I booked this hotel as we were there on the Eurovision weekend and the better priced hotels were all booked. There were 6 of us for three nights in three rooms. This hotel was extremely expensive for what it was offering, the three nights cost me, for room only......... over £1600.00! Now I don't mind paying for a good hotel, providing I get good value. That was not the case for this hotel.
When we arrived, very early we asked if there were any rooms ready, there were not. That's fine but when I asked if they could call or text me when some were ready they said no, we would have to wait in the lobby and they will tell us when they were done. I asked if they could make sure that as we were the first to arrive if they could hold the first rooms that were ready for us, once again no, they would give them to whoever was in the lobby at the time!
When we were eventually given our rooms some four hours later despite requesting two twins and a double, they gave us three doubles. We had to wait a further hour for the twins to become available. This then meant that my children were on the first floor and my wife and I on the top floor, not ideal.
The rooms were dirty, the shower was terrible, it was the over the bath type and was extremely dangerous to get in and out of as there was nothing to hold onto and the bath was very slippery.
The whole hotel was poorly maintained and very shabby. No kettle in the room and the temperature control didn't work in one of them. Also 2 single duvets on double bed, strange.
The restaurant was very expensive with a very limited menu and the service was very poor.
When checking out, they seemed to get very irritated when I asked them to explain the bill, it was very confusing and much more than I expected. It turned out that breakfast was not included in the price and once again was not cheap.
Over all very disappointed with our stay, spent well over £2000.00 for our stay with extremely poor value for money.
- Official Description (provided by the hotel):
- Copenhagen Island, a modern and stylish hotel with 326 rooms, is located in the pulsating neighbourhood Vesterbro. It lies right on the waterfront, offering excellent views of either Copenhagen’s harbour or across the city’s roofs and towers. The entire area around the hotel is buzzing with life and especially Islands Brygge and Kødbyen are well worth a visit when you’re staying in Copenhagen. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Odigeo, Expedia, Hotels.com, HotelsClick, Ebookers, 5viajes2012 S.L. and HotelQuickly so you can book your Copenhagen Island Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.