I have not had a holiday in 3 years and was really looking forward to seeing the Northern Lights and having a relaxing...pampered time. Paying £230 a night my wife and I thought we would get this after reading trip advisor for the reviews on this hotel. How wrong we were.
This is the most expensive hotel I have ever paid for with very little in return. No clean towels unless you ask. Never clean the room, because they say its against the law ....and snow comes in from the outside, and said we expect you to put a towel down infront of the door...and never touched the beds...no toilet paper....and you have to make your own fire!! Errh?
unless you book all their facilities in advance....snow mobile ride, husky sledge, Sauna and hot tub....at an extra £120 per person each....on top of your £230 a night
The breakfast is good if you can eat Salami, ham, and soft cheese for breakfast. and 3 tiny pieces of salmon....but you better get in fast as it goes like gold dust!!
They will not look after you, if you just want to see only the Northern lights like us. They want your money only....and if you are a vegetarian forget it!!
They then pretend to not understand English....and give you rations on very little. They put outside guests first before the guests who stay.
If you can stand the same CD playing day in day out....no change at all the 24 /7 then be my guest. We will never set foot back there!!
WASTE OF MONEY....WASTE OF ENERGY.....The manager MIKO said he learn't his experience by staying in the YMCA.....That says it all.
GO TO CAMP RIPPON...
We stayed at Mattarahkka 6 nights and I would say stay 1-2 nights only.....Before you get sucked into there money grabbing ways!
WILL NEVER GO BACK & WILL NEVER HAVE A GOOD WORD TO SAY ABOUT THE COMPLETE RIP OFF HOTEL.
THEY ARE NOT INTERESTED IN IMPROVING....we even had a meeting on our last day with Miko, all he said was OK I will see what I can do!! We have not had any compensation for a really bad experience.
WE HAVE TO MOVE ON.....BUT JUST TELL THE REST OF YOU GUYS WHO WANT A NICE RELAXING HOLIDAY IN LAPLAND.......DO NOT WASTE YOUR MONEY!!
- Official Description (provided by the hotel):
- Máttaráhkká Northern Lights Lodge is like a home away from home - but with that little extra. We have 7 double rooms and offer you a nice stay in a relaxing enviroment with the sounds of nature around you. From our Lodge you have an amazing view over the night sky and it is a perfect place for the Northern Lights. Step into our heated outdoor jacuzzi, sit outside in front of our open fireplace or wander outside the Lodge and lie down on a warming reindeer skin with a hot cup of cocoa or lingonberry drink and watch the stars and lights above you. The lodge is only 5 minutes outside Kiruna and 15 minutes from the Airport. We have snowmobiles just outside the Lodge, you can walk with snowshoes or try out our cross country skis or just lean back and relax. Welcome! ... more less
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