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“Central location, classy and a friendly atmosphere”

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Grand Central by Scandic
Ranked #46 of 157 Hotels in Stockholm
GreenLeadersBronze level
Zoersel, Belgium
Level Contributor
40 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Central location, classy and a friendly atmosphere”
Reviewed 27 January 2014

This hotel is located centrally in Stockholm with just a few minutes walking distance to the harbor and the central station. The standard rooms are not very big but very nice and clean - but that's a Scandinavia thing I guess. Lots of things to choose from at breakfast, I even went for the herring which was very nice. There's always lots of activity going on in the hall: people working on their laptops or just enjoying a coffee. Did I mention the wireless internet is free and of decent quality?
The bar is big and with a nice vibe, not only hotel guests seem to find their way to it.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thomasvochten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (141)
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English first
London, United Kingdom
Level Contributor
143 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 24 January 2014 via mobile

The locations great, the rooms for perfect for a business trip or if you are only got to sleep in them.
However, only an average rating as the gym is tiny. Good luck trying to do a workout, even if you're the only one trying. But more than likely it'll be packed. Breakfast was as you'd expect, certainly nothing special.

Stayed January 2014, travelled on business
Helpful?
1 Thank AnthonyDB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
50 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 21 January 2014

The hotel initially placed us in a hotel room on level 01 which is at street level.
The room was very cold and it was not possible to get it warm (outside it was minus 6).
The central heating system for some reason did not manage to stay on, and the small electic heater which was provided was not sufficient and was only brought after several calls to the front desk (which did not answer the phone after the first calls).

The first time we asked for a room change because of the cold, this was not possible (which was told us by a rather unfriendly employee). Only after two nights (out of 4) we were placed in another room following the action of (this time) a friendly front desk employee. This room was pleasantly warm and changed the whole experience of staying in this hotel.

Room Tip: Definitely don't take the rooms at streetlevel (0113), at least not in winter!
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ReizendeRoel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScandicGC S, Marketing Manager at Grand Central by Scandic, responded to this review, 14 February 2014
Dear ReizendeRoel
Thank you for reaching out in regards to your recent experience. Rest assured your comments have since been shared with the management team as we are always looking to improve your experience with us. We truly value your candor and look forward to personally connecting with you. Please email our hotelemail if you want to leave more details. Thank you once again for reaching out to our team and our we look forward to personally welcoming you back in future to Scandic Grand Central.
Best regards,
Azize
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 January 2014

Stayed here for business in January 2014. I chose this hotel specifically because I was looking for something with a lot of energy and liveliness, and for that, it fits the bill well. As I walked in on a Thursday night, the lobby was pulsing with activity. A live band played at the far end of the lobby, part of the restaurant. It seemed every seat in the lobby was occupied, and everybody had a drink in hand. Decor is modern, clean and hipster. Check-in was quick.

The hallways are somewhat maze-like. The rooms are numbered with mixed-case numerals, which I guess someone thought was clever, but I found annoying. My room was a good size compared to many city hotels. Since this hotel was only recently opened, everything was in excellent condition. The bathroom was a little on the small side, but of high design, with dark glass instead of solid walls. Room decor was all brown. For a few days of business travel, it was okay, but I wouldn't want that decor for a vacation or romantic visit.

Breakfast is of the usual Scandic order. It gets crowded, so get there early. The restaurant gets packed for dinner. Prices were high as expected for a Stockholm hotel restaurant, but the food was good. Service was a bit slow. But, with all the restaurant options in the area, I wouldn't eat in the hotel restaurant again.

The central location of the hotel makes it very convenient to lots of shopping, restaurants, and other attractions.

If you are a Scandic Friends member, you get a voucher for 50 SEK for each night. But the restrictions make it less valuable. The vouchers cannot be used for alcoholic beverages (okay, probably some Swedish law). The worst restriction is that you can only use one per day, so you can't redeem several at once to offset the high restaurant prices,.

