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“A Good, but Pricey Hotel”

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Radisson Blu Royal Viking Hotel, Stockholm
Ranked #58 of 154 Hotels in Stockholm
Reviewed 18 March 2014

The Radisson Blu Royal Viking Hotel is a good property, but not a very good, or excellent hotel. I choose the Royal Viking Hotel when in Stockholm, because it is right next to Centralstation. All I need to do is walk next door to get to regional and local trains or the Tunnelbana. Access to all things Stockholm from the Royal Viking Hotel is Excellent as well. I think Radisson factors this into the cost of their rooms and amenities, because this is where the quality and value for money spent at the property begins to slip. The rooms are quite expensive and small. Similar hotels in the U.S. and other European and Asian cities provide more value for the same amount of money spent. Breakfast is very good, but is not included in the room rate. It should be. Wifi is free, and service can be spotty at times. The lobby bar is always busy, but sometimes trying to order something requires flagging the attention of the bartender who is right in front of you! They are not that attentive. I sat waiting to order a drink and the bartender stood 5 feet away putting away glasses! Fisk restaurant is quite good and offers delicious fish dishes. For me, it's unusual to find such a good restaurant attached to a hotel. My friend, who lives in Stockholm, tells me Fisk is one of the best fish restaurants in town. My final day there I kept detected a raw sewage smell wafting up through the elevator shaft. I told the front desk about upon checkout. She did write down the issue in a log. The strengths of this property are clearly its close proximity to Centralstation and the city. The rest of what the hotel offers are hit and miss. My choice for repeated stays here is the closeness to Centralstation; otherwise I probably would select another property.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Radisson Blu Hotels
Thank Husejin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Viking H, Director of Sales at Radisson Blu Royal Viking Hotel, Stockholm, responded to this reviewResponded 8 April 2014

Thank you for taking the time to share your feedback. We take pride in our "Yes I Can!" culture and do apologise that you did not recieve this level of service all the time during your stay. We always take the time to listen to constuctive comments, so we can continually improve our services in order for you to be choosing us not only for the location but also the service, comfort and atmosphere. Wishing you welcome back to us and hope to exceed your expectations.

Kind regards,
Klas F
Director of Sales

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1,257 - 1,263 of 3,194 reviews

Reviewed 17 March 2014

We've been in Stockholm for the week-end and we enjoyed our stay in this hotel, that is located right next to the Central Station and 10 min walking to Gamla Stan. They gave us a double superior room on the ninth floor, with a great view on the city, large screen TV and a very big shower stall. Staff was very friendly and kind. Nice skybar on the ninth floor and beautiful swimming pool with sauna. Late check out without any charge.
Just one thing upset us, and it was the bathroom door: NO WAY TO LOCK IT! There were finger thick spaces all around the door, you can watch through just sitting on the bed, not to mention soundproofing... We can't really understand why. Is it swedish design?

  • Stayed: March 2014, travelled as a couple
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Thank PonyoeSosuke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Viking H, Director of Sales at Radisson Blu Royal Viking Hotel, Stockholm, responded to this reviewResponded 18 March 2014

Thank you so much for taking your time to write a review about your stay with us. We apprechiate all feedback and work continuosly to improve ourselves and the service we provide our guests. We hope to have the opportunity to welcome you back soon!

Kind regards,

Klas F
Director of Sales

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Reviewed 11 March 2014

This was my first time at the Radisson Blu RVH - the hotel has a pedigree in Stockholm and my parents have stayed here a few times in the past on business.

The hotel is well thought out with a strong lobby arrangement and the Sky Bar which has excellent views across the City.

Service was swift (especially room service) and food was well presented and up to an international 4star standard.

Stockholm is pricey and RVH held no surprises but given the location, the room price is very good value for money; I stayed in a Queen double Bed room on the inner part of the hotel which suited me perfectly well for business purposes and was of a very high standard both decoratively and in terms of cleanliness..

Room Tip: If here for business, views won't matter but if you can stump up a little more, the City views a...
See more room tips
  • Stayed: March 2014, travelled on business
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1  Thank meirionwilliams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Viking H, Director of Sales at Radisson Blu Royal Viking Hotel, Stockholm, responded to this reviewResponded 18 March 2014

Thank you very much for taking the time to write about your experience with us and for your kind feedback. We are delighted to read you enjoyed your stay and hope to have you back soon!

