhagen

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