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“Lousy service”
Review of Illum

Illum
Ranked #7 of 123 Shopping in Copenhagen
Certificate of Excellence
Attraction details
1 review
common_n_attraction_reviews_1bd8 4 helpful votes
“Lousy service”
Reviewed 1 July 2013

We asked about goretex rainjackets (in denmark it seems to rain every second hour) from the salesgirl at the sports department. Instead of helping us the girl told us that the store is closing (it was ten minutes til closing time) and she suggested that we come again next day. We have never before met a salesperson with such an attitude and if i was the owner i would consider to fire the girl immediately. And if course we never came back but went somewhere else insread.

Helpful?
4 Thank purnaaja
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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137 reviews from our community

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English first
Paris, France
Level 6 Contributor
106 reviews
44 attraction reviews
common_n_attraction_reviews_1bd8 67 helpful votes
“Like any department store with frills”
Reviewed 27 May 2013 via mobile

Classic setting with tons of cosmetic displays, thanks to Sephora. But with vat at 25%, I battle to have any desire to buy.

On the other corner you have a hair dresser and bakery.

So quite literally, you can have breakfast, have your hair done, then head to the cosmetic dept for a complete makeover.

Helpful?
1 Thank do_rei_me
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Level 3 Contributor
9 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
“Like any big shopping place”
Reviewed 6 May 2013 via mobile

I only went there because they had Sephora and I do not have it home. If you want to get something that is hard to find you might suceed, also if you want ro buy some expensive chocolate. But there are way more interessting places in Copenhagen.

Helpful?
2 Thank Anna Louisa R
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Copenhagen, Denmark
Level 1 Contributor
4 reviews
common_n_attraction_reviews_1bd8 28 helpful votes
“Avoid Top Floor Restaurant”
Reviewed 24 April 2013

The Top floor restaurant has to be the restaturant in the Inner City of Copenhagen with the lowest standards for quality of food and service. As a native of the city for most of my life, i should be able to speak with some experience.

We ordered the traditional lunch dish, Steamed Mussles with French Fries and a glass of white wine and water each. Sitting outside in the Sun, on the otherwise nice Terrace, the Wine and water was served to us right away. The place was not busy at all, but after 35 minutes the food had still not arrived.

The wine baking in the sun for all this time, was now more then luke warm and no longer fit to drink. After 40 minutes the food finally arrived, Two plates of dried out sorry looking clams. Worst of all the clams was completely cold. The fries (which was not fries but a small side plate with 7-8 potato wedges) was served hot so obviously the clams had been left out waiting for 20 minutes or more.

I complained but was met with an attitude from the staff, We were certainly not met by any sign of an apology or understanding from the staff. I did manage to get a refund for the food, so we left, and took lunch elsewhere.

Save yourselves a potential or maybe even a probable bad experience, and treat yourself to lunch in one of the many other restaurants and cafes in the area.

Visited April 2013
Helpful?
8 Thank Cloverleaf2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stavanger, Noruega
Level 6 Contributor
114 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
“High class”
Reviewed 19 March 2013

If you are keen to shop or like the best of the best, this your point.
If you don't get why pay so much for so little, run Forest.

Nice place also to shop drinks & snacks for kveld before the night live.

Visited March 2013
Helpful?
1 Thank flaviaviland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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