This was a 2 night business stay so since my company was paying I couldn't grumble but if I was paying, I would have left or asked for a substantially better room.
One thing I will say is that the staff were very good and very helpful and I couldn't fault them.
The first issue was upon arrival. No one was around and it was 5 minutes before anyone turned up at reception. I arrived around 10pm. I was hungry but there was no restaurant open nor any hot snacks available. So it was a drink and crisps as my evening meal!
The room was old, tired and falling apart. The wardrobe door was missing a hinge so lurched at me every time I opened it. The headboard was half attached and half on the floor. The bathroom was very old with the grouting brown with age and dirt. There were several cracked tiles and a big wall crack running ceiling to floor. The bed clearly dipped in the middle. There were more scuffs on the wall than there was paint. There were no bedside tables, just a glass coffee table that was covered in dust. The room was not very well hoovered either. The TV was an old CRT probably 20 years old and the number of TV channels was very limited.
On returning for my second night I found that my duvet cover had just been roughly pulled up to the pillows and the undersheet had not been touched at all.
Breakfast was acceptable with hot and cold options. Dinner was one main dish and salad so a very limited choice.
There were no tea/coffee facilities in the room nor any water.
Overall this was a disgraceful hotel that seemed to have no cleanliness process whatsoever. It may be cheap by Swedish standards but not by hygiene standards. I have been in significantly better B&B's for half the price.
Oh, and the shower was a challenge - you have to pull on the end of the tap to divert the water to the shower head. That was new for me ;-) The shower was good though. The location is right on Storgatan so you have all shops and amenities on your doorstep.
I will not stay here again. Try the Quality Inn, The Elite of even the Scandic outside of town.
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