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“Expected better...was really looking forward to Stockholm”
Review of Hotel C Stockholm

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Hotel C Stockholm
Ranked #36 of 155 Hotels in Stockholm
Certificate of Excellence
Reviewed 25 May 2014

The good :- Breakfast/staff/location
The bad :- renovation work / noise from outside

Having always wanted to go to Stockholm and stay here I was disappointed, like the below reviewer renovation work in reception spoils the first impression and I was not made aware of it before my arrival (even thou I had booked the hotel on a pre paid rate back in 2013 to get it cheaper).
Opted for a larger room with a window, and we were lucky to have good weather so on the top floor it was windows open to get air in, but during the night, EVERY night being on the side of the hotel we were awaken at 5am most mornings with what I can only say were delivery trucks reversing down the side of the hotel (room 752) if this was for the renovations I'm surprised the hotel could not arrange them at a better time, then on the last night something was going on at 1.15AM - the worse thing is the hotel is next to central station and none of this noise was train related.
This is why I'm only giving the hotel 3 out of 5 as a score....lets hope its gets better soon because....

On a positive note the hotel is ideally situated by central station and is a very short walk from the Arlanda express terminal , and just a short walk to T-Bann station or walk to Gamla Stan in the old town....plenty of food options around and coffee shops.
The breakfast was vast for a european "included" breakfast and meant you can get a good start to the day.
Free wifi in the room, 1 free PC in reception ideal for checking in for the flight home, nice showers with good quality gel. all what you expect - but that first impression lasts sadly and that is renovation in reception !

Also the name is changing, from Nordic Sea to Nordic C - does it really need the name change - you decide.....
Would I go back ? maybe - but i would expect a lot more than what I got for the price - otherwise I'm afraid I'd stay elsewhere

Room Tip: Don't have a room on top floor in summer if you want windows open and not at the side by station...
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  • Stayed: May 2014, travelled with friends
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1  Thank boeingAde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SthlmNordicHotels, Supervisor at Hotel C Stockholm, responded to this reviewResponded 26 May 2014

Hi!

First of all, thank you for taking your time to write your review of the hotel. That is more appreciated than you might think.

We can only apologize for not being clear enough regarding the renovation. It is not ok to be woken up at 5 am by trucks, and we will make sure that our deliveries won't affect our guests in the future - at least that early in the morning.

Hotels depend a lot on the first impression and we didn't do that good in your case unfortunately. I can only hope that you will give us another chance so that we'll be able to show you the new lobby which will be ready by the end of the summer. The Icebar will be moved to a more suitable place within the hotel and another restaurant will be added for your ease and comfort.

We are changing the name because of several factors, but one of them (this is a big one) is that many guests ask us for a room fronting the harbour (Sea = harbour, or at least soemthing "beachy" in many guests minds), which we really cannot offer at all. The C will now stand for something more urban and modern, which we believe will fit our profile perfectly.


Once again, thank you for being straight forward in your review. We all hope to see you soon again!

Warm regards,
Philip Persson, Supervisor

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740 - 746 of 2,732 reviews

Reviewed 21 May 2014

Booked this hotel at the last minute and got a very good deal. If I would have payed the usual rate I would have been rather unhappy. I have stayed in much nicer hotels in Stockholm within the same price range and would not choose to stay here again.

The hotel's location is great, near the Central Station and city center. But that is the only great thing about this hotel. The room was small and quite dull. The breakfast buffet was okay but nothing extraordinary. The breakfast premises (two different floors when we were there) were not very nice. The down stairs breakfast room felt like a school canteen and the one on the 1st floor felt dark and dreary.

The hotel underwent renovation work when we were there which of course lowered the overall impression. Because of the renovation work the lobby felt dark and boring.

There is nothing majorly wrong with the hotel but nothing is really great either. I've stayed at much better hotels in Stockholm within this price range and this just doesn't seem like a four star establishment to me.

