We had a lovely stay at Skeppsoholmen - breakfast was great, the room was nice and in general the service was very friendly and helpful. However, the reason I'm writing this review was our initial welcome at the Hotel. On arrival, we were told that as we were staying 3 days, we would find our "Standard room" very cramped. Not the nicest of starts - way to make you feel bad about what you could afford to pay at a nice hotel.
We were asked if we'd like to pay for an upgrade, which we turned down, as we had already stretched our budget to stay. We were then booked in, and the receptionist said that we had been upgraded anyway - all redeemed at this point!
The element that irked was when we then turned up to our room - which had a personal welcome card. Very nice. Except for the fact that we'd just been "upgraded". I would have been furious if we had in fact paid, as it was clear we were being asked to pay for an upgrade that we were going to be given regardless...
If you're going to play these games, at least be less obvious about it - or else you leave a slightly bitter taste to an otherwise lovely stay.
- Official Description (provided by the hotel):
- Discover a green/Eco labeled boutique hotel, an oasis with a genuine feeling and charming, warm and caring personality. Hotel Skeppsholmen offers an inspirational mix of a unique 1700's historical building with stylish and modern Stockholm boutique hotel design by Claesson Koivisto Rune. A placid and beautiful location in the middle of vibrant Stockholm city, in its stimulating artistic centre with celebrated neighbours such as the Modern Museum and the Architect and Design Centre. Our restaurant Långa Raden with our Head Chef Magnus Johansson serves a Swedish cuisine. During spring and summer you can sit on our terrace and in our garden and enjoy your food and drinks. We offer free wireless Internet and a complimentary breakfast buffet. Hotel Skeppsholmen is a member of Design Hotels. ... more less
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