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Copenhagen Island Hotel
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Reviews (2,423)
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716
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All reviewscity centretrain stationmodern hotelfisketorvet shopping mallminute walkoverlooking the waterharbour viewa large shopping centresuperior roomwater frontthe meat packing districtmeatpacking districtan upgradetivoli gardensbusiness hotelpublic transportmini bar
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971 - 976 of 2,423 reviews
Reviewed 20 July 2014

We picked the Island Hotel from its Trip Advisor reviews, a google maps scouting of the location, and its great price. We weren't disappointed.

The Island is reasonably accessible from the S-Tog station, but it is advisable to catch a cab if you have more than light luggage. In the gorgeous summer light it is a 20-30 minute stroll by the water to Copenhagen town hall. It is next door to a mall, convenient to a supermarket. We took a cab from Kobenhavn Home (central station) which cost 50 DKroner (and a fairly direct route).

Check in was efficient, and impressively there was a room ready at 7.30 am. We booked a balcony room for a little extra indulgence, and were not disappointed at all. Although I don't think there are wings as such, we were in the east "wing" of the hotel which might allow a better view up the river, and I would recommend this orientation. The long bright, warm evenings with bread, olives, cold meat, cheese and bread for supper sitting on the balcony, whilst the Danes basked in the sun by the water across the river till 9pm are unforgettable.

The rooms are modestly sized, but with plenty of room for two suit cases to open. The bathrooms are a good size. The rooms are clean. The beds feel soft, but are quite supportive - they must have a soft pillow top mattress. Separate dooners/quilts allow for individualised temperature control. The air-conditioning tends towards warming, rather than cooling, but this seems to be a norm for most of Copenhagen. Opening the French doors airs the room nicely.

Housekeeping was the only niggle. We had variously re-supplied toiletries, and were required to call for supplies on one day. The room was not made up and no new towels supplied on another. Otherwise the room was very well kept.

Small negatives are also a lack of glass ware for wine or other drinks, and no in-room safe.

Wifi is complimentary, and mostly worked well, though reception was patchy at times. The rooms were quiet, with great sleep quality. We slept with our windows open most nights, and weren't troubled by noise from the water at all, despite the jazz festival and World Cup big screens across the river.

We also opted for breakfast. The menu was unchanging, and hot food consisted of hash browns, scrambled eggs, bacon, and sausages, with hard or soft boiled eggs. There were a selection of cheese, cold meats, cereal and yoghurt, as well as fruit and a large bread selection. Coffee is brewed and at the table. It is decent, if limited.

We catered for other meals ourselves, usually opting for trip to the supermarket on the way back to the hotel.

This is a decently priced, well located hotel, particularly for summer in Copenhagen. Highly recommended.

Room Tip: Definitely opt for a balcony room. Best views from the east wings
  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank billthoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alp_12, General Manager at Copenhagen Island Hotel, responded to this reviewResponded 11 August 2014

Thank you very much for your review and for all your positive feedback. The harbour view is fantastic all year around, but during the summer it is sublime. Do feel free to contact our reception day or night if you need anything in your room. We are here for you.
We are looking forward to seeing you again.
Anne Louise Poulsen, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2014

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
alp_12, General Manager at Copenhagen Island Hotel, responded to this reviewResponded 11 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 19 July 2014

Stayed in this hotel for one night while visiting friends in the city. The Hotel is clean and well appointed located right on the main canal. We took the cheap option and booked a room with a city view rather than a waterside room. Room wasn't exactly spacious but was perfectly fine for a short stay. Room had free wifi. Breakfast buffet was great, with a decent range of hot and cold food, served in a nice waterside restaurant. The hotel is located right next door to a brand new shopping mall and a couple of mins walk to an S-train stop which is one stop from central station/Tivoli gardens (trains every 5 mins until late). Woud stay again.

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Alanna J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alp_12, General Manager at Copenhagen Island Hotel, responded to this reviewResponded 11 August 2014

Thank you for all your positive comments and thank you for recommending our hotel! We are glad to hear that you enjoyed our hotel. You are always welcome to stay here again – next time, maybe in a room with harbour view!
Anne Louise Poulsen, General Manager

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Reviewed 19 July 2014

The hotel is easy to reach being near the train line and only one stop from the city. The hotel is fresh and modern and located next to a shopping centre with plenty of restaurants which was convenient because we thought the hotel restaurant expensive. The breakfast was included in the rate and was a very good buffet. Our room was spotlessly clean and had a lovely view of the water. The blinds did not offer enough block out which was a problem since we were there in the long summer days. The staff were friendly and helpful. Overall we had an enjoyable stay and would recommend this hotel.

Room Tip: Rooms with a water view are best although you do get some outside noises which are not obtrusive and were due to summer activities.
  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank annemaree26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alp_12, General Manager at Copenhagen Island Hotel, responded to this reviewResponded 11 August 2014

Thank you very, very much for giving us 5 points! Thank you for all the lovely and wonderful comments. We hope to welcome you back!
Anne Louise Poulsen, General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2014 via mobile

Fabulous hotel, the rooms are chic, very comfortable and well designed. It's definitely worth paying the nominal extra amount for a superior room with harbour view and breakfast. The view was wonderful, the harbour is very modern but we had views out to the city buildings over the harbour too. The cheaper rooms on the front look out onto a busy road and rail station and that's not pretty. The buffet breakfast is superb and does provide hot as well as cold breakfast food. The staff could not have been more helpful and pleasant giving us advice on how to get to places and what to see, they even have English adapters at the desk if you have forgotten yours and they have hotel umbrellas which you can borrow should it rain. It is a little further out than we would have liked and it was a pain having to schlepp over the bridge and up and down two lots of steep stairs every time we went anywhere but that's our only criticism. Drinks are expensive in the hotel ( water, coke, as well as wine etc) but there is a mall right next door with a fab supermarket which opens late. Overall a brilliant hotel, highly recommended.

Stayed: July 2014
1  Thank sarahloul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alp_12, General Manager at Copenhagen Island Hotel, responded to this reviewResponded 11 August 2014

Thank you so much for your kind review. We are glad that you enjoyed your stay in one of our rooms with harbour view. Thank you for noticing and mentioning our staff in your review.
We hope to see you here again at your next visit to Copenhagen.
Anne Louise Poulsen, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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