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“Overnight in Stockholm”

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Hilton Stockholm Slussen
Ranked #48 of 154 Hotels in Stockholm
Certificate of Excellence
Bonita Springs, Florida
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Overnight in Stockholm”
Reviewed 7 July 2014

We pre-paid 1-night for post cruise stay. The hotel was easy taxi ride from Frihamnen cruise terminal and centrally located to all Stockholm activities. Very helpful & friendly staff catered to all our needs. Very clean & comfortable. Bell staff warned us of the taxi driver fares and secured our trip to the airport the next morning with legitimate service. Highly recommend for all travelers.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank wahoo763
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henrik F, Manager at Hilton Stockholm Slussen, responded to this review, 9 July 2014
Thank you for the review of your stay with us.
Happy to read that you felt catered for during your stay.
As you write it is very unfortunate that you can't trust all the existing Taxi companies, we always try to inform our guests about who the serious players are. Good that you received this info.

Very welcome back to Stockholm and Hilton anytime!
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europe
Level 5 Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 July 2014

We drove by car to Stockholm and just parked in front hotel and checked in. Wich went very quick and friendly. One young lady helped us and she was so proffesional and just a clear person for be helped by. We let them take our cars out of our hands by just giving them the key, so no need for go park etc etc. We then walked to our room.

Honestly for find the elevator for go there (queens room or so ?) they could put some more clear directions, I saw several people looking for the elevator.

The room was very small, but it was very well taken care of with everything you would exspect. I would surely book again.

Room Tip: Reserve in advance, very difficult for find nice room after 4pm in the day.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank justamandirect
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henrik F, Manager at Hilton Stockholm Slussen, responded to this review, 7 July 2014
Thank you so much for the time spent on writing a nice review for your stay with us.
Happy to read that you liked our team and the services provided during your arrival.

We will look at the possibilities to improve the signage leading the way to Elevator 3.

Have a great summer and we are looking forward to seeing you again.
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Vista, CA
Level 4 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 July 2014

We recently stayed for three nights. As noted in the other reviews, the location is excellent. Short walk to Old Town and close to subway and bus stops. Even though there was construction outside, lots of traffic and trains close by, the room was very quiet. We never heard any doors slamming or noise from either outside or from other rooms. We will stay there again.

Room Tip: Rooms overlooking the water are more expensive, but we felt it was worth it.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JerimiahVista_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henrik F, Manager at Hilton Stockholm Slussen, responded to this review, 4 July 2014
Thank you for the nice review.
We hope to see you with us again. Have a nice summer!
/Henrik
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Overland Park, Kansas
Level 3 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 July 2014

Located out of crime area, close to Tunnelbana, and friendly staff. Great location and views. Rooms adequate and efficient for business. This seems like a second home and Hilton tradition is found here as well.

Room Tip: Executive rooms provide the most space
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kathy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henrik F, Manager at Hilton Stockholm Slussen, responded to this review, 4 July 2014
Thank you so much for your lovely review.
Looking forward to see you back with us again.
/Henrik
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Espoo, Finland
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 July 2014

We made a weekend trip from Helsinki to Stockholm, this time flying to Bromma, which was a good idea. Small airport and not so expensive taxi ride to hotel. The hotel was as expected, chain hotel, nothing to complete. Only the mechanism of the cupboards in the room was strange, not working very well. We had a very nice view towards the old town and sea. Breakfast was good, including self service waffle machine. Not so crowded, even One Direction was in town.

We had a voucher to the hotel, and travel agency had made the reservation. At the reception the official asked the voucher (and when I did not had it with me), he said that I have to pay the room latest when we are leaving. Trying to explain, that the deal is between hotel and Travel agency, I am not involved in this case and can not deliver the voucher before I am back in Finland. I asked him to discuss with his boss, but he did not want to do it, so very reluctant to assist. So I had to queue again to another official. He was very polite and said that it is not a problem at all. I can give my credit card details and I can send the voucher on Monday by mail and it works well. Maybe my mistake that I did not have the voucher with me, but as said I did not make the booking either.

So only reason to complain was this one quite unfriendly receptionist. Being a member of Hilton Honors I was really wondering how it can be so complicated, but after all things went well and we enjoyed the hotel. There is some construction work ongoing, so it is not so nice to sit on the terrace of the bar.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tica234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henrik F, Manager at Hilton Stockholm Slussen, responded to this review, 4 July 2014
Thank you for taking the time to write your extensive review.
We really appreciate it,
Happy to read that you overall had a very good stay with us.

In relation to your experience with one of our team members during check-in, we are sorry to hear about the handling of the missing voucher. The example made by the second receptionist is of course the correct way. Our apologies for the delay in the process and the less than friendly attitude. Be sure that we have already followed up on the routines internally. Thank you for letting us know.

Welcome back to Stockholm!
/Henrik
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Birmingham, United Kingdom
Level 4 Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 July 2014 via mobile

Stayed in the Hilton for 3 nights recently. Hotel is very good, with nice spacious rooms, and friendly staff. There is an extensive choice of foods at breakfast. The hotel is in a good location near to the old town and also the newer part of town. The nearest underground station is less than 5 mins walk away. Would definitely stay in this hotel again in the future.

Stayed June 2014, travelled as a couple
Helpful?
Thank CrystalTips42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henrik F, Manager at Hilton Stockholm Slussen, responded to this review, 4 July 2014
Thank you for the nice review.
We look forward to see you back with us on your next trip!
/Henrik
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Level 3 Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 July 2014 via mobile

I stayed at this hotel while attending a conference. Check in was friendly and very efficient. The staff spoke excellent English. My room was a good size, although the bathroom was small but adequate, and clean. My only complaint was that two towels were stained, which one doesn't expect in a good quality hotel. Breakfast was good and well organised, although the 7am start was a bit late for business users. We ate in the restaurant one evening. The food was good, although the menu is a bit limited, and the staff were friendly and efficient. The reception staff dealt with my request to link check out for thee rooms, including prepaying for one, efficiently. To their credit, they were unruffled when there was a glitch with my corporate card that had to be dealt with before I could pay. Overall, I can recommend this hotel which showed how staff should treat customers.

Stayed June 2014, travelled on business
Helpful?
Thank HJWesterby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henrik F, Manager at Hilton Stockholm Slussen, responded to this review, 4 July 2014
Thank you for your detailed review.
Our apologies for receiving towels with stains. We have followed up on the issue with our Housekeeping dept. as well as the Laundry Service, and this just should not happen.

During the summer period we have a slightly later breakfast opening hours due to the demand.
During other parts of the year, breakfast opens at 6.30 AM.

Overall we are happy to read that you had an enjoyable stay with us.
Hope to see you soon again
/Henrik
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Additional Information about Hilton Stockholm Slussen

Property: Hilton Stockholm Slussen
Address: Guldgrand 8 | PO Box 15270, Stockholm 10465, Sweden
Phone Number:
Region: Sweden > Stockholm County > Stockholm > Slussen , Södermalm
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#26 Business Hotel in Stockholm
#26 Romantic Hotel in Stockholm
#28 Family Hotel in Stockholm
#33 Luxury Hotel in Stockholm
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Stockholm Slussen 4*
Number of rooms: 289
Official Description (provided by the hotel):
With views over the waterfront and convenient location minutes from the main tourist attractions and the city center, Hilton Stockholm Slussen is the perfect place for your visit to Stockholm. You can choose from a range of spacious rooms, all featuring stylish Swedish decor, complimentary wireless internet and plenty of natural daylight. ... more   less 
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Also Known As:
Hilton Stockholm Slussen Hotel Stockholm
Stockholm Hilton

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