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“A little schizophrenic”
Review of Berns Hotel

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Berns Hotel
Ranked #67 of 155 Hotels in Stockholm
New York
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“A little schizophrenic”
Reviewed 30 August 2012 via mobile

I stayed here for a week just last week and although it is a nice place I find the hotel identity a bit schizophrenic. The hotel has great heritage with stunning chandeliers and they've made it into stylish boutique hotel, but it gets crazy at night with the hotel turned into a party place for young locals with the girls all in six-inch heels. There's no place for a quiet drink although there's a verandah bar on 2nd floor that just didn't have style, not comfortable and filled with young party animals. There's supposed to be a cocktail bar for 'members' and hotel guests but with only two tables in a small corner. It was raining all week and the cocktail bar is closed when rainy so a bit useless. Overall, the rooms are nice but the bathtub in my room was leaky. Service was fine. Location was perfect. Just wish it was a more classy place as I would have expected for an elegant-looking boutique hotel.

Stayed August 2012, travelled solo
Helpful?
Thank le_petit_poisson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (122)
Date | Rating
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English first
Bergen, Norway
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 August 2012

My partner and I should spend a weekend in Stochkholm and I had two priorities for the accomodation; 1. A central location and 2. Breakfast buffet included in the price. The last here I know very well is a must for my partner.

I found several locations in the central area of Stockholm on internett for around the same price, included breakfast buffet. I fell down on Berns Hotel and booked and paid for a double room, included breakfast. .

When we arrived the hotel receptionist welcomed us, gave us the key card to our room and told us that the were no meals included in the price. I told the receptionist that we had ordered breakfast buffet when we booked&paid for the room and that I was sure of this, because this was a must for our hotel accomodation. I had no success in my trial to explain and was told that if we wanted breakfast we had to pay 220 krones pr persons for each breakfast. I would clearly have choosen another hotel if I had known this and I felt cheated. I will clearly choose another accomodation next time in Stockholm, that is a beautiful city.

Room Tip: Central location.
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Sigmund855
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BernsHotel, Manager at Berns Hotel, responded to this review, 21 August 2012
Dear guest,

We are so sorry it was a disappointment to you that the breakfast was not included in your price. We have chosen to exclude the breakfast since many of our guests have given us the feedback that they wish to choose for themselves if they want to pay for breakfast or not. In all our booking agents we therefore offer the possibility of booking with our without. So sorry that this possibility was not clear enough to you when making your reservation.

Warm regards,

Berns Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 August 2012

I've stayed at the Berns may times & it always does well. I'm a big fan of boutique hotels, preferring the quirkiness of the rooms to the bland predictability of the major brands. The Berns staff are wonderfully friendly & helpful, the rooms are clean and comfortable (with free wifi) if occasionally a little cramped. The breakfast buffet & Asian restaurant are surprisingly good & the huge ornate room is great. There's a large bar inside for the winter & one outside on the gound & 1st floors for the summer. There's also one exclusively for hotel guests & "members" on the 6th floor in the summer. In addition there's the nightclub but I haven't been in that! Lastly the location is very central & it's easy to walk to Gamla Stan from there, or to a business address if that's the reason you are in Stockholm.

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ballyhooo7710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamburg, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 August 2012

This hotel is located in central Stockholm close to all relevant attractions and the buzzing nightlife around Stureplan. The hotel does not have a pool or gym but cooperates with a beautiful venue close by. The rooftop terrace is excellently suited for sundowners. The staff can get pretty aggressive in checking whether you are a guest of the hotel, especially during evenings because some people try to enter the club through the hotel entrance. Similarly picky behaviour can be expected from the night porter. Other than that the staff is pretty friendly. The most remarkable staff are Daniel and Danielle (Receptionist / Concierge during the day). Make sure to fetch either, they will make things possible that others cannot. A word of caution: During weekends the club runs on until the morning hours so plan your room accordingly if you do not decide to join. All in all a highly recommendable hotel.

Room Tip: Select a room with desired proximity to the night club in the house.
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  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
1 Thank Marc1234599
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunnyvale, California
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 11 August 2012

It's my favorite hotel in Stockholm. Nice boutique hotel, which has been around forever. Included breakfast is good and Restaurant is very good. Can't beat the location. Rooms are tight but convenient and the bed comfy. During the week I recommend this hotel - but on Fri and Sat, their Nightclub which is hosted in the large ball-room, turned restaurant is very loud and you WILL NOT SLEEP. In the morning you wont be the only one downstairs complaining to the front desk staff about the music.

Room Tip: Ask for a room away from the noise and hope for the best.
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  • Stayed August 2012, travelled as a couple
    • Value
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Helpful?
1 Thank swixo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm
1 review
Reviewed 6 August 2012

The easytobook website clearly shows a picture of a swimming pool.

This is NOT a swimming pool in this hotel!

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Richard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, Ile-de-France, France
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 August 2012

I was impressed with the staff even prior to our arrival. Danielle at the front desk was kind enough to do book our taxi to accommodate our need for a large van with two carseats. I found the staff to be always friendly and helpful.

The location of the hotel is perfect...two parks within a two minute walk and easy access to all forms of transportation including the subway, trams and boats. The hotel, however, is easily walkable to the majority of the main sites in the city.

The hotel has a great art deco vibe. The rooms, however, are a bit tired. The bathrooms could use an update to meet the standard of a luxury hotel. We changed our rooms from a junior suite to a medium room (even with two kids) because the size difference in the rooms didn't warrant the significant price difference.

We would, however, absolutely stay here again.

  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amanda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Berns Hotel

Property: Berns Hotel
Address: 8 Naeckstroemsgatan | Berzelii Park, Stockholm 111 47, Sweden
Phone Number:
Region: Sweden > Stockholm County > Stockholm > Norrmalm
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#25 Business Hotel in Stockholm
#38 Romantic Hotel in Stockholm
#48 Luxury Hotel in Stockholm
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Berns Hotel 4.5*
Number of rooms: 82
Official Description (provided by the hotel):
Welcome to one of the best-kept secrets in Stockholm. Located in a central city alley, Berns Hotel is a premium boutique hotel full of modern design. At the same time it is part of the legendary house of Berns dating back to 1863. Maybe it's the secret entrance that has made guests such as Rihanna, Bill Gates, Noomi Rapace and Dalai Lama pass through the doors. Or maybe it's the majestic breakfast hall with crystal chandeliers and mirrors. Either way, Berns Hotel is known for excellent service.Berns Hotel also opens the doors to Stockholm's hottest nightlife. When your stay include days from Wednesday to Saturday you will get a VIP wristband allowing you to jump the queues to the best nightclubs of the central city. You may also sleep in the morning after and receive a refreshing Bloody Mary before your late check-out. Private parking is found nearby and costs 550 SEK per day. ... more   less 
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Also Known As:
Berns Hotel Stockholm

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