The lights in our hotel rooms were broken, when we notified staff they told us they would be fixed the next day. The next day the lights were not fixed as promised, and were told they could not get into the room because we had locked it. This was not right as the room had been made up. We were told that the lights were not able to be fixed for our second and final night.
The pillows were lumpy, the walls were thin, the double room that we ordered was two single beds pushed together (with two single blankets).
The location of the hotel was fairly good, with a short walk to 'town'.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Odigeo, Hotelopia, Hotels.com, Agoda, Hotel.de and Priceline so you can book your ProfilHotels Richmond Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Best Western Copenhagen
- Copenhagen Best Western