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“Not up to Scandic's usual standard”

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Scandic Sundsvall City
Ranked #4 of 12 Hotels in Sundsvall
Reviewed 12 November 2012

We stayed at the Scandic Sundsvall for a weekend, knowing that it has only recently been taken over by Scandic and is being renovated. The location is good, very close to the centre of Sundsvall and a ten-minute walk from the railway station.

The reception area seemed pleasant enough and the staff were welcoming but the (not yet renovated) room was quite tired, although perfectly clean. The decor somehow made the room feel smaller and dingier than it really was.

The selection at breakfast wasn't great and I was particularly disappointed with the lukewarm "hot" items. There were two staff behind the breakfast buffet who seemed to be mostly interested in chatting with each other rather than ensuring that the buffet was kept replenished.

Room Tip: Try to get a room that has been renovated.
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  • Stayed: November 2012, travelled as a couple
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1  Thank OrangeWindies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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48 - 54 of 330 reviews

Reviewed 30 October 2012

Embarrassing is the only word I can think of when remembering this so called hotel, which I would refer to as “hostel” at the most. Me and my college changed hotels, since the rooms we got at the Scandic City Hotel were awful, old and smelly. Could it get any worse than that we asked ourselves and oh yes, it did. Since all hotels in Sundsvall were occupied, or at least that’s what they told us at the Scandic reception, we had to stay here, at the other Scandic option. However we managed to get two rooms by ourselves at the Elite hotel Knaust the very next day.

When the receptionist pointed us to the direction of the elevator up to or rooms I actually thought she mistook us for delivery staff, since it looks like a freight elevator.

The floor in the bathroom was so disgusting that I didn’t shower in the morning, I just washed up with my shoes still on, too scared to touch anything. There was an insect glued stuck to the toilet seat (see photo). The bed is simple, yet with clean sheets (or so I imagine), but the rest of the furniture was quite wobbly and dusty. Breakfast staff was friendly and the food ok.

  • Stayed: October 2012, travelled on business
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1  Thank sokriw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2012

After arriving with the last plane at Sundsvall airport we were welcomed aptly at the average Scandic Hotel. Roomwas spacious but simple, bed below par, Bathroom good breakfast very good. Service good.

  • Stayed: October 2012, travelled on business
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Thank RinkeAltink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2012

The hotel is located in city center, its pretty cheap and overall very good.
its clean and comfortable and polite staff.
The breakfast is ok, but far from the best i had in hotel.
Their car parking was full when we arrived so we used a free parking 2-3min walking from the hotel.
We had booked superior rooms and they only have 1 on every floor, and they did not look the same or had the same size, however i thought they were a bit small for a "superior room".
In superior room they included bathrobe, some fruit and candy. and 2 bottle of sparkling water.
also some the/coffe and a hairdryer.

  • Stayed: July 2012, travelled with friends
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1  Thank JurgenvonSchneider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2012

  • Stayed: July 2012, travelled as a couple
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Thank Iliaden
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 29 May 2012

Clean and comfortable room with helpful counter service at reception. Convenient for the city centre with quite a few reasonable eating opportunities. Parking was a struggle as there are very limited places and the on street parking is limited. It is a couple of km from the E4 so be aware of that if driving.

  • Stayed: May 2012, travelled with family
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Thank paslfscott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2012

  • Stayed: May 2012, travelled on business
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Thank jmcrg
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Scandic Sundsvall City

Address: 31 Traedgaardsgatan, Sundsvall 852 32, Sweden (Formerly Ibis Sundsvall-City)
Region: Sweden > Midnight Sun Coast > Vasternorrland County > Sundsvall
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #4 of 12 Hotels in Sundsvall
Price Range: £83 - £149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Scandic Sundsvall City 3*
Number of rooms: 143
Official Description (provided by the hotel):
Welcome to hotel Scandic Sundsvall! Hotel Scandic Sundsvall City is located in central Sundsvall, 1 km from the city's train station and only a 25 minute drive from Midlanda airport.You'll find hotel Scandic Sundsvall City in the heart of Sundsvall, with the city's popular shopping area just around the corner. Discover the shops and cosy cafes, or take a short stroll to the popular Casino Cosmopol to experience Sundsvall's nightlife. Don't miss a visit to the popular park and outdoor museum, Norra berget, with fun activities and a beautiful view over Sundsvall. ... more   less 
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