My husband and I stayed here for two nights along with another six people as a travelling business group. The rooms in the hotel are very nice and clean, they are not the largest but for two people I thought there was enough room for us and our luggage. The curtains were block out which is handy with the extra long days in summer. Both the room and the bath room were very clean. Beds quite comfy too.
What left us with a sour taste and a memory which will last is the terrible bar staff and wait staff. All eight of us are still talking about how bad the service was in this hotel. With the exception of reception staff and the wait staff for breakfast. These guys did a great job but unfortunately the guys in the bar and the awful waitress we had is what we will remember.
Our first night there we decided to have dinner in the restaurant. The selection was pretty poor and when we asked if there was more any specials the rude waitress rolled her eyes and shrugged. Now she can't make the excuse of not understanding us because not only did she speak English one of our group is Swedish and he spoke for most of us. At one point when she was delivering our meals she was talking on her mobile so when we asked for salt she held her hand up to quiet us and walked away!
Now for the bar staff. The men in our group just did not get served, if you are not female in the age of 18-25 don't bother going to this bar as you will not get served. The two bar staff here are too busy chatting up women or checking themselves out as they shake their cocktails! The worst bar staff I have ever encountered. Rude, lazy and just plain bad.
It took us 30 minutes just to buy one round and there was only 20 people in the place.
So yes the rooms are nice and yes the locations is excellent but service - TERRIBLE.
- Official Description (provided by the hotel):
- Intimate Historic Hotel emcompassing 5 renovated 17th-century houses in Old Town setting, overlooking harbor; near Royal Palace. ... more less
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- Also Known As:
- 1st Hotel Reisen
- First Hotel Stockholm