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“Good base for Copenhagen”

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Copenhagen Island Hotel
Ranked #16 of 116 Hotels in Copenhagen
Certificate of Excellence
United Kingdom.
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Good base for Copenhagen”
Reviewed 24 June 2013

Actually this hotel is brilliant for it's location. right next to the water for great walks, and next to a really good shopping centre, for all those daily essentials.

The hotel can be reached by walking from the Central station, or if preferred from the Dobblebro train stop 5 minutes away. Either way, don't panic. It's a doddle of a walk. And a great quiet location. Central Copenhagen can be extremely busy and full on in tourist season, so this is a nice place away from all of that. Added to that, there is the "hop-on hop-off" boat stop just behind the hotel. More handy that words can say.

The room I stayed in was based on the 1st floor, and faced the west highway. It was very quiet, the hotel is very quiet, I slept really well. The Air-con is brilliant, I kept the room temperature at 10c throughout my stay, this whilst it was a humid 22-27c outside.

The room had cleaning issues, dust everywhere, especially on the tops of the wardrobe, but otherwise ok.

TV channels include English channels ( CNN-BBC Worldwide), but I loved watching the Swedish and Danish ones as well. Even though I didn't understand a word of the Danish ones! There are no kettles or ironing boards, but I asked for one and received them within 5 minutes. Excellent.

I would really recommend this hotel for many things, but as a smoker received the usual leper treatment that goes with that these days. Originally booked a smoking room, but advised that " non were available, and that they couldn't please everyone! ", which after booking this specifically prior to the trip was surprising. It's always a shame when a hotel ignores requests, however anti-social smoking may be considered these days. they have 12 smoking rooms in the hotel. Some on the 5th floor, some on the ground.

I had a breakfast included deal, which was great. The breakfast room is well stocked and well run. They advise visiting it at 6:30 am to avoid the rush of later. Which I did, and after went back to bed till 9am! But to be fair, it was busy then as well. Good food though. Well run.

It's overall a great hotel, and the plus point heavily outweigh my negatives. And I would stay there again. It's location cannot be faulted, and this is so important. I love the new modern hotels over traditional and fussy hotels that abound. So if you like modern like myself, then you'll love this one. The lifts are bigger than shoeboxes as well, which is great. But take care walking up the main entrance stairs, and the glass stairs to the 1st floor with wet shoes. The 1st floor stairs are narrow and slippy, so use the handrail.

Overall highly recommended.

Room Tip: In summer stay on the West side, the light at 3:30am at the morning could be too much. In Winter pro...
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gareth66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alp_12, General Manager at Copenhagen Island Hotel, responded to this review, 3 July 2013
Thank you very much for your positive comments from you stay at Copenhagen Island. I have noted your comment of dust on the top of the waredrope, and we will lock into this matter as soon as posible. I always apprecialte feedback from our guests so we constantly can improve the standard and the service we offer.
Hope to see you here againg in the near future.
Anne Louise Poulsen, General manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (397)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Indonesian first
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English first
Leeds
Level Contributor
180 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 24 June 2013

It was a shame that we only stayed for one night as this hotel provided a lovely place to stay.
Check-in was easy and we asked to upgrade straight away so that we could enjoy the more scenic side of the hotel which was worth doing as the city side view was a bit too brownfield/derelict to be honest.
The rooms in our opinion were very tastefully decorated and exceptionally clean too. The bathroom was clean too and very bright/shiny. Views from the 5th floor room were good and the early morning sun didn't penetrate the room as much as others have said, although we may have been more tired?
The bar staff were helpful and much like most of Copenhagen the drinks cost a lot of money - a small cocktail (in a rather plain glass rather than a cocktail glass) and large beer costing about £18, no value there then. I would like to mention that bar staff licking straws dipped in the cocktail mix that my partner had, while in view of customers, is not the most appropriate thing to do but that's my opinion.
Breakfast was excellent, how anyone can criticise it's quality is beyond me? So many choices available, egg, bacon, cold meat, pate, cereal, fruit, fish and one of the nicest Brie I have had for a long time.
Checking out was easy and we were also allowed to leave our suitcase in reception for the whole day which was much appreciated.
It is a 15 minute walk from Tivoli to be honest but it was our preference to be a little bit detached from the noisy streets in the centre of the city.
Would we go back? Absolutely!

Room Tip: 200 kroner upgrade is worth it if you would prefer a water view.
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dominic W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alp_12, General Manager at Copenhagen Island Hotel, responded to this review, 3 July 2013
Thank you very much for taking your time to submitting your comments. I like to to take the opportunity to thank you for your kind comments on the hotel in general.
We do hope we will be able to accommodate you again in the near future, next time hopefully more than 1 night.
Once again thank you for the positive feedback.
Anne Louise Poulsen, General manager
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roma
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 June 2013

Two things that this hotel never lacks are the contact with light and water. It is a very luminous and modern structure with windows everywhere. The rooms with large windows offer a sense of space and the brakfast area, on two floors, is spaceous an right on the canal.

