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“Location ok.A/C kaputt!”

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Radisson Blu Royal Viking Hotel, Stockholm
Ranked #54 of 154 Hotels in Stockholm
Reviewed 9 August 2014

Stayed 2 nights. Room had non-functioning air conditioner.Reception could do nothing about it.Room was stiflingly hot on a warm day.Could not sleep.Shame because otherwise location is ideal and otherwise of good standard.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank MFLZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Viking H, Director of Sales at Radisson Blu Royal Viking Hotel, Stockholm, responded to this reviewResponded 13 August 2014

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us except for the fact that the AC didn´t work in your room. We are of course very sorry for that but hope you will visit us again on your next visit to Stockholm.

Kind regards,
Klas F,
Director of Sales

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1,100 - 1,106 of 3,154 reviews

Reviewed 8 August 2014

We are happy with the rooms. It's spacious and clean, with aircon, comfortable beds and sofabed. Location is the best, next to arlanda express and train station. Surrounded by shopping area. Easy to walk to old town. Breakfast is good and relatively cheap for 112 sek .

Next door ,there is sala thai fast food, you can order 1 meal for 100sek. Tom yum soup with rice, fried noodle,etc. inside the station there are several minimarket and cafe, starbuck, and hello monkey asian food, we tried the seafood fried noodle, very good.

  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Yayang T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Viking H, Director of Sales at Radisson Blu Royal Viking Hotel, Stockholm, responded to this reviewResponded 13 August 2014

Thank you so much for your kind review. We are delighted to read you enjoyed your stay with us and hope to have you back with us the next time you visit Stockholm!

Kind regards,
Klas F
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2014

Right next to the central train station that has the wonderfully smooth and fast Arlanda Express from the airport. Saves the hassle/cost of a taxi ride when you arrive or depart. Great breakfast; varied and full. Great way to fill up in the morning, grab a snack for lunch, and indulge for dinner. A very easily walked city.

Room Tip: The higher the better; is located on main street.
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Cleanliness
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1  Thank BOBANDCG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Viking H, Director of Sales at Radisson Blu Royal Viking Hotel, Stockholm, responded to this reviewResponded 13 August 2014

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
Kind regards,
Klas F,
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2014

Will definitely stay here again!

This review is based on a superior room. This hotel has only one downside which is having a bit (just a bit!) of an outdated interior design and for some reason it seems like the place could use some general maintenance. The colors are very dark (somewhat depressing even). Suggestion: change into more lighter, fresh and modern colors.

However, the positive sides outweighs the above statements, really! Excellent customer service! I was welcomed SO friendly! Very very friendly reception staff and extremely friendly housekeeping staff. Ms. Rachel made sure my room was spotless! The "bell boy" was very skilled and really took the time to help with logistics, transport and sightseeing information. The staff is skilled in many languages. All entrances are closed after midnight which provides an extra safe experience. The taxi meeting point is really at the entrance of the hotel.

Breakfast selection includes gluten free options (appreciated!) and overly delicious smoked salmon and freshly squeezed (self service) orange juice. Excellent (in-room) wifi connection. Excellent location, very close to central station which provides great railway connection (approx. 25 min) to Arlanda airport. Hotel has a sauna and a reasonable fitness room. The swimming pool is quite ok. High floor room provided beautiful city views.

Room Tip: Request a high floor room (if possible the highest which is the 9th floor) in order to enjoy the cit...
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  • Stayed: August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank GlobeTraveler1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Viking H, Director of Sales at Radisson Blu Royal Viking Hotel, Stockholm, responded to this reviewResponded 6 August 2014

Thank you for taking the time to rate our hotel. We are delighted to read that you enjoyed your stay with us. We take pride in our "Yes I Can!" culture and this kind of feedback gives us even more confident to "keep up the good work". Your positive feedback will be forwarded to the relevant departments and especially Rachel and the bell boys! A warm welcome back!

Kind regards,
Klas, Director of Sales

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Reviewed 4 August 2014

Typically a bit expensive but centrally located within a walk from the Arlanda Express and the T. Close to everything you want to do or travel to using the Stockholm transit system. No taxi needed.

The service is consistently good and the rooms large and clean. Free WIFI - Swedish hotels get it right! fast check in and out with a good concierge service for directions and bag storage. This hotel deals with tourists and business clients equally well.

The breakfast is outstanding and enough to get one through a long day's work. The room is large and well light - very cheerful!

Room Tip: Rooms on the front side have a great view of the Central Train Station.
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  • Stayed: June 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank 6,060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Viking H, Director of Sales at Radisson Blu Royal Viking Hotel, Stockholm, responded to this reviewResponded 6 August 2014

Thank you so much for your detailed and kind review. We are delighted to read you enjoyed your stay with us and hope to have you back with us the next time you visit Stockholm!

Kind regards,
Klas F
Director of Sales

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2014

Radisson Blu Royal Viking cannot be more centrally located. It is a 2 minute walk to the Arlanda Express and very near to great areas for going out (Stureplan and Sodermalm). The facilities in the hotel itself are very good while the pool is a little smaller than anticipated the gym was excellent. The hotel is also near to plenty of shopping and restaurants. The old town is just a 5 minute walk with tons of options for drinks/food. Overall I enjoyed Radisson Blue Royal Viking and would definitely stay again.

  • Stayed: July 2014, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Viking H, Director of Sales at Radisson Blu Royal Viking Hotel, Stockholm, responded to this reviewResponded 6 August 2014

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
Kind regards,
Klas F,
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2014

Book the business class room and you'll be very satisfied and the location is great. Do ask them for more shampoo and soap, you only receive a small set and if you leave them in the shower in the morning the cleaners don't add new one and assume they are still full. Minor annoyance which doesn't change my fact that I like the hotel.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Blu Hotels
Thank Carl S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Viking H, Director of Sales at Radisson Blu Royal Viking Hotel, Stockholm, responded to this reviewResponded 6 August 2014

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay.
Kind regards,
Klas F,
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Royal Viking Hotel, Stockholm

Address: 1 Vasagatan | P.O. Box 234, Stockholm 111 20, Sweden
Phone Number:
Region: Sweden > Stockholm County > Stockholm > Norrmalm
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Stockholm
#27 Romantic Hotel in Stockholm
#28 Business Hotel in Stockholm
#40 Luxury Hotel in Stockholm
Price Range: £98 - £236 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Radisson Blu Royal Viking Hotel, Stockholm 4.5*
Number of rooms: 459
Official Description (provided by the hotel):
Attractive Atrium Hotel located downtown, adjacent to Central train station, airport express trains, World Trade Center & Old Town. ... more   less 
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Also Known As:
Radisson Blu Royal Viking Hotel, Stockholm Hotel Stockholm
Radisson Stockholm
Stockholm Radisson

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