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“More than adequate but bot upscale.”

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Hilton Stockholm Slussen
Ranked #52 of 154 Hotels in Stockholm
Certificate of Excellence
Fresno, California, United States
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“More than adequate but bot upscale.”
Reviewed 11 July 2014

I was expecting a hotel that was a little more upscale. This is very nice but the rooms are quite small. Lovely view. Service at breakfast was mixed. Ran out of some foods and they were very slow to replace it. Gone all day and room was being cleaned when I returned. Have to say that it is more than adequate, great location, but not fancy.

Room Tip: Make sure you have a water view.
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  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jema_T_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henrik F, Manager at Hilton Stockholm Slussen, responded to this review, 14 July 2014
Thank you for taking the time to write a review of your stay with us.
Very happy to read that overall you were satisfied with your stay, but sorry to hear we did not live up to your full expectations.

Room size is an overall concern when comparing hotels in northern Europe/Scandinavia to many other parts of the world and especially Northern America. That is one of the reasons why we are very upfront with room size on all our room types.

Your comments about the replenishment of items on the breakfast buffet are forwarded to the breakfast team and they will use your feedback to try and find ways to work faster and more efficient.

Thank you for your honest opinions and once again our apologies for not fully delivering your expectations this visit.

We hope that you will give us another chance on your next visit to Stockholm.

Henrik Friskopp
Director of Operations
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English first
Wilmington, United States
1 review
Reviewed 11 July 2014

During my stay of about a week, my luggage didn't arrive (BA flights from USA via Heathrow). I got my suitcase after returning to the U.S.!?! Hotel personnel called ARN Airport many times every day to check if they found my suitcase. Everyone felt sorry for me and was nice to me during my stay. Thanks. Prof. Dr. T. Timothy Myoda

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank T M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henrik F, Manager at Hilton Stockholm Slussen, responded to this review, 14 July 2014
Thank you for taking the time to write a review of your stay with us.

Sorry to hear that your luggage was missing from the flight. That is such a nightmare, but very happy to read that our team members made what they could to try and help you locate the suitcase.

We look forward to seeing you back with us, complete with suitcase, on your next visit to Stockholm.

Henrik Friskopp
Director of Operations
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Chester, United Kingdom
Level Contributor
76 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 10 July 2014

We have just returned from 5 nights at the Hilton Stockholm (myself, my husband, two children aged 4 and 15 and another couple). The hotel is large and quite busy, but we had no delay checking in. The accommodation is spread across 3 blocks - basic, posh and very posh. I booked 3 queen rooms - these were the cheapest, basic type and were quite small with a queen size bed, limited storage space and no bath just a shower. However, they are perfectly adequate for a short stay if you plan to be out and about most of the time (as we were), and have a safe, Wifi, TV, fridge (although beware of moving anything to put your own stuff in because you will be charged for it). Bottled water is provided free of charge, although there is no real need for it as the tap water is fine to drink. The rooms are supposed to have air conditioning, but while we were staying it was not working properly and opening the windows lets in street noise. We told reception about this and we were upgraded to deluxe rooms. These rooms were quite a bit larger with a nice view, had a bath as well as a shower, more storage space, bigger beds and a bit more furniture, also the a/c was working! The hotel has a decent gym and a sauna, a business centre behind reception where you can print off boarding passes free of charge and a bar with a nice outdoor area with good views of the sunset. Breakfast was included in our room rate and was very good, setting us up for a full day of sightseeing.

The location of this hotel was my main reason for booking it. A 5 minute walk across the bridge brings you to the Old Town with its cobbled streets and picturesque buildings. A 20 - 30 minute walk will get you to Djurgarden with the Vasa Museum, Skansen, Gronalund, Junibacken, Abba Museum etc etc. The T-bana station is close by if you don't like walking or are going further afield. If you fancy swimming and the weather is good, there is a pool complex 20 mins walk (or 2 stops on the tube) away.

Eating out in Stockholm can be very expensive. Head to the Old Town for posh and pricey meals, for cheaper eats head in the opposite direction down Gotgatan to Medborgplatsen. The street food is worth trying, especially the herring stall opposite the hotel by the Gondolen. We bought Stockholm cards from Destination Stockholm which gave us free entry to most of the museums and free public transport. These were well worth having and meant that we visited a lot more places than we would have done otherwise.

Most people probably use the Arlanda Express to get to/from the airport, however we took a taxi for 6 people which cost about £75. The normal size airport taxis appear to be a fixed price of 470 krone (about £45) and the drive takes about 40 minutes.