Regards
Klas F
Director of Sales

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Reviewed 11 March 2014

We got an upgrade to a so called "business rooms" on Floor 6. Fine room. Just one thing: The bathroom door was a swing door that could not be properly closed... Apart from that, a regular room with nothing special. The noise from the street (Vasagatan in particular) can be a bit disturbing.

  • Stayed: March 2014, travelled as a couple
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Thank JonssonLLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Viking H, Director of Sales at Radisson Blu Royal Viking Hotel, Stockholm, responded to this reviewResponded 18 March 2014

Thank you for staying at the Radisson Blu Royal Viking Hotel and for your kind feedback. We hope that you enjoyed your stay with us and that your visit to Stockholm was pleasant. Next time you plan to visit Stockholm again, please let us know.
Welcome back!

Regards,
Klas F
Director of Sales

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Reviewed 11 March 2014

Usually when booking a hotel adjuncted to the train station one should be careful as it can be quite busy and hectic in and around it. This is also true for Royal Viking hotel but the careful separation of lobby and breakfast area actually made it fell quite pristine once you are inside with room facing the atrium (a bit low on the light). Breakfast is excellent, service as well.(small thing like folding nicely my thrown away shirt by the housekeeping). It is superbly connected to the airport by train and walking distance to all major sightseeing stuff in Stockholm. So I warmly recommended it it as both a business hotel but also as a place for Stockholm exploration. Of course like most things in Sweden it is but pricey but some good deals are possible with a bit of advanced planing. To be clear this is not the newest or the fanciest hotel around so do not expect anytinh over the top but still it is well balanced choice.

  • Stayed: March 2014, travelled on business
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1  Thank MishaNoviSad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Viking H, Hotelldirektör at Radisson Blu Royal Viking Hotel, Stockholm, responded to this reviewResponded 16 March 2014

Thank you for staying at the Radisson Blu Royal Viking and for your kind feedback retated to your stay. I do appreciate that you have taken your time and share your experience with us. Your feedback is important to us since we are doing our utmost in order to improve service and quality where needed when needed. I will be delighted to share your feedback with the rest of my team. Welcome back next time you plan to visit Stockholm!

Regards
Christian Herslow
General Manager

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Reviewed 11 March 2014

The hotel has modern and well equiped business rooms and junior suites. Breakfast is ok (do miss the freshly pressed orange juice). Good dietary selection. The worst thing about giving a review is the 200 letter requirement...

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels
Thank ANDERS S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Viking H, Hotelldirektör at Radisson Blu Royal Viking Hotel, Stockholm, responded to this reviewResponded 16 March 2014

Thank you for staying at the Radisson Blu Royal Viking and for your kind feedback retated to your stay. I do appreciate your feedback, in order for us to improve service and quality where needed when needed. The orange juice is available from an iPad where you can pick and choose yourself.

Welcome back next time you plan to visit Stockholm.

Regards
Christian Herslow
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2014 via mobile

I stayed there with my friends. We loved our rooms. You had everything you needed plus more. Breakfast was one of the best I've had. Don't forget to take a swimsuit with you since they also have a swimmingpool. Hope to stay there again when I visit Stockholm.

Stayed: February 2014, travelled with friends
Thank MerikeA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Viking H, Hotelldirektör at Radisson Blu Royal Viking Hotel, Stockholm, responded to this reviewResponded 16 March 2014

Thank you for staying at the Radisson Blu Royal Viking and for your kind feedback retated to your stay. I do appreciate that you have taken your time and share your experience with us. Your feedback is important to us since we are doing our utmost in order to improve service and quality where needed when needed. We will be delighted to accomodate you again next time you plan to visit Stockholm. Welcome back!

Regards
Christian Herslow
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Royal Viking Hotel, Stockholm

Address: 1 Vasagatan | P.O. Box 234, Stockholm 111 20, Sweden
Phone Number:
Region: Sweden > Stockholm County > Stockholm > Norrmalm
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Stockholm
#27 Romantic Hotel in Stockholm
#28 Business Hotel in Stockholm
#42 Luxury Hotel in Stockholm
Price Range: £72 - £227 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Radisson Blu Royal Viking Hotel, Stockholm 4.5*
Number of rooms: 459
Official Description (provided by the hotel):
Attractive Atrium Hotel located downtown, adjacent to Central train station, airport express trains, World Trade Center & Old Town. ... more   less 
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Also Known As:
Radisson Blu Royal Viking Hotel, Stockholm Hotel Stockholm
Radisson Stockholm
Stockholm Radisson

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