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Clarion Grand Hotel
Ranked #5 of 20 Hotels in Helsingborg
Certificate of Excellence
Reviewed 3 September 2013

I stayed in this hotel for a few days including a weekend on a business trip. The hotel has many plus points including:
-friendly, helpful staff,
-central location near to the train station and ferry port
-a lovely bar/breakfast area
-a good choice of fresh and cooked breakfast
-free wireless access throughout

The only minor negative was the room was a bit small but it was clean, the bed was comfortable and it was equipped with a hairdryer and iron.

FYI - I stayed in the Marina Plaza hotel a month earlier and didn't think much to that at all.

  • Stayed: August 2013, travelled on business
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1  Thank CH_Brit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna G, Guest Relations Manager at Clarion Grand Hotel, responded to this reviewResponded 9 September 2013

Thank you for taking your time to write about us and thanks for the kind words.
We hope to see you here soon again! Truly Welcome!
/Anna Gjertz- Inhouse sales

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113 - 119 of 859 reviews

Reviewed 7 August 2013 via mobile

Passing through area wuth my family and was so taken by Helsinburg that we decided to stay. The hotel made a big mistake in their pricing but stood over their mistake. We got the room half price but there was no skimping on the service. First class. And a great breakfast as well. Can't praise highly enough.

  • Stayed: July 2013
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1  Thank patmee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia R, Manager at Clarion Grand Hotel, responded to this reviewResponded 20 August 2013

Thank you for your respond. Nice to hear that you enjoyed your stay. Welcome back to us.
Cecilia Rosqvist, Sales Manager

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Reviewed 2 July 2013

Stayed here for a personal trip and this hotel was ok, but not more. The room I got was fairly big and the bathroom was nice except for the bathtub. You had to JUMP into it. It was very high up.

The breakfast was good and had a lot of variates.

The best part was the location. Very close to the ferries to Denmark, shopping and restaurants.

  • Stayed: June 2013, travelled solo
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Thank jimZon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia R, Manager at Clarion Grand Hotel, responded to this reviewResponded 20 August 2013

Thank you for your respond. Welcome back to us!
Cecilia Rosqvist, Sales Manager

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Reviewed 27 June 2013

A nice and clean hotel with very good breakfast and clean but very small rooms.
The staff is really friendly and helpful, the breakfast/restaurant area is really nice and the integrated mini market a real plus. Breakfast ist great, also.

But the age of the building itself sets the limits for this hotel. Interesting, but old and slow elevators. My room was either too hot or too loud when I opened the window - air/c didn´t work well. And, as I said, even for a basic room quite small - felt more like a cabin on a cruise ship than a hotel room.

  • Stayed: June 2013, travelled on business
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Thank jobager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia R, Manager at Clarion Grand Hotel, responded to this reviewResponded 20 August 2013

Thank you for your feedback and taking time to write your respond. Nice to hear that you enjoyed your stay. I recommend you to try our De Luxe room for your next stay. Those rooms are bigger with bed and sofa. Welcome back!
Cecilia Rosqvist, Sales Manager

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Reviewed 14 May 2013

I stayed here for 4 weeks in April/May this year. My main impression was of consistent inconsistency. The rooms vary considerably. Rooms on the first and second floors in the newer part of the hotel were mostly fine; well insulated against cold and sound from the main street outside with spacious bathrooms. However, on the fourth floor and in the old part of the hotel things weren't so good; ceilings were low, bathrooms small and badly planned. Sometimes you got a bar of soap, tissues, a sink plug, other times some or all of these were absent. The only consistent things were the poor quality bed linen and pillows and the absence of tea & coffee making facilities. The restaurant, although a pleasant place to eat, had a very limited unchanging menu with some really flavourless starters. I shall be changing hotels next week.

Room Tip: Avoid the old part of the hotel and ask for the first or second floors
See more room tips
  • Stayed: May 2013, travelled on business
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Thank pzeden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia R, Manager at Clarion Grand Hotel, responded to this reviewResponded 11 June 2013

Dear,
Thank you for taking time to write about your stay at our hotel. I´m sorry to hear that you did not enjoy it.
I would like to talk more with you abour your stay and what we can do better in the future.
Please contact me.
Best Regards,
Cecilia Rosqvist, Sales Manager

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Reviewed 8 April 2013

I stayed just one night and hotel under refurbishment so main restaurant was closed and breakfast in alternate room but it was not an issue for me

have styaed there before and would do so again for convenience of location

Good value

  • Stayed: March 2013, travelled on business
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Thank PoppaHopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia R, Manager at Clarion Grand Hotel, responded to this reviewResponded 20 August 2013

Thank you for taking time to write a respond about your stay. Welcome back to us!
Best Regards, Cecilia Rosqvist Sales Manager

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Reviewed 3 April 2013

Stayed 2 night's [currently still here on 2nd night], I have never left a review on a hotel before but just had to.

No facilities are available, the restaurant isn't open to guests; only to VIPS! If a guest at a hotel isn't a VIP I don't know what is. To make it worst I was told by reception that room service also inst available as the chefs have had too busy a day.

To cap it all returned to my room at the end of a day at work to find room service hadn't even been to my room and was told they had finished at 5pm!

Unbelievable.

Room Tip: check the facilities they say they have on the website are actually available!
See more room tips
  • Stayed: April 2013, travelled on business
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1  Thank NeilD177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia R, Manager at Clarion Grand Hotel, responded to this reviewResponded 8 April 2013

Dear,
I´m really sorry to hear that you did´t get the information about our restaurant and room service.
At the time of your stay we renovated our restaurant so that´s why it wasn´t open.
Now the restaurant is open again.
Please don´t hesitate to contact me by email and I will send you a compansation for this inconvience.
cecilia.rosqvist@choice.se
Best Regards, Cecilia

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Additional Information about Clarion Grand Hotel

Address: Stortorget 8-12, Helsingborg 252 23, Sweden (Formerly Radisson SAS Grand)
Phone Number:
Region: Sweden > Skane County > Helsingborg
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites
Hotel Style:
#1 Business Hotel in Helsingborg
#3 Romantic Hotel in Helsingborg
#5 Luxury Hotel in Helsingborg
Price Range: £91 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clarion Grand Hotel 4*
Number of rooms: 158
Reservation Options:
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Also Known As:
Clarion Helsingborg
Helsingborg Clarion

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