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“Rooms are the downside”
Review of First Hotel Reisen

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First Hotel Reisen
Ranked #55 of 155 Hotels in Stockholm
Certificate of Excellence
Copenhagen, Denmark
Level Contributor
111 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Rooms are the downside”
Reviewed 6 August 2014

Reisen has an excellent location in Stockholm, and the first impression is rather good, as the hotel comes across in a modern way; also the restaurant is rather good. Rooms are however worn down and seems to be in need of a makeover.

  • Stayed September 2013, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Casper B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,237 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (156)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Aberdeen, United Kingdom
Level Contributor
166 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 5 August 2014

We used this hotel as the base of our Stockholm explorations when we were here for our wedding - the whole wedding party stayed here. Everyone loved the hotel and thought it was gorgeous. Perfect location in a historic building.

Friendly & accommodating staff, great breakfast, and lovely outdoor sitting area as well.

All of the rooms that our group got were unique and everyone enjoyed them.

We stayed in one of the rooms that has a sauna which was really quite a treat! Worked wonders and was really fun to have.

Fantastic place!

Stayed July 2014, travelled as a couple
Helpful?
1 Thank Daniel5153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
First Hotel Rei... S, Shift Leader at First Hotel Reisen, responded to this review, 7 August 2014
Dear Dan,

Thank you so much for your kind words! We really enjoyed having you all here! Congratulations once more on your wedding!

Best regards,
Team Reisen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 4 August 2014

A very nice hotel close to the water and the Stockholm old town.
The staff was helpful and I specifically enjoyed the various bits and pieces of the delicious breakfast. The price was reasonable but I would have wishes for a bit bigger rooms. The beds were excellent though.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with FirstHotels.com

Helpful?
Thank Martina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Napajedla, Czech Republic
Level Contributor
66 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 3 August 2014 via mobile

I can't give only 4/5 although the building itself deserves it at maximum (maybe better 3/5). Rooms are worn a lot, lifts smells a bit...
What makes me to give 5/5 is location and staff. You can't find place at this price where You will be closer to Stockholm at its own beauty. Every direction from hotel You go, the walk will be always awesome.
No problem with noise from street.
Defenitely come back when will be in Stockholm.

Stayed July 2014, travelled with family
Helpful?
Thank Jiri R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
First Hotel Rei... S, Shift Leader at First Hotel Reisen, responded to this review, 7 August 2014
Dear Jiri,

Thank you for your review. We are very proud of our team members and are happy to hear that they have pleased you! Let us know next time you come to Stockholm!

Best regards,
Team Reisen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geel, Belgium
Level Contributor
6 reviews
Reviewed 2 August 2014

The position of the hotel is very good, in the central of the most important part of Stockholm, the breakfest is fantastic, the reception staff is very friendly and always to give information, the busstation is on +/- 20 meter

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with FirstHotels.com

Helpful?
Thank Jos E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
First Hotel Rei... S, Shift Leader at First Hotel Reisen, responded to this review, 7 August 2014
Dear Jos,

Thank you for your feedback. We pride ourselves in our team and breakfast!

Best regards,
Team Reisen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington, Dc
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 July 2014

This is a perfect location with a very helpful staff. The breakfast is wonderful. The beds very comfortable. They had a portable fan in the room which was really helpful with the unusually warm weather we had.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with FirstHotels.com

Helpful?
Thank BEARDEDMEN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stillwater, Minnesota
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2014

In Old Town so easy walking distance to many attractions, restaurants and tourist attractions. The room, like many in Europe, was smallish and there is no AC which 95% of the time is not an issue. We had lovely warm weather and were provided a fan but quite unusual we were told. Because of the heat we had our windows wide open and thus the noise issue. Breakfast was included and very nice including all that you would expect plus bacon and eggs American style. Staff was pleasant and very helpful responding gladly to our questions. We had friends stay in other hotels and we think the value was about right for what we experienced but our location was clearly the preferred.

Room Tip: We had an external room on the side alley and it was noisy in the morning with delivery trucks. Int...
See more room tips
  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank taboardman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
First Hotel Rei... S, Shift Leader at First Hotel Reisen, responded to this review, 7 August 2014
Dear Taboardman,

Thank you for your fantastic review! Yes weather has been tropical, not our typical Swedish summer! Happy you enjoyed our breakfast and that you found our team helpful and glad!

Best regards,
Team Reisen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about First Hotel Reisen

Property: First Hotel Reisen
Address: Skeppsbron 12, Stockholm 111 30, Sweden
Region: Sweden > Stockholm County > Stockholm > Gamla Stan & Riddarholmen , Södermalm
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#8 Spa Hotel in Stockholm
#16 Family Hotel in Stockholm
#24 Romantic Hotel in Stockholm
#30 Business Hotel in Stockholm
#42 Luxury Hotel in Stockholm
Price Range (Based on Average Rates): ££
Hotel Class:4 star — First Hotel Reisen 4*
Number of rooms: 144
Official Description (provided by the hotel):
Intimate Historic Hotel emcompassing 5 renovated 17th-century houses in Old Town setting, overlooking harbor; near Royal Palace. ... more   less 
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Also Known As:
1st Hotel Reisen
First Hotel Stockholm

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