I 've tried to book a room...the worst experience of my life!
Mail sent...no answer.
I've called ....obviously not on the perfect time (employee over busy , lot of noises...).
Finally I did get a reservation but no confirmation.
New emails sent in order to obtain confirmation which finally arrived!
But ...the day after ..I received a new confirmation for other dates!!!!!
I've asked for explanation and obtained a very formal email confirming there has been a booking error and hotel was not available anymore at my dates.
No assistance, no help.
In the meantime I did booked my planes!! This was for a very late arrival (23:00) what would have happend in case I did not catch the second booking confirmation ..arrival at 23:00 to ear there has been a mistake and no room available !!!! Ridiculous!
- Official Description (provided by the hotel):
- Hotel SP34 is a new 4+ boutique hotel situated in Copenhagen's old Latin Quarter. The hotel is positioned 100 meters from the Town Hall Square and the pedestrian street Stroget but nevertheless it is placed in its own natural environs with a great neighborhood; a bohemian area with high ceilings, cool restaurants, vintage shops, churches, bars and a university milieu. We hope that you agree with us and we are looking forward to welcome you to Hotel SP34. FACTS: 118 rooms 2 a la carte restaurants 4 bars Rooftop terrace A daily wine hour between 5 and 6 PM Free WiFi Conference facilities including a private cinema Valet parking Neighbor with the City Hall Square, Tivoli and Stroget ... more less
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