I stay at this hotel when I go to visit family. So far my overall experience has been good - I won't bother to repeat my other reviews.
This time I joined the Scandic frequent Guest scheme, so you can tell that I am fairly satisfied with the hotel. Booked early for an August stay and at the usual rate. Was surprised to be shown to a small single room for my 4 night stay - no wardrobe, one drawer, small, rather shabby shower. Had a word with hotel re drawer space and was given a "double" room instead. Much nicer - slightly different from the family rooms I have had before, but still with separate "lounge" with desk, table, armchairs and bedroom with 2 single beds. Bathroom had both shower and bath.
I had asked for a room away from the lifts and was given one at the front of the hotel, this time. Temperatures were in the 30's, so I used the open-able windows, but was then woken by the traffic noise in the mornings. Very light curtains also let the light through much earlier than the UK, so that made me wake up, too.
After former problems, I took my own hair dryer, so did not check if the one provided had the same early cut-out as the other rooms I have used.
No probs with cleanliness - I think we have already established that room decor is old-style Swedish.
Used pool every day - lovely and cool in those temperatures. Used Sauna, but didn't use gym this time, but it's fine. I did use the free bike service that the hotel extends. The first day all the bikes were booked out, so I got down earlier the next day. You need to be aware that Swedish bikes do not always have the same braking system - the one I rode braked when you back-pedalled and it took a bit of getting used to. Only one gear, which was a strain, as my relatives live on the only hill in Lund - good coming back though. Dynamo/lights didn't work on the one that I borrowed, however - a good scheme and I will use it again.
Breakfast was fine, as always - again, seems to be standard Swedish fare, but lots of choice and dining room was often full. I have not stayed for dinner, but did look at menu - Main courses about 160SEK, as i recall it was 2 courses for 230??SEK and 3 courses for 290SEK. there was a special 3 course menu for 295 SEK. not a lot of choice there.
Didn't get my "complimentary" newspaper delivered (Scandic frequent guest scheme), but just picked up a copy of the FT in the lobby, when I wanted it.
Courtyard lobby is definitely looking the worse for wear - how much does it cost to clean the big stains off the carpet?
Conclusion - if you stayed in a single room, I feel you would be disappointed. Family and double rooms are fine - free wi-fi, good breakfast, nice pool, gym, sauna. Staff are helpful and stay calm under pressure (could be more staff on the desk sometimes). For the price, it is good and I would have marked it up, except for the horrid single room).
- Official Description (provided by the hotel):
- Enjoy great food in our restaurant Gerda's, and borrow a bike from Reception to explore Lund attractions like the cathedral. The hotel has 22 meeting rooms for 2-450, all with wireless internet access. Relax in the Scandic Star hotel's sauna or swim lengths in the indoor pool. Tee off at one of several local golf courses, including Akademiska Golf Club, 5 km away. All kids are welcome to Scandic Star. We always have pancakes for the kids and maybe you will even get a chance to meet up with Sigge - our mascot! ... more less
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