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“Great location but a few things need to improve”
Review of Berns Hotel

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Berns Hotel
Ranked #67 of 154 Hotels in Stockholm
London
Level 4 Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great location but a few things need to improve”
Reviewed 6 May 2013

I would describe our experience as positive overall, but with room for improvement. The hotel's location is excellent - particularly for the beautiful old town, staff are warm and friendly and the bar serves up impressive cocktails. However, the bathroom was a bit small and the showers need improvement (ours was leaky and not fixed despite a mention at reception) ; not a lot of English TV channels and we did not get a turn in service in the evenings which was a bit surprising (most other hotels we have stayed in clean the room in the morning and also tidy it up once in the evening). These are niggles that can fixed easily and should help improve an establishment which has a lot of positives.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AMohinta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AnnaBengtsson, Hotel manager at Berns Hotel, responded to this review, 9 July 2013
Dear Guest,

Thank you very much for taking your time to write this review. Your feedback is very important for us. I apologize for not taking care of you leak fast enough something we of course always strive to do. Regarding the TV channels I absolutely agree, we will look over the assortment to offer a more attractive choice for all our guests. Turn down is a very nice service but actually not that common in hotels in Scandinavia, maybe something we will implement in the future.

I look forward to welcome you back to Berns Hotel,

Best Regards,
Anna Bengtsson
Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (126)
Date | Rating
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  • Dutch first
  • English first
  • Finnish first
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English first
Southampton, United Kingdom
Level 6 Contributor
111 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 28 April 2013 via mobile

Stayed in the Berns twice in two weeks for business. Rooms are very clean and modern. The dining hall is amazing and offers a interesting breakfast and late night glass of wine experience.

Good central location to explore both the new and old town.

Stayed April 2013, travelled on business
Helpful?
Thank Ichdienme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlottenlund, Denmark
Level 4 Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 March 2013

Best location in the centre of Stockholm. Very nice restaurant, bar and breakfast room. Always many guests for dinner. If possible try room 608 on the top floor - more a flat than a room, and with lots of windows, spectacular view and own roof terasse.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ole W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 5 Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 26 March 2013

This hotel will definitely appeal to those looking for something a little different from the norm. It feels very bohemian, imagine 'moulin rouge' and you're close...

The location is very central and easy walk to all the sights and central shopping district. We asked for an upper level floor as we had read about noise levels at the weekend.

The reception staff were very friendly and our room was spacious, except for the bathroom which needed updating. However, it was clean and comfortable with lots of interesting touches. No tea/coffee making facilities which was a shame.

We also felt the standard of cleaning could have been better. Often the room seemed only half done, no soaps replaced etc.

The Asiatiska restaurant has to be seen! It is a quite awesome sight. The food was very good fusion asian. The bistro also had a very nice atmosphere and had lots of well known comfort dishes.

Overall, a great choice if you want to be central and are looking for something out the ordinary. It has it's minor niggles but somehow they add to the charm of the place. And that sums the Berns up... quirky, atmospheric and charming.

Room Tip: Upper floors are quiet..
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  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SuperNickLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gothenburg, Sweden
Level 6 Contributor
546 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 166 helpful votes
Reviewed 26 March 2013

Berns is a classic hotel in the heart of STHLM. Close to shopping and cultural sights. The single rooms are small, but very cozy and on the 4th floor they have a partial skyward windows. Nice feature. Small but comfy beds. Really recommend this hotel.

Room Tip: 4th floor is nice. Quite and has windows that partially faces the sky (roof mounted)
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  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Per N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 March 2013

Modest size hotel. Splendid location. The hotel is located in the very heart of Stockholm.
Walking distance to many attractions.
The suite is spacious, but the design is very strange.
You felt like walking into a teenage room from the 60th.
Wonderful large bathroom with steam sauna.
Serviceminded and friendly staff and nice breakfast.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Cecilia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
Level 5 Contributor
70 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 March 2013 via mobile

Berns is relatively small hotel that has excellent location in the very center of STHLM next to park and close to see. However, it is very quiet and peaceful. Rooms are but outdated but clean and nice. Restaurant downstairs is very imoressive and would definately recommend both breakfast anf lunch with amazing dessert buffet. Main minus is that there was no gym though Stureplan is close and there you can find one easily.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HenryWasteland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Berns Hotel

Property: Berns Hotel
Address: 8 Naeckstroemsgatan | Berzelii Park, Stockholm 111 47, Sweden
Phone Number:
Region: Sweden > Stockholm County > Stockholm > Norrmalm
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#25 Business Hotel in Stockholm
#38 Romantic Hotel in Stockholm
#47 Luxury Hotel in Stockholm
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Berns Hotel 4.5*
Number of rooms: 82
Official Description (provided by the hotel):
Welcome to one of the best-kept secrets in Stockholm. Located in a central city alley, Berns Hotel is a premium boutique hotel full of modern design. At the same time it is part of the legendary house of Berns dating back to 1863. Maybe it's the secret entrance that has made guests such as Rihanna, Bill Gates, Noomi Rapace and Dalai Lama pass through the doors. Or maybe it's the majestic breakfast hall with crystal chandeliers and mirrors. Either way, Berns Hotel is known for excellent service.Berns Hotel also opens the doors to Stockholm's hottest nightlife. When your stay include days from Wednesday to Saturday you will get a VIP wristband allowing you to jump the queues to the best nightclubs of the central city. You may also sleep in the morning after and receive a refreshing Bloody Mary before your late check-out. Private parking is found nearby and costs 550 SEK per day. ... more   less 
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Also Known As:
Berns Hotel Stockholm

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