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ProfilHotels Richmond Hotel
Ranked #98 of 116 Hotels in Copenhagen
Seattle, WA
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Just don't go there”
2 of 5 bubbles Reviewed 11 July 2014

It was just bad. The room 508 I think had cracks in the ceiling, stunk of urine, or heaven only know what it was, that was with the window open. It was really dirty, floor boards were covered in lint, grim and gook. I did not want to deal with desk staff, did not really feel welcome to and was too tired. We went for a late dinner, came back and could not go up to room. Literally I stood at the 500 pound lift door debating what to do. Then I said something, he changed us to a suite on the same floor that was nice, big 2 rooms. Still issues, TV did not work in bedroom, it was some power issue. It was too late at night by then to bother with it. We had early morning flight went down at 6:20 to be told that breakfast promptly started at 6:30 not early ever. Waited, it was really good. Overall not a chance for $150 USD there has to be better hotels, and I have stayed in them in Copenhagen. I was even willing to just lose the money and move to another hotel, but the second room was better.

Room Tip: front rooms are on street not loud back rooms are backed up to condo/apts
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  • Stayed June 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EmeraldPoppy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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788 reviews from our community

Traveller rating
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    262
    178
    99
See reviews for
157
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159
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
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  • Dutch first
  • English first
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  • French first
  • German first
  • Hebrew first
  • Indonesian first
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English first
Orkelljunga, Sweden
Level Contributor
189 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 292 helpful votes
4 of 5 bubbles Reviewed 10 July 2014

A nice hotel at a good location. It is easy to find parking and also to come by train. The rooms are small and comfy and the beds are good. Breakfast is really good. Very close to the tivoli and good restaurants.

  • Stayed January 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Anette12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boca Raton, Florida
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 30 June 2014

The Richmond hotel needs some updating and refreshments. But we keep coming back every time we visit Copenhagen, reason being: It is good value for money in Copenhagen, it is very close (10 minutes Walk) from/to the Main Railway Station, the Breakfast Buffet is very good value for money, the standard rooms are on the small side, but for an extra fee one can get a double room with a sofa. The bathroom is functional with a shower, and reasonable cupboard space. The rooms to the street can be noisy with open window, we normally select a room to the rear, not interesting view, but we only select the Richmond for a place to sleep, have a bathroom and get a very good breakfast.

Room Tip: Rooms to the rear a quieter
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ebchristensen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
78 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 bubbles Reviewed 29 June 2014

We would not stay here again. There was no safe in the rooms and no coffee/tea available. We stayed here twice. The first time was on the first floor and we could not get internet from our room. We had to go down the hallway to get a signal. On our return trip we were on the 5th floor. Internet was available in this room. The bedrooms were a reasonable size but the bathroom was poorly designed. You could not leave a change of clothes anywhere and water went all over the entire floor when showering. Breakfast needs improving. The food did not taste very fresh. Although our rooms were ready when we arrived, they would not let us in until 3.05 pm. It seems that is the hotel's policy! The entire place lacks character. It is about a 15 minute walk from the main train station.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Veronica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Copenhagen hotels

Stockholm, Sweden
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 20 June 2014

Don't know where to start, it was just too many flaws with Richmond Copenhagen. (Stayed there on the 18th of June '14)
1. Dirty and old room. Mold in the shower. The dirtiest carpeted floor ever. I put on socks to walk from the shower to bed..
2. Bad bad bad service. Asked the receptionist to order a taxi during check out. He told me it should take 5 minutes, so after 5 minutes I asked where it was he convinced me it would come and also called the taxi company to check that the reservation was valid. This continued w 5 min intervals for 30 main. Then I realised that he only had tried one company (which obviously was busy) and not another due to that being "complicated for me since I would need to cancel old orders".. It was about 10 people in the reception that waited like me. But he obviously cared more about himself than his guests. I googled another company, called it and sat in that taxi 5 main later.
3. Disgusting hotel breakfast. I picked the items that looked least bad and I am happy to be alive..
4. Bad WiFi. No sound isolation what so ever. No air con.
5. Its not that cheap at 1000 DKK, I realize I should not expect 5 star quality, but this was just baaaad value.

The list goes on and on (after one night).
I would not want my worst enemy to stay here.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JoelOdl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mevasseret Zion, Israel
Level Contributor
142 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 bubbles Reviewed 19 June 2014 via mobile

A really ok hotel. Nice people in reception. Rooms r small , very basic but ok. 15 min walk from center. Good breakfast. So... Serves u well without fancy stuff. Also, if u need umbrella or bicycle - they got it.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Idit M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Borlange, Sweden
1 review
3 of 5 bubbles Reviewed 17 June 2014

yea the services what OK though i needed to extend some days more but i was not given the chance, but services was very good and environment was great, the position was ina great location only that there could have been more services like external services like tracking location for social activities like clubing and other things


Room Tip: it was a great room though smaller than i thought and it was extremly hot but all facilities was gre...
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BudgetPlaces

Helpful?
Thank Okolie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ProfilHotels Richmond Hotel

Property: ProfilHotels Richmond Hotel
Address: Vester Farimagsgade 33, Copenhagen 1606, Denmark
Region: Denmark > Zealand > Copenhagen > Indre By (Inner City)
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
Ranked #98 of 116 Hotels in Copenhagen
Price Range (Based on Average Rates): ££
Hotel Class:3 star — ProfilHotels Richmond Hotel 3*
Number of rooms: 127
Reservation Options:
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Also Known As:
Best Western Copenhagen
Copenhagen Best Western

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