  • Stayed: May 2014, travelled as a couple
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Thank Jennifer_and_Erik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SthlmNordicHotels, Supervisor at Hotel C Stockholm, responded to this reviewResponded 3 July 2014

Dear Jennifer,

Thank you for writing a honest and well-written review!

I'm sorry to hear that you felt that the hotel gave you a dull impression. This is not our ambition. Our ambition is to make you as a guest feel overwhelmed and happy with our care and services.

The still ongoing renovation of course, as you wrote, makes this a bit harder, but I can only wish that you'll try us again. The new lobby and our new restaurant (ready in late summer) will add another dimension to our hotel.

Thank you for writing and take care!

Warm regards,
Philip Persson, Nordic C Hotel

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Reviewed 21 May 2014

When it comes to location, Nordic Sea Hotel outplays all other hotels in the district because it is exactly the first thing you see outside Arlanda Express station; 3 minutes of walking and you are at the T-Centralen (Central Station).

Nordic Sea Hotel is not as chic as its sister hotel Nordic Light, which is in the opposite, but the room is minimal, clean and very cosy. The rooms aren't big but you are comfortable enough to move around. I think mine was a Standard room and it has all the basic things you need, though you may have to ask at the reception for dental kits. I really like the selection of eco amenities. The breakfast place looks like a canteen but the variety of dishes is great!

Super friendly staff - I must mention.

And you don't want to miss the Absolut Ice Bar!

Among all the heartiest thing is its endeavour to be eco-friendly and sustainably chic. and it is a living example to prove hospitality doesn't have to go against the environment. For instance there is no door bell in the room - which makes sense because the room is not so big that you can't hear if someone knocks at your door. All lights in the room are LED. There is a very stylish 'in-room magazine' explaining the ethics of using towels and it encourages guests to go out running (so the lack of a gym doesn't seem disadvantageous at all).

All in all I just love the stay!

Room Tip: There are rooms without windows - better make sure as you check in.
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  • Stayed: May 2014, travelled on business
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Thank Ren W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SthlmNordicHotels, Supervisor at Hotel C Stockholm, responded to this reviewResponded 26 May 2014

Hi Ren,

Thank you is all I can say after reading your review. What you are describing in the text is a perfect example of how we want things to be at Nordic C Hotel.

Thanks you for choosing us and remember that you are welcome back whenever you feel for is - even if it's just for a coffee!

Take care in your lovely Hong Kong!

Warm regards,
Philip Persson, Supervisor

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Reviewed 18 May 2014 via mobile

I'll be quick. The 1st advantage is location next to Arlanda Express, so if you arrived by plane, extremely handy. Big choice of dishes on breakfast. Friendly and helpful staff. And of course ice bar in hotel, which is local attractions. And new designer rooms. I guess, we shall stay here the next time.

Thank Alexandr M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SthlmNordicHotels, Supervisor at Hotel C Stockholm, responded to this reviewResponded 3 July 2014

Hi Alexandr,

Thank you for writing! It was a delight to read your review.

You are welcome back at any time you want.

Take care!

Warm regards,
Philip Persson, Nordic C Hotel

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Reviewed 2 May 2014

We stayed in this hotel for 4 nights to celebrate our anniversary.
Nowhere did we find out that the lobby is being rebuilt and there was no price reduction we had to pay full price for an already overpriced hotel. It would have been a nice gesture to have been compensated with something even a bottle of wine in the room (to minimum cost to them) .... However, there are better hotels with the same good location with larger rooms.

  • Stayed: April 2014, travelled as a couple
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2  Thank Christina N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SthlmNordicHotels, Supervisor at Hotel C Stockholm, responded to this reviewResponded 3 July 2014

Dear Christina,

Thank you for writing your honest review.

I'm sorry to read that we didn't meet up with your expectations. We are, as you wrote, in the middle of a reconstruction of our lobby. Sometimes this affects the daily service and I can only offer a sincere apology for this.

