The queue is interesting, about a 15 to 20 minute wait. Then you are shown to your table, and given a ticket number. When the number appears overhead, you tell them your order. They accept credit card. There are gluten-free options. I recommend the hot chocolate and old-style coffee. Both are filling. Two refills are given, but you will probably only get through one cup. Free tap water available in the back room. This is a must-see in Copenhagen and was a highlight of our trip.
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