We picked the Grand Hotel based on people's reviews at the time, which were rather positive. Honestly, the pictures on hotel's web site didn't impress us very much, because we got the feeling that they are quite cramped. We ended up choosing the De Lux Double room with a waterfront view, which was very nice. The beds were very huge and really comfortable. We had access to high-speed internet for free, and our room minibar was packed. We also had a complimentary entrance to the spa, which was very good. I have also nothing but the words of praise for the food, although the restaurant was almost always overcrowded.
The negative side: the staff wasn't so diligent as we expected. We arrived by our limousine company, the same one we used everywhere we traveled in Europe, and nobody from the hotel came to help us with our luggage. Our driver ended up helping us carrying the bags inside. The staff wasn't rude or anything, but they seemed to disappear somewhere quite often.
All in all: I cherish every experience, but I will probably stay somewhere else next time I travel to Stockholm. The prices and stars don't quite match the reality...More