We stayed at Berns for 3 nights over New Year. This being the start of our honeymoon we were very excited to ensure everything was smooth running! I cannot agree more that Daniella was a super receptionist, her manner and helpfulness was great, and the staff on reception really helped us, from choosing a boat trip to booking us into restaurants. We booked a Large room with balcony and ended up with ( this maybe due to honeymoon) what resembled a small apartment! We had a kitchentte, large walk in shower and foyer/dressing room. It was slightly wierd being off a fire stairwell, but we found made it all the more private. The NYE dinner was amazing, and the ambience there relaxed and fun. The ONLY gripe that I had, was the noise from the club downstairs. We were on the fourth floor, and NYE is NYE, there is going to be a party going on, but when it is a week day and there is still reverberating music at 3am, it may get a little much for some people ( I am thinking about how my father would have not have been impressed) so this is my only constructive criticism for those booking and maybe adverse to noise. Location was central and easy to walk to the Old Town and do some fab sightseeing. We loved sitting in the bar chiling out with a glass of wine and service again was always friendly and helpful.