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“Sunny Lulea” 3 of 5 bubbles
Review of Comfort Hotel Arctic

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Comfort Hotel Arctic
Ranked #5 of 10 Hotels in Lulea
Brussels, Belgium
1 review
“Sunny Lulea”
3 of 5 bubbles Reviewed 12 May 2014

The sun is very good - except that the curtains do not block the sun. Especially in the summer with the sun at 03:00 am not easy to deal with. We were with 5 and each of us was complaining about this.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with NordicChoiceHotels.com

Helpful?
Thank TristanVT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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228 reviews from our community

Traveller rating
    63
    81
    66
    11
    7
See reviews for
30
72
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84
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Wales UK
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 2 December 2013

Recently spent 4 days here on business and have to say that this is a decent little hotel. Not over fancy but does what it says on the tin. The rooms are quite small but are clean and have everything you need. The bar/restaurant is very friendly and the staff were really attentive and spoke perfect English.
We had the black rock steak in the restaurant on one of the nights ( you cook your own steak on a rock heated to 350 degrees) and it was absolutely excellent. Excellent meal all round and breakfast was also really varied, tasty and plentiful.
The hotel is based a short walk from the town centre and the associated bars and restaurants which can feel to be a bit of a walk if you are not used to the cold but if you don't wish to go out the hotel bar restaurant is great.
Restaurant was closed on the Sunday we were there which was a real pain but we found a Chinese restaurant relatively close by. Word of warning most places seem to close early on Sunday so if you need to eat on Sunday nights make it early..
All in all a decent hotel and we would go back again and stay there.

  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank zigazag33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Linkoping, Sweden
Level Contributor
315 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 bubbles Reviewed 31 May 2013

The hotel is in the outskirts of the center, not far from the train station. The immediate surroundings are not so fun but the main street is just 3-4 blocks away.

Breakfast was good. Standard Swedish with bacon and scrambled eggs. Nothing fancy but everything basic was there. Only minus was the smell of fried fish from the restaurant when we arrived in the evening.

The Parking garage is quite small with narrow paths. It is no problem with a Ford Fiesta, but to park a SUV could be tricky.

  • Stayed May 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Tobbelkp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
93 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed 9 December 2012

The Best Western Arctic Hotel in Luleå is a nice hotel. It's not super-fancy, but the rooms have flat-screen TVs and are decent size for Europe. I've stayed there numerous times, and I've never had a bard experience. There are some smaller rooms, but I've only had one of those once. The rooms have flat-screen TVs, which is a nice update.

The restaurant is quite good, especially for a hotel. The breakfast is very satisfying. They have eggs, bacon, hot-dogs, and pancakes (more like crepes) as hot food. There are some cold meats, cheeses and assorted foods as well as cereal and breads. It's a good, filling breakfast, especially when it's included in the room rate. The restaurant also has good food for dinner; the "Black Rock Steak" is quite good. A very hot black rock is brought out to your table along with the steak (cut into pieces) and veggies that you cook on the rock to your satisfaction. I found this to be excellent both times I've had it. The other food is good as well. I've never had a bad meal there, and I've had quite a few.

The staff is very nice. They are friendly and helpful. I had a billing issue (the overnight desk person incorrectly charged my credit card and couldn't fix the problem without it "taking a long time," but I called back later in the day, and the staff was able to solve my issue.

I would definitely recommend this hotel. Again, it's not overly fancy, and the lobby/rooms are a bit outdated, but it's clean and very nice.

  • Stayed December 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Level Contributor
39 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 24 August 2012

The hotel was very average, nothing that would have been very bad but no positive surprises either. Luleå is a small city and we found the location of the hotel fine even though it was not as central as some other hotels. A 5 minute extra walk was not a problem.

  • Stayed July 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MatkaajaSuomi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancaster, PA, USA
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 26 July 2012

This is a very clean, bright and modern hotel in a quiet part of Lulea City, and we stayed here for 6 nights. The Main Street (Storgatan) is a 3 minute walk away, with many good restaurants and shop in the area. The rooms are very nice, although not as large as in US Hotels. The staff is very friendly, courteous, knowledgeable and helpful. The Hotel also has one of the best restaurants in town. The Breakfast buffet is EXCELLENT. The Internet Service is fast. There is a spacious garage in the Basement for guests, as well as a lot of parking spots on the streets around that are very cheap (and free from 6 pm to 9 am).

I warmly recommend this hotel to all visitors to this beautiful city!

Room Tip: Ask for a larger room!
See more room tips
  • Stayed July 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ChrisAlam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level Contributor
49 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed 26 February 2012

A clean, modern hotel which is what I'd expect from Best Western. I personally thought the breakfast was very good rather than adequate as some reviewers have said and the evening meal in the restaurant also very good. I can recommend the Moose! What the other reviewers failed to mention is the staff. All staff that we met were very friendly, helpful and keen to tell us all about their city. I would certainly recommend the hotel.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Steve028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Hotel Arctic

Property: Comfort Hotel Arctic
Address: 82 Sandviksgatan, Lulea 972 34, Sweden
Region: Sweden > Norrbotten County > Lulea
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 10 Hotels in Lulea
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Comfort Hotel Arctic 3.5*
Number of rooms: 94
Official Description (provided by the hotel):
A warm atmosphere greets you as soon as you walk in the door. With the city just around the corner, close to shopping, entertainment and culture makes the hotel a perfect choice both for work or a leisure weekend. ... more   less 
Reservation Options:
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Also Known As:
Best Western Lulea
Best Western Luleå
Luleå Best Western

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