For those arriving by car, parking is valet only. Park out front when you check in, and notify reception. The valet was pretty quick to retrieve our car.

Overall, the Scandic Grand Central met my expectations.

Room Tip: Not all rooms in the same class have the same amenities. My colleague's room had a sofa and cof...
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FinNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
197 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 18 January 2014

There are Scandic Hotels all over Stockholm; we must have passed 5 or 6 on the way fro the airport. I am told they cover all levels of accommodation in their portfolio. I would have expected the City Centre Scandic to have been better than what we experienced. Tiny rooms which had literally no space to unpack. A few hangers on the wall by the bed and that was it. Certainly not a room you want to stay in more than to sleep and shower. Breakfast was an odd experience; no staff at the desk; no room number requested; very few staff noticeable in a self-service affair. The place was packed with people - I trust they were staying in the hotel but that was impossible to be sure of. An unattractive building and experience. Not recommended.

Room Tip: Choose one in another Hotel might be your best option
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  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Steve D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScandicGC S, Marketing Manager at Grand Central by Scandic, responded to this review, 14 February 2014
Hi Steve D
Thank you for your honest and balanced feedback and we truly appreciate your review. Your comments have since been reviewed and immediately addressed as we are always looking to improve our guest experience. We hope that you will someday give us another chance to make up for your previous stay. Thank you once again for your candor and we look forward to welcoming you back in future and ensuring you have a wonderful Scandic Grand Central experience.

All the best,
Azize
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newfoundland
Level Contributor
59 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 January 2014

My wife and I were very impressed by the professionalism and helpfulness of the staff at the reception desk before we arrived, during our stay, and after we left. Our room was spotlessly clean and considerably larger than rooms we'd been given at other hotels in the immediate area that were barely large enough for us and 2 suitcases. We followed one reviewers suggestion of asking for a room facing the courtyard and didn't hear any noise at all. It was probably the best night's sleep we had during our trip. Unfortunately we had to leave before breakfast was available but the front desk provided us with juice, an apple, sandwich and coffee. The hotel has a nice large and comfortable lobby. The location is ideal for people who want to be close the train station and shopping. We will definitely stay at this hotel again next time we're in Stockholm. It is our opinion that it offers better value for money than others in the immediate area that are marginally closer to the train station.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank scurtis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ScandicGC S, Marketing Manager at Grand Central by Scandic, responded to this review, 14 February 2014
Dear Scurtis,
Thank you for taking the time to share your wonderful review with us! What a pleasure to read your review. I will certainly share your comments with the rest of the team, and please do not hesitate to contact us by emailing our hotel-email when you plan to return to Stockholm and to Scandic Grand Central. We work thoroughly each day to build a service culture, responsive to the different needs of our guests. Please do not hesitate to contact us directly when your travels return you to Scandic Grand Central so we can ensure another great getaway!

All the best,
Azize
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frankfurt, Germany
Level Contributor
129 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 15 January 2014

The location is good, central and easy to travel too. Friendly staff, free wifi, free breakfast with excellent variety (lots of fresh fruits, cheese, breads, eggs, bacon, cereals,...). Lively bar/restaurant (very dark). But overall I give it an ''average'' rating because the room (Floor 7) was not very good: very small, shower without door (!) totally not convenient, not super clean, did not feel like 4 stars. Also, lots of waiting for the elevator when you're on the highest floor.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank so_voyage49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Central by Scandic

Property: Grand Central by Scandic
Address: 70 Kungsgatan, Stockholm 111 22, Sweden
Region: Sweden > Stockholm County > Stockholm > Norrmalm
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Green Hotel in Stockholm
#33 Family Hotel in Stockholm
#34 Business Hotel in Stockholm
#34 Luxury Hotel in Stockholm
#41 Romantic Hotel in Stockholm
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Central by Scandic 4*
Number of rooms: 391
Reservation Options:
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Also Known As:
Scandic Grand Central Hotel Stockholm

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