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Reviewed 15 October 2017

Wonderful stay the room was a real haven. The staff good and helpful and the dinner was fabulous. Would truly recommend this hotel anytime. There is also a small shop in connection to the hotel which is an extra asset.

Room Tip: This was a deluxe room with a stunning view but probably all the rooms are very good.
Stayed: September 2017, travelled on business
Review collected in partnership with this hotel
Thank giverny2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oscar O, Informationsansvarig at Hotel Diplomat, responded to this reviewResponded 16 October 2017

Dear giverny2015,

Thank you for your wonderful feedback! It sounds like you had a very successful visit in Stockholm and we are so pleased you enjoyed your hotel room and our wonderful restaurant. Thank you for your recommendations and please do not hesitate to contact our Reservations Department and Concierge Team before your next visit so we can ensure to make your visit as enjoyable as possible.

Kind regards,
Oscar Olsen

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Reviewed 15 October 2017

Roomstandard, service as well as the atmosphere were top class. Don't forget to visit the Coctailbar with it's genuine atmosphere. We had a birthdaycelebration which was a total success thanks to the special arrangements that were kindly provided.

Stayed: October 2017, travelled with family
Review collected in partnership with this hotel
Thank ann-charlotteaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oscar O, Informationsansvarig at Hotel Diplomat, responded to this reviewResponded 16 October 2017

Dear ann-charlotteaa,

Thank you for your most recent stay with us at Hotel Diplomat! We are so pleased to hear that you had a successful stay with us and that the birthday celebrations went according to plan. We will pass on your kind remarks to our fanastic staff! We are also glad that you had a nice evening in our beautiful Cocktail Bar.

We look forward to welcoming you back again very soon!

Kind regards,
Oscar Olsen

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Reviewed 15 October 2017 via mobile

Our family of eight are still talking about our fun and happy memories at the hotel Diplomat. From the moment we arrived, my Mom and I were greeted with a warm and enthusiastic welcome by Isaac. Each day Isaac, William, Lina and Maxwell were more than helpful in suggesting places for us to see, making sure there were cabs available for us, anticipating the weather and providing each of us with umbrellas when they see that we are about to step out. We stayed 3 nights and each morning we relished the sumptuous breakfast at the cafe hotel. By the 2nd morning, the cafe receptionist already knew what our room numbers were before we gave it to her!

The hotel itself is so centrally located, making it a short walk to the Vasa museum and the ABBA museum, and a brisk 15 minute walk to the Old Town.

After the Hotel Diplomat, the other hotels we stayed in during our European tour have fallen short in comparison.

Thank you Hotel Diplomat for being our home in Stockholm!

Stayed: October 2017, travelled with family
2  Thank GilPica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oscar O, Informationsansvarig at Hotel Diplomat, responded to this reviewResponded 16 October 2017

Dear GilPica,

A special thank you for your wonderful review! We are so pleased your entire family had a fun and successful stay with us in Stockholm! I will pass on your kind words to our fantastic staff. We are honored that you consider Hotel Diplomat as one of your favorite hotels in Europe during your entire trip. We hope to welcome you all back again very soon and we hope you contact our Reservations and Concierge staff prior to your arrival so we can make your next stay as exciting and successful as possible for the entire family!

Kind regards,
Oscar Olsen

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Reviewed 15 October 2017

You are welcomed with a whiff of days gone by when you step into this hotel entrance - a stairway between the restaurant-cum-reception and a winebar-cum-foodstore. The reception is friendly and accommodating, the rooms are on the smaller side, but adequate. Fairly well modernised with all the expected mod cons. A pre-booked dinner in the restaurant is absolutely recommendable.

Stayed: October 2017, travelled on business
Thank Harald K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oscar O, Informationsansvarig at Hotel Diplomat, responded to this reviewResponded 16 October 2017

Dear Harald K,

Thank you for your great feedback! We are pleased to hear that you enjoyed your most recent stay with us and had time to discover our wonderful deli and winebar BUTIKEN and our fantastic restaurant. Please do not hesitate to contact our Reservations Department when making your future reservations so that we can try to accommodate you with your needs for your room. We look forward to welcoming you back!

Kind regards,
Oscar Olsen

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Reviewed 14 October 2017

We were quite disappointed in this hotel. It was very expensive, which would have been fine if it had been worth it. We had a King Deluxe Sea view room with balcony, and were so looking forward to it. The view was nice, but not nice enough to make up for the other shortfalls. The worst part was that the room was unbearably hot and there is no air-conditioning. We had to keep the balcony doors open for some air, but the street is right below and very busy and noisy. Having the windows open did not help that much with the heat either, and neither of us slept much at all. The bed had no top sheet, only a duvet, so you couldn't even sleep with just the sheet to cool off. The room is very small, so you have to navigate around your luggage. There are 2 steps going up to the bathroom, which could be a problem if you have a handicap. The breakfast was very nice, and was the best part of the hotel. The elevator is very tiny - it is old - with the pull-shut door of ancient elevators - it was fine but quite small and slow. The staff was very nice, especially the doorman, but the room was quite a disappointment.

  • Stayed: August 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank crimlaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oscar O, Informationsansvarig at Hotel Diplomat, responded to this reviewResponded 16 October 2017

Dear crimlaw,

Thank you for your feedback. We are sad to hear that your last stay with us wasn't as successful as we would have hoped. We apologize for the inconvenience you experienced during your visit and that we were unable to find an immediate solution with regards to our Air System and the bedding. We have several types of bedding styles available so please do not hesitate to let the Front Desk know so that we can accommodate your needs. Please do not hesitate to contact me directly if you wish to discuss further:

Oscar.olsen@diplomathotel.com
Guest Relations

Once again, we send our sincerest apologies and we hope to welcome you back again so that we can try to make your stay more successful and memorable.

Kind regards,
Oscar Olsen

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