To sum up, I would recommend the Hilton because of its location and value for money in an expensive city.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank themadprampusher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henrik F, Manager at Hilton Stockholm Slussen, responded to this review, 14 July 2014
Thank you for taking the time to write such an extensive and in-depth review of your stay with us.
Sounds like you really had some effective 5 days in Stockholm.

Our apology for that you had to experience a glitch with the ventilation in your room, but sounds like our team solved it for you rapidly.

We will share your encouraging words with all our team and hope to see you back with us when you are hungry for another piece of Herring or an additional slice of Stockholm.

Henrik Friskopp
Director of Operations
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Lethbridge, Canada
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 July 2014

Great hotel. Very modern & well placed to walk to Old Town. Even had air conditioning, which only one other hotel we stayed at had. The rooms in Scandinavia are quite small in all the hotels we stayed at, but I gather this is normal. Be prepared!!!! No screens on windows, which again seems to be the norm in Scandinavia. There didn't appear to be any bugs either. All in all, this hotel was one of the best we stayed in.

  • Stayed June 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank Daphne I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henrik F, Manager at Hilton Stockholm Slussen, responded to this review, 11 July 2014
Thank you for taking the time to write a review of your stay with us.
It was a pleasure to read that you enjoyed our hotel, team and facilities.

As stated in your comments, it is very unusual to have window screens in Northern Europe innercity houses/hotels. This is due to the relatively low number of bugs and that they do not carry any disease.

We would love to see you with us again on your next trip to Sweden and Stockholm.
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NYC
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 July 2014

A tad ( and mean a block tad) out of the full mainstream but right next the walking street. The staff at hotel very helpful----if u are not a breakfast person would avoid Band B and just get coffee and danish up the block-overall the greatest hotel stay? No but easy convenient and good value for the money-absolutely yes!

  • Stayed June 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arravale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henrik F, Manager at Hilton Stockholm Slussen, responded to this review, 10 July 2014
Thank you for the lovely review of your stay!
We were so happy to read that you enjoyed the service from our team.
As you write the "Södermalm" area is very up and coming with good shopping and coffeeshops just around the corner. Great that you came to explore also the close neighbourhood.

We would love to see you back anytime!
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Norwich, Ireland
1 review
Reviewed 7 July 2014

Good location. Spacious clean room with great view and good breakfast selection. For me the only negative were the reception staff who I found rude and a tad aggressive at times. I have not experienced his at other Hilton hotels

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Anne Marie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henrik F, Manager at Hilton Stockholm Slussen, responded to this review, 9 July 2014
Dear Anne-Marie,
Thank you for reviewing your stay with us at Hilton Stockholm Slussen.
It is so nice to read that overall you seemed to have enjoyed your stay with us.
Our sincere apology for having a bad experience with our Front Desk. I can assure you that we take comments like this very serious and will work with the team to improve the service level.

Have a great summer and welcome back to Hilton Stockholm Slussen on your next trip to Stockholm.
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Edgewater Park, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 July 2014

Our stay was wonderful. The rooms were a nice size, the bathroom was impressive and included a large tub and everything was very clean. The view we had of Old Town was spectacular. The hotel is located close to the Old Town area. Shopping was nearby in every direction. The breakfast buffet was a wonderful way to start our days. Another great Hilton experience.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Henrik F, Manager at Hilton Stockholm Slussen, responded to this review, 9 July 2014
Thank you for taking the time to post a review of your stay with us.
Happy to read that you enjoyed our hotel and that it added to your positive impression of the Hilton brand. Breakfast is something we put a lot of pride in, it is afterall "the most important meal of the day", so good that it suited your needs as well.

Have a great summer and welcome back!
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Additional Information about Hilton Stockholm Slussen

Property: Hilton Stockholm Slussen
Address: Guldgrand 8 | PO Box 15270, Stockholm 10465, Sweden
Phone Number:
Region: Sweden > Stockholm County > Stockholm > Slussen , Södermalm
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#26 Business Hotel in Stockholm
#26 Romantic Hotel in Stockholm
#28 Family Hotel in Stockholm
#38 Luxury Hotel in Stockholm
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Stockholm Slussen 4*
Number of rooms: 289
Official Description (provided by the hotel):
With views over the waterfront and convenient location minutes from the main tourist attractions and the city center, Hilton Stockholm Slussen is the perfect place for your visit to Stockholm. You can choose from a range of spacious rooms, all featuring stylish Swedish decor, complimentary wireless internet and plenty of natural daylight. ... more   less 
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Also Known As:
Hilton Stockholm Slussen Hotel Stockholm
Stockholm Hilton

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