Room Tip: even standard rooms, though not very large, are pleasant and confortable
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aliaslisa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alp_12, General Manager at Copenhagen Island Hotel, responded to this review, 3 July 2013
Thank you very much for your comments on your stay at Copenhagen Island, it is a pleasure to hear you enjoyed the light, the water and the glaas in the whole building.
We do hope to be able to welcoming you back in the near future
Anne Louise Poulsen, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 June 2013

Stayed here for a weekend in June 2013. The hotel is new, modern, clean with good facilities. The hotel itself is about 10~15 minutes walk from the Copenhagen main train station, and by the water. Rooms are on the smallish side in European standards but otherwise decorated in a modern and simplistic manner.

The hotel is very quiet at night, making it a great place to chill out; try to ask for a room that is facing the water as otherwise you'll be looking at a road and rail tracks running into the train station. The water view is obstructed by an office building but is ok.

Only gripe we had was the curtains was fairly bad at blocking out light and could potentially make it difficult to fall asleep again if you're light sensitive.

Hotel is about 30 mins walk from the main shopping street, and 1hr walk from the little mermaid.

Room Tip: Try to be on higher floors, facing the water. Note standard rooms do not have kettles.Bathroom wall...
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MomentNow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alp_12, General Manager at Copenhagen Island Hotel, responded to this review, 3 July 2013
Thank you very much for the positive feedback of you stay at Copenhagen Island. We appreciate that you have taken the time to comment on your stay. In all the executive rooms and suites we have small kettles.We will look into the matter about the curtains to ensure you a proper night´s sleep.
We look forward to seeing you again
Anne Louise Poulsen, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Schuylkill Haven, Pennsylvania
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 June 2013

We were very happy with our stay at the Copenhagen Island Hotel. The hotel was new and modern. We used the Hop On - Hop Off boat which was located nearby to travel into town and then used the Hop On - Hop Off busses to tour the city. The hotel is also located next to a very large mall with wonderful stores and restaurants. We had a room with the harbor view. It was nice to open the large glass door and watch what was happening in the harbor. The breakfast buffet was great. The only problem I had was that my bed was too soft and there was a spring that would pop. Otherwise, everything was terrific.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nanny3j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alp_12, General Manager at Copenhagen Island Hotel, responded to this review, 19 June 2013
It is a delight to read your review on your hotel stay. We are sorry that you found the bed a bit too soft. We could have put a bed board under your mattress. Never the less, we are glad to read your comments and see how you explored Copenhagen. We hope to welcome you back another time!
Anne Louise Poulsen, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Genova
Level Contributor
75 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 15 June 2013 via mobile

Gym was closed the only reason for picking this hotel. Due to a large group the restaurant and bar was also not available to the hotel guests. Room towards the street noisy and small. Did not replenish soap in the bathroom. Insult to injury - they charge an added up to 3% on your bill if paying with a credit card. In an essence their prices are not including this charge. If you like to stay in the city center this is not the hotel for you.

Stayed June 2013, travelled on business
Helpful?
1 Thank SoloGenova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 June 2013

It had a good location, short distance from train station, very modern. Have a great shopping mall just beside it. Very modern, good service, and nice staff.
They have bycicles for rent. In fact we have a problem when we rented one. I left the key in a table, when I realize it I didn't have it and suppose to return it, my husband went to the front desk and went to see if the bycicle was there, they help me look for it and they didn't stop until they found out what happened. Someone did find it and took it to the front desk and decide to rent the same one. They did find the contract and quickly contact me so I could rest.

Will try it again.

Room Tip: Ask for an upgrade, they'll give you one for a short amount.
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank suzzettebuxo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alp_12, General Manager at Copenhagen Island Hotel, responded to this review, 14 June 2013
Thank you for staying with us while in Copenhagen. Thank you for the positive comments on our staff. We are glad to hear that everything worked out fine with the bicycle. It is a nice way to get around in Copenhagen by bike.
We hope to be your choice of hotel again if you decide to revisit Copenhagen.
Anne Louise Poulsen, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Copenhagen Island Hotel

Property: Copenhagen Island Hotel
Address: Kalvebod Brygge 53, Copenhagen 1560, Denmark
Region: Denmark > Zealand > Copenhagen > Inner Vesterbro , Vesterbro - Kongens Enghave
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #16 of 116 Hotels in Copenhagen
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Copenhagen Island Hotel 4*
Number of rooms: 326
Reservation Options:
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