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“World Class Property With Unique Services Especially for Families”
5 of 5 bubbles Review of Grand Hotel

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Grand Hotel
Ranked #4 of 157 Hotels in Stockholm
Certificate of Excellence
Waimea, Hawaii
Level Contributor
105 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
“World Class Property With Unique Services Especially for Families”
Reviewed 27 July 2013

We stayed as a family in a 2 bedroom suite. First, this is widely regarded as the best hotel in Sweden. There was a royal wedding a week before we arrived but the level of service during our stay was excellent. Our suites were spacious and very clean. Appointed like a traditional European hotel though, I was a little disappointed there weren't as many Swedish influences in design. This was easily overcome by the stunning views of the harbor from our rooms. Lot's of natural light during the day and also good light by night. Large spacious bathrooms with separate shower stalls. Extremely clean. Also, we ordered room service everyday and it was great every single time, both from a food standpoint as well as service. Our only complaint would be that they only have one concierge on duty for the whole hotel at one time. This is nuts. They need at least 2 other people there. But they are diligent and courteous at all times to everyone.

The best amenity we enjoyed at this hotel is their babysitting services. They actually use hotel staff as babysitters which is such a great idea! The babysitter is a staff member so they can vouch for that person's integrity and work. We had a fabulous sitter for our kids for our whole stay, about 6 nights. They are the only hotel we have ever stayed at who do this. They also lent us a stroller and are very helpful with kids.

Definitely recommeneded.

Room Tip: The views of the harbor as beautiful with lots of light. I wouldn't say it's a particularly...
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pkmiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (283)
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English first
Maryland
Level Contributor
66 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
Reviewed 27 July 2013

I stayed at this hotel for a long weekend at the end of a cruise. I had a cruise last year that ended in Stockholm and fell in love with the city, and decided to take advantage of being there again this year.

The location is absolutely perfect...I honestly cannot think of ANY hotel that is better located. I had one of the harbor view rooms on the 5th floor. Wow...a stunning view of the Royal Palace, the harbor, the bridges, the Parliament...simply spectacular. The walking distance to restaurants, shopping, parks and other sites/sights is only minutes.

The rooms: my room was light and bright, and the bed was comfortable. The bathroom set up was a little awkward--there is a large room with a sink and tub, then an interior room with a small shower and a bidet, and then (finally!) another little room with a toilet and very small sink. My room included free internet--not sure if that was because of my rate or not. I didn't understand why they provide free sparkling water in the rooms but you are sent downstairs to purchase still water. Either provide both or neither...nickle and diming over water is silly at a property like this one.

The service: a disappointment; not sure how else to put it. I don't think I am a particularly challenging guest...I don't know, maybe I am, but when I pay for service I expect to receive it. With the exception of the people who worked in the spa and the bellmen (who really bust their humps for you), it seemed like everyone was doing me a favor to help me check in, check out, give directions, take my order, bring me water in the Cadier bar, assist me in the gift shop, etc. From start to finish, I was disappointed in the quality of the service...the hotel deserves better. When this occurs in every area, it's a management issue...I hope that will be addressed at some point.

Food: the main restaurant was closed, and I found that I am not a fan of Swedish food. The location of the meals in the palace next door was stunning, but the food quality was a bit average for breakfast. I also did not care for most of the over-priced smorgasbord.

Would I stay here again? Yes...the location definitely trumps all the attitude/lack of service.

Room Tip: To me, it was totally worth the extra money to get a harbor view room
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  • Stayed July 2013, travelled solo
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    • Cleanliness
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Helpful?
1 Thank lovemypup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 July 2013

I don't normally go for the grand hotel experience, but there is something very charming about this hotel. I've stayed here twice and enjoyed both visits. The position is terrific. Amazing view across the waterfront and over to the palace, walking distance of the centre. in winter, when the city is enveloped in snow, the walk along the waterfront at night is magical. in the summer, when the heat is up, great for cafe society and watching people boarding boats for the archipelago. Great place to use as your hub to explore this great city.

Recommend the breakfast buffet, something for everyone there. Rooms are old school Scandi.

  • Stayed July 2013, travelled on business
    • Value
    • Location
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Helpful?
Thank Wayne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Savannah, Georgia
Level Contributor
111 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 23 July 2013

Purchased an upgradable room and were upgraded to top flooor suite overlooking harbor. Cancelled dinner reservations and had room service in the dining room. The bathroom was huge as was the living room and bedroom areas. A great balcony was a fun place to people watch. The concierge staff went out their way to help us with great recommendations. The food, especially the smorgasbord, was out of this world! The main restaurant was closed due to renovations but the other restaurants were great. You can not beat the location, period. This has to rank as one of the nicest hotels in the world.

Room Tip: All are great. Harbor view is probably preferable. We looked at a "deluxe" room which was...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jud C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
97 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 21 July 2013

Parts of the hotel have been updated and others show the slight dowdiness of another era, which isn't all bad provided you don't expect perfection throughout. There seemed some mix up in our reservation, but the staff worked to take care of it with minimal delay. Our room, offering a marvelous view over the harbor and old town, was very freshly and attractively renovated to a high and comfortable level. (It was terribly annoying that the vestibule lights were on a motion detector and whenever we moved during the night the lights turned on. Surely there was a way to stop them, but we never found it.) The location can't be beat. Breakfast buffet was not particularly inspiring.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hoh_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami Beach, Florida
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 July 2013

No wonder the name !!! Excellent staff friendly and helpful , explained were to go and suggest activities and dinners in excellentes restaurants . The location was also excellet at walking distance of old town . My room was confortable with the view to the bay and Royal Palace.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luisrobertobet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curitiba, Brazil
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 July 2013

Conveniently located, beautifully decorated and furnished, attentive and courteous staff. great food, perfect to the fullest extent. Everyone, in the staff as well as all the citizens in Sweden speaks good English. We weren't able book a table at the restaurant, so we booked a table at the bar located beside. The food was not delicious but creative as well , the suggested wine was one of the best, not to mention the artichoke puree.

Room Tip: If you can try booking a room viewing the palace and the sea/lake. This city is definetly not a nois...
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BrazilMaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel

Property: Grand Hotel
Address: Sodra Blasieholmshamnen 8, Stockholm 111 48, Sweden
Region: Sweden > Stockholm County > Stockholm > Norrmalm
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Stockholm
#4 Romantic Hotel in Stockholm
#4 Luxury Hotel in Stockholm
#6 Family Hotel in Stockholm
#7 Business Hotel in Stockholm
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Grand Hotel 5*
Number of rooms: 278
Official Description (provided by the hotel):
From its 1874 opening, Grand Hotel Stockholm has been one of Sweden' s leading hotels. Royalty, heads of state, celebrities and Nobel laureates make themselves at home in refined waterfront surroundings near the Royal Palace. Old Town, Stockholm City Hall, Vasa Museum, Millesgarden and the Museum of National Antiquities are nearby. ... more   less 
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Also Known As:
Stockholm Grand Hotel
Intercontinental Stockholm

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