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Bertrams Guldsmeden - Copenhagen
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Reviews (904)
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All reviewsfour poster bedbus stoporganic breakfastboutique hotelcity centresmall balconysmall hotelcentral stationmeatpacking districtcomfy bedbars and restaurantsreception deskyogurtbreakfast roomsuperior roomnikolasbertrand
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Reviewed 4 September 2013

All in all, our stay was a god one, with a few surprises. The biggest issue is getting luggage to the room. The elevator stops BETWEEN floors, so you either go up 1/2 floor above yours to walk down, or you go down one floor to walk up. Lots of bags makes things hard. The second issue was that the taxi really didn't want to let us off in front of the place due to the way the road is constructed. It is not very convenient to stop right in front.

The room are very adequate and the hosts are very helpful. They serve a full breakfast which is of similar value but better quality then the neighboring restaurants. The location is about 1 mile from the main train station and the jumping off point for the longest walking street in Europe for shopping.

Room Tip: Suggest you try and book directly with the hotel instead of through Hotels.com or Bookings.com. You may be able to get a better room rate.
  • Stayed: September 2013, travelled as a couple
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Thank Larry v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHGuld, Owner at Bertrams Guldsmeden - Copenhagen, responded to this reviewResponded 5 September 2013

Dear Larry v

Thank you for posting a review of your recent stay with us.

I much appreciate the feed back, and for highlighting a major challenge we have.

The wonderful city council of Copenhagen decided that it would be great to place a bus stop right at our main door. I strongly believe in utilizing public transportation, and strongly encourage visitors to do so. However the great minds of the city planners some how forgot their own traffic rules, entailing that the are NO STOP zones before and after bus stops. This is a major challenge for taxi's trying to collect or drop off. We are in dialog with the city council, but have very little hope of a solution in our favor being found.... so we will have to adapt, and live with the situation.

I trust that your trip to our city was a good one, and that your subsequent cruise lived up to expectations.

Thanks for staying.

Nikolas HALL - Owner

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Reviewed 27 August 2013

We stayed at the hotel for one night before heading on a cruise. The staff was very helpful and friendly, and made us feel at home during our stay. It is a beautiful property and we would defintely come back. We had a wonderful room in the courtyard on the first floor - the hotel chose that for us on their own when they found out about my husband's disability, which was an extremely thoughtful gesture that you don't get at the larger hotels.

Room Tip: We loved being in the courtyard.
  • Stayed: July 2013, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Tami S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHGuld, Owner at Bertrams Guldsmeden - Copenhagen, responded to this reviewResponded 30 August 2013

Dear Tami S

I appreciate the time that you have taken to post a review, and the fact that you really appreciated the thoughtfulness from our side.

We call it - good old fashioned hospitality.

We hope that your cruise went well, and that your kids are happy to have you back.

Warmest regards

Nikolas HALL - Owner

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Reviewed 27 August 2013

Hi
We liked your place very much. Your service, kindness and interests for us as customers felt very well.. Yes the breakfast and your interior design in the kitchen/ breakfast room was nice. The hotel is a bit out of the city and still in walking distance to down town or with a bus. Yes it was a nice place. Thank you :-)

  • Stayed: June 2013, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Owe L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHGuld, Owner at Bertrams Guldsmeden - Copenhagen, responded to this reviewResponded 29 August 2013

Dear Owe L

Thank you for taking the time to post a review of your recent stay with us.

I am pleased to learn that my staff & I contributed to a wonderful stay in Copenhagen.

Other TripAdvisor users will most definitely find your review helpful.

Nikolas HALL - Owner

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Reviewed 26 August 2013

We only stayed for one night (passing through) but we have been to Copenhagen before and this hotel felt good. Nice touches, helpful people, good breakfast. We wanted somewhere away from the centre so we could drive up and park the car, and this worked (bus outside takes you to town). It was a hot night and we were at the front (the road is quite busy) but higher up and it was OK (just). Definitely one of our first choices for next time.

Room Tip: A room at the back might be better
  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with this hotel
Thank Stevie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHGuld, Owner at Bertrams Guldsmeden - Copenhagen, responded to this reviewResponded 27 August 2013

Dear Stevie T

Thank you for posting a review of your recent stay with us.

Your honest feedback is appreciated, and I am sure that other TripAdvisor users will find it helpful.

We hope to have the pleasure of wishing you welcome, once again.

Nikolas HALL - Owner

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Reviewed 25 August 2013

My 3-night stay in Copenhagen could not have been nicer. The room was comfy; bed especially so and a great shower! Healthy, delicious assortment at breakfast. Nicolas and the staff were especially kind and welcoming. Always there to provide advice on local transport, sights and restaurants. Located about 20 minutes walk from Tivoli and right on major bus routes. Please note this is not the right hotel for those who like the Marriott. While there's an elevator, it stops between floors - could be difficult if carrying heavy luggage.

  • Stayed: July 2013, travelled solo
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Thank rlpnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHGuld, Owner at Bertrams Guldsmeden - Copenhagen, responded to this reviewResponded 27 August 2013

Dear rlpnyc

I much appreciate the time that you have taken to post a review of your recent stay with us.

I am sure that other TripAdvisor user will find your review helpful.

Myself and my staff are pleased that we contributed to a wonderful stay in our city.

Please enjoy what is left of the summer.

Warmest regards

Nikolas HALL - Owner

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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