Have reserved three rooms and tried calling three times to check room details.
Got a phone hold message saying "we will be with you shortly" that rang for a bit and then cut me off every time.
Unbelievable that a hotel like this cannot answer the phone after THREE attempts - what would they do if someone in the hotel was calling in an emergency.
Terrible show for a hotel group like this - GET MORE STAFF IN TO ANSWER THE PHONES.
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