From my point of view, given that the room is clean, well-appointed (i.e., free WiFi), and reasonable in size, by far the most important characteristic of any hotel is the quality of the service received. From this perspective, it would be difficult to beat the Grand Hotel Lund. Prior to our arrival I emailed the hotel with several questions and had answers from the concierge/desk staff within an hour or two as well as offers of assistance should we need it. From the moment we checked in until the moment we left, all of the staff (desk, restaurant, bar, maid service) bent over backwards to make our stay enjoyable...and did I mention the included breakfast...as good as I have had anywhere in Europe and a great deal better than many. Indeed, the hotel restaurant is excellent and really not much more expensive than others in Lund, despite having the true "grand hotel" ambience and, have I said it, great service!
- Official Description (provided by the hotel):
- We are a 100-year-old luxury hotel in Lund, Sweden. Our cuisine is legendary, we have modern conference and banquest facilities adn our staff is friendly and service-oriented For a guest, a hotel stay is all about experience. It goes way beyond just a comfortable bed to sleep in. Even back in 1899, when we first threw open our doors that's what we were thinking. We wanted to give our guests a memorable experience. The décor, the cuisine, the service, the wines, and the atmosphere: everything about the Grand Hotel lives up to its name. The historic Grand Hotel Lund has turned into one of the best hotels in Sweden. Sincerely yours! Grand Hotel Lund ... more less
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