It's hard to know when to compensate, and I do hope that you will give us another shot in the future. The new lobby, with its modern facilities, will be great.

Again, thank you for your review!

Warm regards,
Philip Persson, Nordic C Hotel

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Reviewed 23 April 2014

Very centrally located Nordic sea was under construction during my visit. That caused some disturbance by the reception area.
The room itself was a bit on the small size, fresh, clean, well kept and quiet.
The bed was cosy and in great shape.
On the bit negative note; the toilet seat was not cleaned after either the previous customer or the cleaner... And the shower leaked so the water pressure was a bit poor.
Breakfast was ok; kept good standard compared to other scandinavian hotel chains.
Service at the reception was quick and friendly both during check in and out.

Stayed: April 2014, travelled on business
1  Thank Tarja J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SthlmNordicHotels, Supervisor at Hotel C Stockholm, responded to this reviewResponded 3 July 2014

Hi Tarja,

Thanks for writing!

We are (as you noticed) shaping up our dear hotel, and this do cause some disturbance. We are very sorry about that, and can only hope that you will give us another chance when our lobby is completed.

I'm sorry to hear about the bathroom not being as tidy as promised. We will of course take immediate action in this matter.

Looking forward to see you back at Nordic C Hotel soon!

Warm regards,
Philip Persson, Nordic C Hotel

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Reviewed 23 April 2014

The Nordic Sea Hotel offers everything a traveller needs for a city trip to Stockholm. Staff was friendly and checking in and out was very straightforward.

The hotel's best aspect is the location by Stockholm's central station, which makes it VERY easy to get around or travel to one of the airports. The Arlanda express is literally a minutes walk away, yet you cannot hear any noise of ongoing traffic in the rooms.

Our room was on the 7th floor, very clean with a large TV and an amazing bathroom with tub, shower and stone interior. The beds very comfy, we had 2 pillows each and were pleased with the size of the room.

The both hot and cold breakfast buffet was good, yet the huge breakfast room that was almost empty and equipped with rather plain chairs and tables (compared to a very cosy, well decorated lobby and bar area) + construction site by the window did not seem very welcoming and gave more of a canteen atmosphere than of a good hotel. The rather loud pan flute music in the background was more stressful than calming.

All in all, we can recommend this hotel for its outstanding location, smooth service and clean, well-equipped rooms.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank Tobias D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SthlmNordicHotels, Supervisor at Hotel C Stockholm, responded to this reviewResponded 3 July 2014

Dear Tobias,

Thank you for taking the time to write us a comment. It means the world to us!

We are trying our best to fulfill all of our guests needs and it was exiting to read that we succeeded with you.

Our facilities are nice and it will be even nicer soon when the renovation of the lobby is completed (hence the construction site outside the breakfast area).

Again, thank you for taking the time to review us and we do hope to see you soon in Stockholm and at Nordic C again.

Warm regards,
Philip Persson, Nordic C Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel C Stockholm

Address: Vasaplan 4, Stockholm 111 20, Sweden (Formerly Nordic Sea Hotel)
Phone Number:
Region: Sweden > Stockholm County > Stockholm > Norrmalm
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#26 Luxury Hotel in Stockholm
#35 Business Hotel in Stockholm
#36 Romantic Hotel in Stockholm
Price Range: £84 - £206 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel C Stockholm 4*
Number of rooms: 367
Official Description (provided by the hotel):
Hotel C Stockholm offers you the key to Stockholm. You'll find us in the city centre, right by the Central Station and Arlanda Airport Express train. The city's major attractions are within walking distance. We offer 367 rooms with a modern design inspired by the waters of Stockholm, providing you with all the service you expect, plus that little bit extra. Stockholm's coolest bar: ICEBAR by ICEHOTEL Stockholm is also located at Hotel C Stockholm. ... more   less 
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Also Known As:
Hotel Nordic Sea
Nordic Sea Stockholm
Nordic Sea Hotel

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