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“Average hotel in a very good location”
Review of Scandic Klara

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Scandic Klara
Ranked #65 of 154 Hotels in Stockholm
GreenLeadersSilver level
Reviewed 9 January 2010

I found the customer service to be generally poor at reception, however the maids and restaurant staff were all very friendly and helpful.
The room was so small that there was not enough room to swing a mouse let alone a cat; however the room was clean and modern looking. The bathroom was almost as big as the bedroom area and had a good shower but no bath.
The breakfast buffet was included in the price and was of an acceptable standard.
The hotel's selling point is its city centre location and reasonable price. It is about a ten minute walk from central station which has a direct connection to the airport.
The one thing this hotel really needs is a seperate lounge/bar area. There is some seating but it is situated in the hotel lobby and as such is not very cosy or relaxing.

  • Stayed: January 2010, travelled solo
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Thank RunsWithSquirrels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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521 - 527 of 1,390 reviews

Reviewed 4 January 2010

We booked this hotel as it was a promotion with a member program. The location of the hotel was excellent as it was really close to central station,, to the shopping streets and lots of restaurants. The staff were amazing. They were so kind to pass on telephone messages, book concert tickets for us and make restaurant reservations. The staff in the restaurant that served breakfast were the best. They were very friendly and always asked if we would like more coffee as well as if we enjoyed our breakfast. This is not common for a buffet. Our rooms were spacious with place to sit and relax before going out for the day. Rooms were quiet and housekeeping staff good. We were two couples and both couples had only good things to say.

  • Stayed: December 2009, travelled as a couple
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Thank can-nor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 December 2009

The hotel is good, overall service i would say was great; however, check-out was rather slow. The staff was very friendly.
The room view was not exactly what i expected but one shouldn’t expect much since the hotel is located in the middle of the city, close to the busiest streets of Stockholm.
Our room was a superior single with a double bed. It was well decorated with a very welcoming atmosphere but too small to my expectations.
I particularly liked the inclusive breakfast. Although it was always crowded, the buffet is very large and the service was very well organized. If you are travelling on business and have no time to have your breakfast in the hotel, they will prepare a snack box of your choice to take away.

Stayed: November 2009, travelled with family
Thank Nyenyezi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2009

This hotel is quite good and easily accessible to the T-Centralen (< 1 Kms) and the nearest metro/bus station is approx 200 mts. Lot of shopping centres nearby.
A affordable, decent Indian restaurant (India Gate) in Kungsgatan (200 mts from hotel)

If you are a Indian Vegeterian, nothing much to eat in the breakfast provided by the hotel, except for the cornflakes, bread, juice & fruits (for that matter in any country other than India you will get the same). The breakfast table is quite crowded, difficult to find a seat. Hotel provides free internet and also quite friendly at the reception. Quite affordable for the place it is situated.

  • Stayed: August 2009, travelled with family
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Thank IndianVeggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 July 2009

We stayed in this hotel for a 3-day city break in Jul 2009. Upon arrival, the staff was very polite and helpful and we were allowed in our room before the official check-in time. Also, the staff helped us out with parking and toll charge that applies in central Stockholm.

The room was clean, but VERY small - so small that there was only about 40cm between the bed and the opposite wall! The bathroom was clean and shiny, but again, extremely small, so much that if you were not careful you could really hurt yourself by walking into the toilet shell as you enter the bathroom! There was no bath, just a 'hole in the wall' with tiles up to the ceiling and a shower door - it was reasonably spacious. The hotel provided soap, shampoo, etc. - these were held in refillable containers (which made me a little freaked out about hygiene). View from the window was towards the breakfast area - it was beautiful!

Breakfast was... nothing special. There was a selection of bread, some hot offerings (eggs, bacon, sausages, etc.), cold offerings (ham, cheese, etc.), cereals and yoghurt, jams and some sweet croissants. There was also fruit available, although the choice was very poor - only oranges, apples and grapefruit. Hot drinks (coffee, tea, etc.) were also available, as well as some cold juices. So the choice was there, but none of the food was outstanding or very tasty.

The hotel offers access to internet (free of charge) in the lobby and is connected to Stockholm information website, so it is useful for planning your trip. Keep in mind though that there are only two computers available and the wait can be considerable.

Apparently, there is a complementary steam room session for every guest, but have not taken advantage of this.

One last thing to mention: the hotel was very busy - every single time we have used the lift there was someone else using it and it was sometimes too full and we had to use the stairs.

  • Stayed: July 2009, travelled as a couple
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Thank Makielly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2009

We stayed here in April 2009. The room was nice but very small-you almost had to shuffle past the bed when walking around the room, it was so near the wall. We woke up after our first night at around 7am due to maintenance work starting very early some floors above us. However, when we mentioned this to reception, they apologised and said the contractors were under orders not to start work so early but frequently ignored that instruction. They then took us to see another room, which we then moved to, as it was both quieter, and slightly bigger than the 1st room. The receptionist we dealt with (I think his name was Marcus) said that he was glad we had complained after our first night, "As then we can move you, whereas if you mentioned it on the day you left, we couldn't have done anything for you". So he (and indeed any others we spoke to) were extremely polite and helpful. The faciliities in the room were all fine-mini bar, tv etc, and it was very clean. The breakfast was nice and varied, including cheeses, meats, meatballs, and various cereals. Only one type of bread tho-a loaf you had to carve a slice from yourself. My Swedish companion & I would have particularly liked to have seen some Polarbrod there. Again, the breakfast staff were very helpful-even fetching me a diet coke without question when I fancied one with my breakfast :-). There is a market square nearby and a system bolaget (if you're not from Sweden, this is one of the state-run alcohol shops) , and there is also a gorgeous candy shop called Caramella where you can buy lots of sweet gifts. There's even a cinema literally in the same street so thishotel is in a truly excellent location. Only around 20 mins walk from Gamla Stan (The old town) too, tho sadly no 7-11 nearby. This was all in all a lovely hotel which we were sorry to leave.

  • Stayed: April 2009, travelled with friends
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1  Thank JuliePotts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2009

My wife and I stayed 3 nights at the hotel. The room was a little small, but very clean. There was a nice view of the terrace in the center of the hotel where the breakfast area was. The breakfast area was large, the food was plentiful and there was a good selection. The hotel is in a good location within walking distance of a lot of the sights. The staff was nice and they let us store our luggage for most of the day when we were waiting for our bus.

  • Stayed: January 2009, travelled as a couple
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1  Thank damienmm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Scandic Klara

Address: Slojdgatan 7, Stockholm 111 57, Sweden (Formerly Rica Hotel Stockholm)
Region: Sweden > Stockholm County > Stockholm > Norrmalm
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#4 Green Hotel in Stockholm
#47 Luxury Hotel in Stockholm
Price Range: £95 - £184 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Scandic Klara 4*
Number of rooms: 292
Official Description (provided by the hotel):
Stay at Scandic Klara, and enjoy central Stockholm at its best city location. Our hotel is a popular meeting place with a newly renovated restaurant, meeting facilities and modern hotel rooms. ... more   less 
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Also Known As:
Stockholm Rica Hotel
Rica Hotel Stockholm

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