If this hotel were in any other place in the world, I would rate as below average, but if you are traveling in Denmark, you must lower your expectations when it comes to anything related to service. I say this after living in Copenhagen for 3 years and traveling here quite a lot. This hotel isn't bad: in fact I would say it is almost above average for downtown Copenhagen. I would have given it 4 stars except that the showers were so absolutely terrible (even for Denmark)
The rooms are about average size for downtown Copenhagen (that means quite small) and the location is very good. It has good quality organic linens, a nice restaurant/bar and the people who work there are pretty friendly and cool. The building is also quite old, yet recently refurbished--with exposed beams and rather lovely wooden floors--very Scandinavian.
The bathrooms are also recently refurbished....but this is where someone had made a serious misjudgment. In attempting to be a "green" hotel, they have installed extreme low-flow shower heads which, in addition to delivering too little water to properly bathe, feel like 20 pinheads going into your back. In order to rinse the shampoo from my head, I had to hold the shower head directly over my hair and wait about 15 seconds for the suds to start to flow.
When you wake up on a cold Nordic morning, you want to take a nice hot shower....but no such luck here. The shower heads are so extremely low-flow that you freeze the entire time. Absolutely terrible. Because of this, I would not want to stay again, but unfortunately, there are not a lot of hotels in the downtown, so I may be forced to--and there are way worse hotels.
Wifi was also not great--in my room on the top level (5th floor), the signal barely worked. I have also stayed on the first floor for a night one week prior, and the room was bigger and wifi was fine. Both rooms were very loud in the early hours of the morning with the window open...but again, this is life in Copenhagen on a main street.
- Official Description (provided by the hotel):
- Please welcome the latest addition to the Guldsmeden Hotels family: Babette Guldsmeden – a modern-day flower-child has settled in the Queen´s backyard…Luxurious simplicity, happy hostmanship, an unpretentious atmosphere and uncompromising sustainability are our guiding stars. ... more less
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