We checked into the hotel around 10AM. The room was not ready. We had a walking tour set up at around that time. The hotel took custody and control of our luggage. 2 suitcases 2 carryon and 1 tote. One carryon contained all the gifts and my wife's jewelry. We later found out when we we returned from the tour at 3 and went up to the room we were missing the ONE carryon containing all the gifts, I-pad, jewelry, credit cards, etc. was not in the room. Well, we then learned that this hotel has no security cameras, no security person, and that the y never locked up the luggage but left it in the lobby even though they took control of the luggage. What is even stranger than their total lack of security that the one carryon that contained the expensive items was what was taken!
Beware of this issue should anyone elect to stay here. We are now waiting to hear from them as to coverage due to their negligence. They utterly failed to safeguard our luggage knowing they had no security. Other than that major issue the hotel room was adequate.
- Official Description (provided by the hotel):
- Stockholm’s new contemporary hotel. Occupying a prime spot at Norrmalmstorg square, the single most central and attractive location in downtown Stockholm, Nobis Hotel is an independent, 201-room first class hotel. Nobis Hotel is a new center stage of Sweden’s Royal Capital, defining our own personal sense of luxury — one that is modern, elegant and extremely comfortable, but also ethically sound, warm and moderate, providing our guests with true value for their money in a stylish and pleasant setting designed by award-winning architects Claesson Koivisto Rune. ... more less
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